
Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the pet hair removal feature and large capacity for handling bulky loads, with many highlighting reliable performance, quiet operation, and effective cleaning. However, a notable group reports mechanical concerns including balance problems during cycles, startup issues requiring multiple attempts, and inconsistent sensing features. Some mention error messages appearing without clear cause or units failing shortly after purchase. Despite these reliability issues, most customers consider the washer worthwhile for its standout pet hair functionality and spacious drum design.
Customer review summary generated by AI, including incentivized reviews.New and Having Issues
[This review was collected as part of a promotion.] Currently having issues with washer shutting down. Bought in Dec 25
From maytag.com
[This review was collected as part of a promotion.] This is the worst washer I have ever used. It goes out of balance.
From maytag.com
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having these concerns...
Washes great!
Would RecommendLove washing machine. Pet feature is great! Love that I can adjust water height!
Verified Purchaser
The perfect machine
Would Recommend[This review was collected as part of a promotion.] It’s is an exceptional machine. It catches pet hair very well and I love that I can soak clothes before washing. It has so many options to get clothes clean and it can hold so much. Washing big items like sheets, towels, and blankets is efficient and easy. I am very satisfied with my purchase.
From maytag.com
Easy to use! Lots of options and features
[This review was collected as part of a promotion.] I’ve never had a Maytag appliance before and I love this! I’ve had it about a month now and love doing laundry again!
From maytag.com
Even normal loads this machine has trouble with.
Would Not RecommendThis machine constantly stops to rebalance itself, making me doubt it actually cleans the clothes properly. It doesn’t fill to cover clothes that are in the tub. We were drawn in by the pet-focused advertising, but despite having multiple pets, it has not lived up to the hype—it really was too good to be true.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel ) Verified Purchaser
We regret that you are having concerns with your Maytag® Washer. Please see below for additional troubleshooting tips:
Is the washer out o...

Great washer but…
[This review was collected as part of a promotion.] Great washer but takes a while to start. Unable to connect remotely because website says my serial number is incorrect. It’s the only SN on the washer.
From maytag.com
Very Satisfied
Would Recommend[This review was collected as part of a promotion.] I have been using this washer for 60 days and so far I am very satisfied ... it is a bit on the noisy side and it does tend to lose balance with heavier loads ... but all in all I am very satisfied.
From maytag.com
Cleanest my laundry has ever been.
[This review was collected as part of a promotion.] I was skeptical about getting a top loader but I decided to give it a shot because I need a pet specific washer and dryer. I also love the Maytag brand. I am super impressed with this set! It has so many great features including a faucet and the ability to soak clothes in the tub. It performs way better than my front loaders. The pet pro feature effectively catches all the dog hair. I also love the WiFi controls and the ability to customize eac...
From influenster.com
Great washer
Would RecommendProduct is full of methods to clean all our clothes. We are more than happy with how easy our machine takes care of all our washing needs. It almost does all the washing by it self.
Verified Purchaser
Great Washer
Would Recommend[This review was collected as part of a promotion.] I bought the new washer about a month ago. It has all the processes we need. It processes the wash exceeding fast and well. We are very happy with it.
From maytag.com
The best washer
[This review was collected as part of a promotion.] Omg! I was so excited to use this deal to get a new washer. My husband and I have lived in our house for 17 years. We’ve never had a new washer. We had the one that came with our house. When that one went out, we bought a used one. Getting this has been a game saver. It’s wayyyu bigger than our last one. We love the app that tells you when the load is done as well as being able to start it from your phone. After the first load, my clothes smell...
From influenster.com
Your product sucks!
Would Not Recommend[This review was collected as part of a promotion.] I bought this washer a month ago and it already needs repairs and there is no Maytag Corp warranty service provider so I have to find a service tech, pay for the repair and beg Maytag to reimburse me for the repair. So much for a one year warranty and standing behind your product. I will never buy a Maytag product again and I will never recommend anyone else to buy one!
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...
[This review was collected as part of a promotion.] does not work, already had to call to get part updated.
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...
Excellent at getting pet hair out of your clothes
Would RecommendGreat washing machine with a stylish look. Very quiet and the unit provides text message updates when your clothes are done washing.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel ) Verified Purchaser
Wifi - Large capacity and relatively quiet machine
[This review was collected as part of a promotion.] Love the large tub with removable center agitator when you have larger items like a quilt. Wifi capable and used! nice to know when it's done if I am not near the machine.
From maytag.com
Nice and large drums to wash all your large items.
Would RecommendGreat color, and is super large to fit all of your comforters and blankets. This package with the dryer also has the steam options to lose those wrinkles in your clothes.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel ) Verified Purchaser
Don’t Like!!!
Would Not RecommendDrum rotates LOUD! Doesn’t clean clothes well, gets off balance a lot, no soak selection, tells you on display that it’s time to clean, and annoying 2 power buttons…1-barely touch to turn on 2-have to stand there and hold
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel )
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having these concerns...