Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers are satisfied with its performance, features, and value, citing good taste, programmable functionality, and attractive design. However, many report issues with the product's durability and reliability, including problems such as leaking, incomplete brewing, malfunctioning warming plate, and poor build quality. Several customers had to replace the coffee maker multiple times due to these problems. The high rate of product failures is a significant concern for prospective buyers.
Customer review summary generated by AI, including incentivized reviews.Worse coffee maker ever
Would Not RecommendI bought this pot 3 days ago and I am so disappointed with it. I have used Mr Coffee pots since they first came out on the market and I have never before had one that I didn't thoroughly enjoy using. But whoever designed this pot did not know what they were doing. First off, the clock doesn't light up so you can't hardly see it. And second, the top lid is hinged on the left (opening from right to left). This really makes if hard for a left-handed person to put the water and coffee in. Thi...
From mrcoffee.com
Spot On
Would RecommendI continue to purchase the Mr. Coffee Brand. Approximately 10 years ago I purchased a similar Mr. Coffee device and Accessories: extra Urn, Handle, Gold Coffee Basket and the primary filter holder device. Well fortunately the accessories are still the same, which I love. I still had the 20 year old Mr. Coffee Machine, however there was a leak in the feeder tube. Hence,, with the great replacement price , I purchased a brand new Mr. Coffee Machine.....
From mrcoffee.com
2 Pots - One Bad Experience
Would Not RecommendJust made a call to 800-682-6333 and spoke with a nice young lady there. Your rep was polite and helpful in saying not to continue to use the pot because of the issue. This is the second brewer this model I have bought in the last year and a half. The first simply quit. I chalked that up to a fluke. Bought the same model because of the features and size. Now only a short time later, this pot too has issues. The coating on the warming plate has been coming off for a few weeks and the pot is...
From mrcoffee.com
We have high expectations for our products here at Mr. Coffee and we value your feedback. We encourage you to contact our customer care team at 1-800-...
Coffee blues
Would Not RecommendWe received this coffee maker as a Christmas gift and were very excited for the programming feature. After only 3 weeks of use, it began leaking terribly, not brewing a full pot, and the clock fogged up to the point that it doesn't work anymore (making the programmable feature useless). Disappointing is an understatement.
From mrcoffee.com
We strive to provide quality products and we would like to speak with you directly. Please give us a call at 800-672-6333. For your convenience, we ar...
Grounds in coffee
Lately, every time we make a half to full pot of coffee, the basket over flows and we end up with grounds in our coffee and here's remaining water in the grounds like it isn't draining all the way. We've cleaned it and it still continues. If I make only four cups we have no problem. We've switched our coffee numerous times thinking that may be the problem... nope. So we switched coffee filters a few times... still not the problem... can anyone help?
From mrcoffee.com
Hmmm
Would Not RecommendI bought this coffee maker for the look and style. After three uses the basket broke. Went to buy another basket it broke as well since the water overflowed because the bottom of the basket broke. I didn't even take it out of the base??? This is the third basket I am buying. If this doesnt work tot eh garbage it goes!!! Maybe I should have read the reviews first :(
From mrcoffee.com
We're sorry to hear about your experience with your coffeemaker! Here at MrCoffee, our goal is deliver high quality products for an overall customer s...
TERRIBLE !!!!
Would Not RecommendThird Mr coffee in about a year. Two replaced by company. I will NEVER buy another.
From mrcoffee.com
We understand where you're coming from! However, this is not what the MrCoffee experience is all about. Please allow us to make things right and give ...
Glad I bought the 2 year replacement plan
Would Not RecommendI bought product back in August 2015 with the 2yr Replacement Plan , recently the unit started beep randomly when brewing just one beep thought nothing of it , I woke up the other day early shift at 3am the I turned unit it on while I got ready as I normally do. when I got ready to leave it noticed no coffee was dispensed so I pulled out my back up coffee maker yes I have a back up a small 5 cup black and decker lol. Today I called The Lowes service line for replacements the lady on the line was...
We are thrilled to hear that you were able to come to a quick resolution and we would have loved to resolved this issue for you. If you ever decide t...

Will not buy another mr coffee
Would Not RecommendIf you do not drink your coffee with in the 2 hr before it shuts off you have to make a new pot you can not just turn it back on to keep it warm, all there new coffee makers work this way so no more my Coffey makers for me
From mrcoffee.com
Your feedback is important to us and we will pass your concerns along for review. Be sure to sign up for our email list so that you will be notified o...
Won't know till Christmas if we like this product or not. Bought it for my wife from Santa Claus, that way he gets the blame if she doesn't like it. Happy Holidays
Beginning to second guess my choice...
Purchased this last night, as my old one, after 5 years, decided to retire. Okay, no problem. Until I started reading these reviews, and had coffee on my counter this morning...since it will get used daily we will see what happens.
From mrcoffee.com
We want to provide some additional troubleshooting over the phone so this does not happen again. Please give us a call at 1-800-672-6333. For your con...
As bad as the first one!
Would Not RecommendThis the second coffee maker I've had to buy in less than a year and a half. The first one would brew but the coffee was lukewarm. I assumed the heating element went bad. Made the mistake of buying another one and it only lasted 3 months. Everything lights up but it doesn't even brew. Single person household brewing 4 cups of coffee a day, once in the morning. Doesn't seem too extreme or overworked to me. Buyer beware!
From mrcoffee.com
Your feedback means a lot to us and we will do our best to make sure this never happens again. Please give us a call at 1-800-672-6333. For your conve...
Satisfied until the coffee maker simply stopped
Would Not RecommendWe purchased this after using similar Mr. Coffee models several times in timeshares while traveling. I was very pleased until this weekend when the unit simply stopped brewing. The lights were on, it felt warm on the exterior, but the water pump never started. A good coffee maker should last years, not 6 months.
From mrcoffee.com
We would love to hear more about your experience and get you back to brewing again. Please give us a call at 1-800-672-6333. For your convenience, we...
The red one I loved
Would Not RecommendI have had this for about 6 months and then it seemingly took on a life of its own. I would fill it to brew a full pot, but it would only make a half, then the coffee would be too strong or weak randomly. It would start cutting off halfway or right after it would finish brewing, and now, it won't even brew at all. Very disappointed because I went to several stores looking for this pot in this red color for our new house. I have always had great results with this brand.
From mrcoffee.com
It sounds like this coffeemaker did not meet the high expectations we set for our appliances. Please call us at 1-800-672-6333 so we can sort this out...
Don't buy it!
Would Not RecommendI am on my third one of these in two years and they just stop working! I don't get it! Mr Coffee had always been my maker of choice but after this experience I may stay looking elsewhere!
From mrcoffee.com
We still want to be the brand that you can trust and would like to speak with you personally in regard to solving this issue. Please give us a call at...
Do not buy!
Would Not RecommendI purchased this coffee maker a month ago and the buttons to set the time have already quit working. Do not waste your money.
From mrcoffee.com
We understand how important this feature is and we hope to get you back up and running very soon. Please give us a call at 1-800-672-6333. For your c...
Hot plate isn't hot!
Would Not RecommendWe've owned this machine for about a year but only started using it recently (July/16) on a daily basis. This morning our coffee brewed as per usual however, when I went for a refill I noticed it was only lukewarm - so, I touched the hotplate area and it was barely warm. Does this mean it has to be thrown out or is it possible to fix/replace?
From mrcoffee.com
We would love to help you with this and ensure that it does not happen again in the future. Please give us a call at 1-800-672-6333 Monday-Saturday 9a...
Great features, but could use backlighting.
Would Not RecommendBought this 6 mouths ago, everything was fine till today. Lights were on, and will not brew. Called Mr. Coffee, and that are sending out a replacement, but not same machine.
From mrcoffee.com
Thank you for bringing this to our attention and we are glad that one of our Mr. Coffee specialists was able to assist you with your carafe. Your opin...
Horrible
Would Not RecommendI put TWELVE tablespoons of FRESH coffee grounds for 4 cups of coffee. Hit STRONG brew and the coffee was STILL WEAK. I could see through it and it was super gross. Nothing I do makes a good cup of coffee in this thing.
From mrcoffee.com
This sure does sound like something we can help you with! Our coffee makers are well known for the bold, and great tasting coffee they produce, and it...
disappointed in this product
Would Not RecommendI bought this coffee maker to take to college this past summer. I have only had it 3 weeks and every time I brew the coffee it tastes awful. I have tried to switch out any of the variables that the support website said to. Very disappointing when you need coffee in the morning, especially since my family and I have been loyal Mr. Coffee customers for years.
From mrcoffee.com
Thank you for your review! We appreciate you and your family for being such loyal Mr. Coffee fans and we would like to do what we can to make this rig...

Thank you for your time and feedback! If you had any issues with your coffee maker please give us a call at (800) 672-6333 and one of our customer ser...