Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers are satisfied with its performance, features, and value, citing good taste, programmable functionality, and attractive design. However, many report issues with the product's durability and reliability, including problems such as leaking, incomplete brewing, malfunctioning warming plate, and poor build quality. Several customers had to replace the coffee maker multiple times due to these problems. The high rate of product failures is a significant concern for prospective buyers.
Customer review summary generated by AI, including incentivized reviews.Very Happy with this Coffee Maker!
Would RecommendHad an earlier model form a few years ago... loved it and bought two more recently. One to use now and one for a spare.... no regrets, lover it. Should have bought three of them!
From mrcoffee.com
Buy a different brand
Would Not RecommendI bought this model 4 months ago, it failed just after warranty expired. I had to replace a previous Mr. Coffee that stopped working after 3 1/2 months, just after warranty expired. I will not buy another Mr. Coffee product again!
From mrcoffee.com
Love waking up to an already made pot of coffee!
Would RecommendI like the programmable feature and is easy to use
From mrcoffee.com
What Happened to the Mr. Coffee Brand?
Would Not RecommendMr Coffee used to be a brand I could trust. This is the second time I've had to pull out an older, cheaper Black and Decker model because my Mr. Coffee brewer has failed. The first one lasted about a year and a half, my second one less than a year. In both cases, you knew things weren't right when the finished brewing beeps happened before it finished brewing. Then on my second one, the display wasn't sealed properly and you couldn't read it. Now it won't turn on at all. Looks like I'll ...
From mrcoffee.com
We always want to ensure you are completely satisfied with your brewer. Please reach out to our live support team here on our website, so we can provi...
12 Cup Coffee Programmable Coffee Maker
Would RecommendI brought this coffee maker online easy to use great value it great!
From mrcoffee.com
Mr Coffee you need to review this model.
Would Not RecommendI bought this coffee maker about 6 months ago I have always liked Mr. coffee products until now I don't know about the quality, it's stuck in program mode and won't come out of it it will not make coffee now.
From mrcoffee.com
We would like to find out more and see what our available options are to get you back to brewing the right way. Please reach out to our live support t...
Very disappointed
Would Not RecommendMy first Mr. Coffee Advanced Brew 12-cup programmable coffee maker worked great! Used it daily for a few years - woke up one morning and it had decided to quit. Immediately went out and bought the same thing. First time I used it = coffee grinds everywhere!!!! Cleaned it all up - started from the beginning - and the same thing happened....coffee grinds all over the place. Thought it was a "fluke" a one-in-a-million thing. Husband went and got the same machine and guess what ---- coffee grinds ...
From mrcoffee.com
We can certainly understand your frustration and we want to make this right for you. Please reach out to our live support team here on our website. Fo...
great while it lasted!
Would Not RecommendI bought this coffeemaker within the last few months, can’t say for certain because I do not have the sales slip anymore. Up until this morning it was a great coffeemaker, performing much better than a very expensive one that I replaced with this Mr. Coffee, and it was such a great price. Coffee brewed quickly and was consistently very hot. I hit the button this morning and nothing happened, light came on but it never started brewing and the hot plate stayed cold. I was hoping it would last much...
From mrcoffee.com
We appreciate you for taking the time to reach out to us about your coffee maker, and we will do our part to ensure this does not happen again. Please...
Only lasted 6 months
Would Not RecommendI got this for Christmas 6 months ago and it just stopped working. I set it to a delayed start and it's not brewing. All the lights are on and clock works fine, but even when you just hit start it won't brew. Seems like this is pretty common among the reviews. Not happy at all.
From mrcoffee.com
Here at Mr. Coffee, we want you to be a happy brewing consumer and we will do our best to ensure this does not happen again. Please reach out to our l...
Didn't even last 2 years! ugh!
Would Not RecommendI've previously had a basic model Mr. Coffee brand coffee maker. When I was looking for a programmable coffee pot I chose this model, it seemed great until it quit working less than two years after purchasing it. It would not heat up nor brew coffee. My experience was disappointing, but now it's frustrating too, to read other reviews describing the same problems. I was considering purchasing another Mr. Coffee coffee maker but I've decided to move on and look for a more reliable brand that l...
From mrcoffee.com
We want to turn this experience around for you and one of our Customer Service Representatives will be happy to provide troubleshooting assistance. Pl...
Great!!
Would RecommendThis was a Mother's Day gift and I love it. I don't drink coffee so I use it to brew my iced tea. Easy to use and looks great. I have the red one. Love it!!!
From mrcoffee.com
Coffee machine
Would RecommendIt works really well. It makes a great cup of coffee and really easy to use. I wish the time had a backlight but I made sure to set it in the morning.
From mrcoffee.com
Loved it until it stopped brewing
Would Not RecommendI had the first mr coffee make 12 cup worked great for about 7 months then lights on would brew. I went and bought same one because I love the delay brew and timer as a single mom I depend on my coffee every morning sure enough 4 months later this morning I go to make my coffee and lights are on and no coffee.
From mrcoffee.com
The issues you are having is very uncommon with this coffee maker and we want to better assist you through our live chat service on our website. For y...
Disappointed
Would Not RecommendI have had 3 Mr. Coffee's and they all lasted for nearly 10 years each. If I hadn't moved I would probably still be using the one I had but I bought a new one for my new house and it didn't even last a year. All of a sudden it just brewed half of what it should have, the glass over the clock fogged up with moisture, the auto brew didn't work and it wouldn't turn off automatically. I figured it was a fluke so I just bought a different model. Well, this new one, I just ran the water through fo...
From mrcoffee.com
Thank you for your time and feedback! If you had any issues with your coffee maker please give us a call at (800) 672-6333 and one of our customer ser...
only worked for one month
Would Not RecommendDo not buy this product. I was very happy with this coffee pot until one morning I found all the water was on my counter and floor and not in the carafe. I cleaned up the mess and checked it out and the water seems to be leaking somehow from the tube that drains the reservoir into the thing that puts the water onto the basket. However since Mr. Coffee uses a 3 pronged screw to attach the bottom of the coffee pot, I can't get the panel off to see if this is an easy fix. I saved my receipt for...
From mrcoffee.com
Thank you for your feedback as we greatly appreciate it. We want to help brng your leaking coffee maker back to life and encourage you to reach out to...
Does a good job. Hard to see display.
Would RecommendAfter reading numerous, mostly negative reviews of this product, I thought long and hard about purchasing it. But, considering that many of the reviews for the model I previously owned and liked were also negative, I went ahead and bought it. Well, so far, so good. It actually performs somewhat better than my old one, which lasted for several years. The only fault I find with it is that the LCD display is difficult to read If the room is dark or very bright and you need to be almost at eye level...
From mrcoffee.com
Thank you for leaving such a nice review about our Mr. Coffee® Advanced Brew 12-Cup Programmable Coffee Maker. We make sure that we provide quality pr...
Horrible
Would Not RecommendI bought a month ago used it twice but all the water never complete the brewing process into pot. Instead it came out on my table. Would have returned but threw the box away, and the coffee maker.
From mrcoffee.com
We want to ensure that this does not happen again and would like to personally assist you. We hope that you will contact us at 800-672-6333 or use our...
Are they supposed to be disposable?
Would Not RecommendMy previous MrCoffee lasted over 25 years and when it finally stopped working I decided to go with this model. I have had it for 6 months and suddenly for no apparent reason it just stopped working. If I turn it on it beeps like it does when it's done brewing and then does nothing. I tried cleaning it, which I do regularly, and it did nothing. Very disappointing.
From mrcoffee.com
Please reach out us through our Live Chat option, as we would love to learn more about your experience with your SJX20 coffee maker. For your convenie...
Makes a good cup of coffee, for a short time!
Would Not RecommendBought one, liked it. Died within 2 months. Was replaced under warranty, that one lasted almost 4 months. Was replaced again, lasted almost 6 months. Same with all of them, lights on, no brewing. Disgusted, did not get replaced again, tired of waking up to no coffee. Bought a Hamilton Beach, love it, so far has outlasted all the Mr. Coffee.
From mrcoffee.com
Please allow us to help you. We can be contacted through our Live Chat services, where we are available from 9am - 6pm EST Monday - Saturday. We look ...
Good features
Would RecommendThe "kitchen clock" feature is very hard to read. A back light would be helpful since it is surrounded with black. Also, I tried using a paper filter and the pot overflowed with 10 cups water; the box should recommend using a Mr Coffee filter or basket. My filter was fine for the old coffee maker.
From mrcoffee.com

We want to ensure you this is not a common issue with our coffee maker sealers and we would love to get this taken care of for you. Please reach out t...