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Steam Smart Wi-Fi Enabled High Efficiency Stackable Steam Cycle Smart Compatible Medium Front-Load Washer ( Graphite Steel ) ENERGY STAR

Ratings & Reviews for LG Steam Smart Wi-Fi Enabled High Efficiency Stackable Steam Cycle Smart Compatible Medium Front-Load Washer ( Graphite Steel ) ENERGY STAR

4.3
1111
Review
 4.3 out of 5
1111 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers good cleaning performance, large capacity, and convenient smart home integration. However, some users have reported issues with leaks, unbalanced spin cycles, and control panel problems. Durability concerns have also been raised, with a few customers experiencing breakdowns within a few years of use.

Customer review summary generated by AI, including incentivized reviews.
1111 Customer Reviews

LG Washing Machine

Would Recommend

[This review was collected as part of a promotion.] Love this washing machine. Easy to use and works great

November 16, 2021

From lg.com

Washes well every time!

Would Recommend

[This review was collected as part of a promotion.] The washer is great for large loads, easy to clean, and the notifications are accurate when completed. The notifications pop up easily on your phone and television. I have a newborn so, we are constantly doing laundry. Works well with delicates because we have not had any issues with the washer ripping any of our clothes or sheets. I highly recommend !

November 15, 2021

From lg.com

Love my washer n dryer!

Would Recommend

So far I have 1.5 yrs with the machine and I am so happy I got them. I was a little hesitant at first to get a front load, but so far it works super nicely and haven’t had a bad smell problem at all, but I do wipe it out after each use, just to remove water excess. I had a small issue that gave me an error but LG was so quick to respond and send a technician who was super helpful and fix the problem. Thank you LG for making my life easier.

November 7, 2021

From lg.com

Still happy with washer after 21/2 years

Would Recommend

[This review was collected as part of a promotion.] I bought this W/D set when I moved into a new house in 2019. I have had front load washers for years and really like these LG models. I don't have a problem with the dark display panel - the settings are pre-programmed for the wash cycle you select. I think I have only had to adjust the temp or spin speed once or twice in over 2 years. What I like best is that the clothes come out loose - not twisted together like most top loads. Not sure ...

October 26, 2021

From lg.com

Consistent and Reliable

Would Recommend

[This review was collected as part of a promotion.] I have had my LG washer for about 6 months and am very happy with it. It's easy to use, has multiple options to insure clean clothes at the right temperature, agitation, and length of washing. Only drawback is that it is difficult to read the darkened selection panel.

October 26, 2021

From lg.com

Nice washer

Would Recommend

[This review was collected as part of a promotion.] I really have no complaints about the washer. Just took some time for me to re-learn the detergent amounts as we were coming from a regular washing machine to this high efficiency one. I didn’t think the pedestals were necessary until it was time to get the clothes out! I did have an issue right after the first year with the drain motor going bad but I have an extra year warranty from the store I purchased the set from.

October 25, 2021

From lg.com

Saves Water

Would Recommend

[This review was collected as part of a promotion.] We are glad we replaced a previous LG washer. The old one that was only 7 years old had an issue and our water bill rose by close ot $ 100 per month. This new model has lowered our water bills tremendously. Still have not been able to figiure out how to use the Wifi.

October 12, 2021

From lg.com

Works well but WiFi does not consistently work

Would Not Recommend

[This review was collected as part of a promotion.] One year old, does a good job washing the clothes. You have to Make sure to dry the rubber seal out after each use so it does not develop mold. The WiFi worked for awhile, then stopped. Cannot get it to reconnect to my network. I looked online and this seems to be a common issue. I will mostly have the wLAN card replaced and see what happens

October 7, 2021

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...

LGE Social MediaOctober 7, 2021

Has a lot of features!

Would Recommend

[This review was collected as part of a promotion.] I bought this washer almost a month ago and I still have yet to learn all the features it has and learn the things you can do with the app on your phone as well. So much technology to learn. Overall I love the washer so far!

October 1, 2021

From lg.com

Reliable and easy to use

Would Recommend

[This review was collected as part of a promotion.] The washer is easy to load, very easy to program, reliable and we have no issues with our clothes being damaged.

September 22, 2021

From lg.com

Love it except it’s loud.

Would Recommend

[This review was collected as part of a promotion.] Love it functionally. It is just very loud compared to our old front loader.

September 21, 2021

From lg.com

Save the aggravation - don’t buy this model

Would Not Recommend

[This review was collected as part of a promotion.] When you buy a washing machine with all the bells and whistles, at the end of the day, you just want it to be reliable. We’ve owned it for 2 years and have already had 2 major repairs for the same problem,…replacing the direct drive motor. Also, if you attempt to wash a regular sized load of laundry, it easily gets out of balance. It’s just my wife and I, so it doesn’t even get that much usage. I’m thankful we didn’t have this washer when w...

September 21, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaSeptember 22, 2021

Greta for Environment

Would Recommend

[This review was collected as part of a promotion.] We purchased this washer about one month ago and have seen smaller water bills and by purchasing the drawer, adding wash is bery accessable while easy to use.

September 17, 2021

From lg.com

Sometimes the clothes come out dry

Would Not Recommend

Of course, with a 12 month warranty something would happen in the 13th month. Will not connect to internet, can't find router in the error code. Which means I can't download cycles or get maintenance reminders. Nor check ThinQ for end of cycle. Sometime I have to wash the clothes twice because they come out of the washer as dry as when they went in. How do you adjust the water level? It shakes and vibrates really hard so it won't stay in place, I have to constantly reposition it, and it's not...

September 13, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaSeptember 14, 2021

Great

Would Recommend

[This review was collected as part of a promotion.] got this a little more than a year ago..love it downloaded the app to my phone so it tells me when its done.. also sends me a monthly report

September 3, 2021

From lg.com

Wet Clothes!!

Would Not Recommend

We have had a problem with the washer not emptying fully after spinning. Some of the clothes remain in the bin soaking and a puddle is always left behind. We have had numerous techs to the house, all with different solutions, and nothing has worked. HELP!!!

September 3, 2021

From lg.com

Response from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support...

LGE Social MediaSeptember 7, 2021

Love the steam functions

Would Recommend

[This review was collected as part of a promotion.] One of the first things I did during the pandemic was to order a new washer and dryer for myself. If we were going to be home all the time, I knew there would be more laundry. I used this as a stackable unit. I had to invest in a few anti-vibration pads from local hardware store, but After that it was fine. I love the steam functions on this set. I use the steam sanitary setting on my reusable masks and the steam refresh on clothes. I actually...

September 3, 2021

From lg.com

Awesome buy, worth it

Would Recommend

[This review was collected as part of a promotion.] Had this about a year now and absolutely love it. Easy for kids to use as well.

August 29, 2021

From lg.com

Great wash/ dryer set

Would Recommend

[This review was collected as part of a promotion.] I have only bought LG for the last 10 years, Great customer service but buy extended warranty just in case worth the money. One visit pays for repair.

August 22, 2021

From lg.com

Efficient cleaning, but

Would Recommend

[This review was collected as part of a promotion.] Owned machine for 11 months. Efficient cleaning, but machine is noisier than past machines and very prone to vibration. We had 2 service calls and the vibration is better but still more than our previous washers.

August 21, 2021

From lg.com