
Ratings & Reviews for Maytag Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the pet hair removal feature and large capacity for handling bulky loads, with many highlighting reliable performance, quiet operation, and effective cleaning. However, a notable group reports mechanical concerns including balance problems during cycles, startup issues requiring multiple attempts, and inconsistent sensing features. Some mention error messages appearing without clear cause or units failing shortly after purchase. Despite these reliability issues, most customers consider the washer worthwhile for its standout pet hair functionality and spacious drum design.
Customer review summary generated by AI, including incentivized reviews.[This review was collected as part of a promotion.] It has a lot of different settings which is nice but it's doesn't come with an instruction manual just an installation booklet and I paid for installation with delivery. Without a manual it's been trial and error figuring out how the use the machine. The machine is difficult to turn on perhaps I am doing it incorrectly but how would I know without a manual. I chose the machine for the pet pro cycle because my clothes often still had fur on them...
From maytag.com
GREAT Features!!!
[This review was collected as part of a promotion.] Love this dryer because of the Pet Hair feature. I have 2 dogs and fur is not something I want on my things. Also like the steam feature, that is awesome!!
From maytag.com
Features are very cool, but will it last !
[This review was collected as part of a promotion.] On the third load ever put in the washer, one of my bed sheets got stuck in the bottom of the washer,which has NEVER happened before with any of our washers, so now I'm very skeptical of these new systems ! Makes doubt very seriously that it will last fourteen years like our 2012 Maytag washer did, and the only reason we replaced it is because grease started to leak out of the motor, but still worked great ! So yes I do not think these newer un...
From maytag.com
Large capacity
[This review was collected as part of a promotion.] Bought in February and love it The tub is huge and love all the cycles
From maytag.com
So far, so good!!
Would Recommend[This review was collected as part of a promotion.] Overall, so far so good! Operates quietly, was easy to set up and figure out. Does a respectable job.
From maytag.com
Very nice product
[This review was collected as part of a promotion.] We were replacing our old washer and dryer. Researched all brands. Very glad we chose Maytag. With 10 year warranty I feel safe to invest in new. The features were an added bonus.
From maytag.com
Nice product
Nice big washing area
Verified Purchaser
Had high hopes.
Would Not Recommend[This review was collected as part of a promotion.] We bought this washer on February 2 2026. Worked great for the first two weeks. We now get an error code of power outage after every single load and if you press the deep fill button it completely loses power. We have to wait until the system reboots to try and to start the washer. We are now also getting an alarm about the load not being off center please adjust clothes and restart. But the clothes are just fine and takes about three restarts ...
From maytag.com
Flimsy soap and softener dispenser
Soap and softener dispenser seems cheaply made and flimsy considering cost of the Maytag washer. Also, water and products are left in the soap and softener wells after each wash and have to be manually emptied.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel ) Verified Purchaser
Shiny useless metal box
Would Not RecommendIt does not work. Factory service tells me it will take 14 plus business days to get repair part.
Verified Purchaser
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

Terrible product
Would Not Recommend[This review was collected as part of a promotion.] I’ve had this new washer since mid November 2025 and it’s been nothing but problems. Larger loads always go off balance and a load that should take 1 hour turns into 2-3 hours if I’m not babysitting the machine. White residue is consistently left on dark clothes. I had factory service out. Their solution for the off balance is was to not load more than halfway up the drum level and only use the delicate cycle. As for the residue, only use 1 tea...
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We actually have a handy Owner Center th...
Happy so far
Would Recommend[This review was collected as part of a promotion.] So far, so good. We’ve had the washing machine for about 2 weeks and it works well. It’s a lot different than our old machine so it’s going to take some time to get to the way it washes (less water) and the sounds it makes. But our clothes are clean and that’s exactly what we were wanting.
From maytag.com
Love Pet features
Would Recommend[This review was collected as part of a promotion.] I bought this a month ago. It took a minute to get here. I was very upset over handle how the delivery was handled, but in the end, I finally received it. I love the pet feature. There is so much hair that goes into the filter, but I would’ve never known that could’ve stayed on our clothes or our towels or bedsheets. It works very well. I’m very pleased. I highly recommend this machine. It really does get all the stains and keep your clothes ve...
From maytag.com
PetPro Washer
Would Recommend[This review was collected as part of a promotion.] Ive had Maytag washers/dryers for decades. With 3 dogs I needed a PetPro washer. The PetPro function works GREAT, pulling out & collecting lots of pet hair into a basket. KUDOS! But I am disappointed that there is no place to add fabric softener at the start of the wash. Directions say to add it during the rinse cycle which means I have to closely monitor my wash times if I want to use fabric softener. I can't just set it and let it run.
From maytag.com
Not happy with this!
Would Not RecommendConstantly pausing because the load is unbalanced, no matter what size load we put in. We got this because it has the Pet Pro setting but it definitely wasn't worth the hassle this machine is causing.
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel ) Verified Purchaser
We regret that you are having concerns with your Maytag® Washer. Please see below for additional troubleshooting tips:
Is the washer out o...

Must buy
Simple and easy to use
From Pet Pro High Efficiency Impeller Extra Large ( 5.3-cu ft ) Top-Load Washer ( Midnight Steel ) Verified Purchaser
Thank you for bringing this to our attention. We regret that you are having these concerns receiving a power failure error on your Washer. Has the wa...