
Ratings & Reviews for LG Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Matte Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the washer for exceptional cleaning power, quiet operation, and large capacity that handles bulky loads and comforters with ease. Many highlight the modern design, low vibration, and app-connected features like downloadable cycles and remote notifications. Some note frustration with app-dependent functions and occasional inconsistent cleaning results or detergent residue requiring rewashes. A few mention difficulty seeing dark glass controls and wish for non-app delicate cycles. Overall, most customers consider it a significant upgrade delivering reliable performance and peaceful laundry days.
Customer review summary generated by AI, including incentivized reviews.WORST CUSTOMER SERVICE EVER
Would Not RecommendWorst machine ever! After 2 weeks major leak under unit. Called LOWES customer service, they said one thing & then said something else, transferred me to dispatch. So frustrating on phone for hours. Am frustrated that I bought the LOWES Protection plan, would never buy from them again. Shame that company this size treats people so bad! Online and in person
Verified Purchaser
Great washer with a 5.5 cubic foot tub
Would RecommendGreat for washing bedding and comforters
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
Great service.
Would RecommendQuick fulfillment of order. On time and quick delivery. Professional, friendly delivery/install men.
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
Hands Down LG the way to go!
Would RecommendHad our last set for 10 years with no major issues. ended up replacing them with the newer models. Sticking with LG, hands down best in my opinion .
Very disappointed
Would Not RecommendWe purchased this washer and a matching dryer with the naïve assumption that spending a lot of money would guarantee a good product. Not so. First thing I discovered is that no there is not a permanent press nor a gentle clothes cycle. Basically everything falls under the “normal cycle.“ The second issue is frankly our clothes just don’t come clean. I’m not sure what it is, but things just don’t seem to clean as well as they did with our old Maytag washer. if I could, I would return it for a ful...
Hi, Bruce. Thank you for sharing your experience with your LG Washer (WT8400CB) model. We understand the importance of having wash cycles and cleanin...

Excellent Clothes Washer
Would RecommendIt was delivered quickly and was easy to use.
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
Quiet
Top Loading no mold
Verified Purchaser
sounds kind of weird, but it handles our oversized king size quilt
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
The bigger the better
Would RecommendThe extra large size is a big hit for our large family. Lots of load room!
From Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( Alpine White ) Verified Purchaser
Reliable priduct
Would RecommendThis washer is similar to the older model of LG although I have had to learn to set the temperature, spin, and soil level due to no setting for delicate or permanent press clothes. Overall I have been very happy with this washer.
Verified Purchaser
Hi, there. Thank you for sharing your experience regarding your LG Washer (WT8400CB) model.
We understand the importance of having a relia...