Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers are satisfied with its performance, features, and value, citing good taste, programmable functionality, and attractive design. However, many report issues with the product's durability and reliability, including problems such as leaking, incomplete brewing, malfunctioning warming plate, and poor build quality. Several customers had to replace the coffee maker multiple times due to these problems. The high rate of product failures is a significant concern for prospective buyers.
Customer review summary generated by AI, including incentivized reviews.never again
Would Not RecommendThis one is garbage. It auto toggles between thermal and glass. On thermal it doesn't stay on and keep coffee warm. Takes too long to brew and sometimes has to be turned on multiple times before it actually starts. I'll never buy another mr. coffee product.
From mrcoffee.com
Coffee pot makes the coffee taste horrible
Would Not RecommendI am not sure as to why this coffee maker makes the coffee taste terrible...I have to wash the entire maker every time i use it. I shouldn't have to do this... its only water... the stench is coming from the reservoir for clean water...doesn't make sense.... my older than dirt coffee maker is fine same water never wash except once a month.... I really tried to give it a chance and now i cannot get a refund . only a replacement which im sure it will happen again. :(
From mrcoffee.com
Thank you for letting us know.We are sorry about the problems you experienced.I understand this must be very frustrating on your end. Should there be ...
try again
Got this for Christmas and I will return it. The basket is very loose and it brews slow and the pause n serve feature leaks bad. It's like something is missing to told the basket firm so that the plunger works proper.
From mrcoffee.com
Thank you for letting us know.We are sorry about the problems you experienced.I understand this must be very frustrating on your end. Should there be ...
So far, so good.
Would RecommendWe got this coffeemaker earlier this month after our old faithful lost its carafe in an ugly collision with a coffeecup in the sink. Of course, not finding a replacement, we resorted to a manual methid for a week or so before settling on this model. It is nice to have the timer feature and the extra capacity compared to our other model for guests. The only quirk is that it chirps occasionally while cycling the heater plate. I think we can get used to that, though. Meanwhile i found a replacement...
From mrcoffee.com
NONE
Would Not RecommendTHIS MR COFFEE MAKER LEAKS AND CAUGHT FIRE. BAD PRODUCT BOUGHT IT ON 12 1 2014.
From mrcoffee.com
Love it
Would RecommendGot one about 6 months ago and love it. Just got a replacement that I have in storage in case the one I am using goes out. Do not want to go without one.
From mrcoffee.com
rotten product
Would Not Recommendhate grounds in coffee tried different filters to no avail
From mrcoffee.com
Thanks for your feedback. I'm sorry to hear that you're getting grounds in your coffee. It sounds like you've already tried making sure the filter is ...
A winner
Would RecommendLove love this red coffee maker. Love the features and of course the color. I've been using a Bunn for years. But wanted a red one. Thanks for all the features and for offering your customers with colors, other than the traditional.
From mrcoffee.com
Good basic coffee machine.
Would RecommendGood basic coffee machine. Seems well built. Makes great coffee fast. Could be hotter but no worse than the rest. Controls work fine and option to automatically switch to the thermal carafe is great. Water filter is just a basic filter disk you put over the grounds basket. Gets in the way when setting up or cleaning up a pot of coffee. But it does tame the chlorine & other impurities in the water. Just wish the setup was a bit more permanent & not in your face all the time. If it hangs on for a ...
From mrcoffee.com
Makes tea about as often as it makes coffee
Would Not RecommendThis is unit #2 and this one is doing the same thing I called in for the first one. It will not make a consistent cup of coffee, regardless of using the same amount of water and grounds each time. The Brew Strength button is a necessity to increase your chances but it is no guarantee that the machine will not choose to make you tea instead. No problems with the clock getting water trapped behind it but it's unable to keep steady time ( wants to run ahead compare to actual time ), so at least it'...
From mrcoffee.com
bad design
Would Not RecommendIt lasted 2 months - I was worried about the way the electronics are placed at the top of the unit, and how it steams up while the water cooks. Also, the lack of a light behind the clock seems to show how slapdash the design is. Well, the last few days I could smell wiring burning while the coffee cooked - and today the button panel no longer works, and the thing is permanently "on". So I'll maybe use it a few more times before I get something better, but I have to plug/unplug it. Oh well.
From mrcoffee.com
reliability issues
Would Not RecommendThis is the second, and last, time that we purchase a Mr coffee. Two identical coffee makers that break, 1 in seven months of use, and the 2nd in only two months. I will never buy a Mr Coffee again.
From mrcoffee.com
Coffee Maker Fail!
Would Not RecommendFor some reason I purchased this model coffee maker the same day my previous Mr Coffee model FTX Series decided to stop working. It just so happens that I was at a store that day, saw this one on sale and made the mistake of purchasing it. Brought it home and ran a full pot of water thru it that night, and approximately 4 of the 12 cups decided to slowly trickle out of the bottom of the machine. After cleaning up and trying it again, only with a half pot, it didn't leak. I chalked it up to a one...
From mrcoffee.com
very nice looking coffee maker.
Would RecommendI really like this coffee maker,it's very pretty looking,it makes great coffee.hard to see the pads for brewing,and I don't like the fact that it doesn't have a brighter light up clock, it could of been green or red so you could see the time more clearly.
Verified Purchaser
Pat-Rick
Would Not RecommendBought about a year ago. Coffee brewing up to Mr Coffee standard. However, the brew plate started staining or rusting. Looks worn out.
From mrcoffee.com
JUNK!!!!!!
Would Not RecommendBought on Saturday, made coffee Sunday the thing leaked water everywhere. Tried to make coffee Monday and now the thing won't even come on. Very disappointed, $34.92 down the drain!!!!!
From mrcoffee.com
Carafe
Would Not RecommendI bought a BVMC-SJX series in 2013. I know its about a year old but didn't expect the carafe to shatter while pouring coffee. Glass went flying and my husband cut his hand. Please use caution around children
From mrcoffee.com
Unhappy
Would Not RecommendI have 2 of these coffee makers in the last 7 months. First one i was cleaning and saw condensation built up in the clock. Went to use it the next morning and nothing. No lights, no coffee brewing. Bought another one and this morning turned it on , the lights came on but the plate stayed cold. So since i had it ready to brew coffee i heated water on the stove and poured into it. After first cup of water through it, it started working. So after i had my coffee i cleaned it. After 2 hours of it be...
From mrcoffee.com
Great design & reliable
Would RecommendI bought the red & black one in November of 2012. I have used it everyday and in some cases twice a day since that time. I have never had any issues with it mechanically, and it is easy to clean & maintain. Among the things I love about it: the brew strength option, the chime letting you know it's done and the price when compared to other brands. It brews the coffee in a reasonable amount of time and it at a great temperature. I once owned a $150 Krups that also made expresso & cappacino's..ordi...
From mrcoffee.com
Frustrated
Would Not RecommendThis morning my 3rd replacement stopped working. Like many of you lights on. actually I got one pot made another and it didn't brew. They are sending me another replacement. I told them that if this next one breaks they. Need to give me my money back. If you have problems calling ask to speak to a supervisor. I would rather pay more for a reliable coffee maker than have them send me replacements every 1-6 months. I'm going to buy a French press for back up.
From mrcoffee.com

Thank you for bringing this to our attention. We definitely understand your frustration and would like to assist you further with your brewer. We enco...