Ratings & Reviews for LG Steam Smart Wi-Fi Enabled High Efficiency Stackable Steam Cycle Smart Compatible Medium Front-Load Washer ( Graphite Steel ) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers good cleaning performance, large capacity, and convenient smart home integration. However, some users have reported issues with leaks, unbalanced spin cycles, and control panel problems. Durability concerns have also been raised, with a few customers experiencing breakdowns within a few years of use.
Customer review summary generated by AI, including incentivized reviews.Great response
[This review was collected as part of a promotion.] Ângela from LG is the best! She is so professional and so kind. Loved her service. Very professional
From lg.com
The best washing machine
[This review was collected as part of a promotion.] I bought this washing machine and I love it, the clothes came out clean, dry and smelling good, It also connect to WiFi so you can get notifications when the washing machine is done, you can as well setup your washing machine for the next day and when you wake up your laundry is done. I have this washer for 5 years now and I love it.
From lg.com
Horrible
[This review was collected as part of a promotion.] On my second seal for the washer door as it keeps ripping. So every 6ear I’m replacing the boot.
From lg.com
Died within three years - not worth repair cost.
The computer board died - it was going to cost more to fix than to buy a new unit. Expected better from LG.
From lg.com
Hi there. We understand your washer is in need of repairs. We're here to assist! So that we can discuss all repair options, please reach out to us on ...
junk
The product has leaked a little water since the first day. It wasn't a big deal since it went into a drain pan. However, it's now leaking a lot for no apparent reason. I've given up on contacting support because once you enter all your information, you're permanently placed on hold. This will be my last LG purchase.
From lg.com
Hi there. Thank you for taking the time to leave us a review on your 4.5 cu. ft. Ultra Large Smart Wi-Fi Enabled Front Load Washer. We have a team of ...
Not worth the money.
We've had a repair guy out 3 times now and he can't fix it.
From lg.com
Hi. We understand you're experiencing difficulty in getting your washer repaired and would like to look to take this opportunity to offer the support ...
Great Product
[This review was collected as part of a promotion.] I bought this washer about 4 years ago. I like it because of its style & functionality. Recommended product.
From lg.com
[This review was collected as part of a promotion.]
From lg.com
Great Machine
[This review was collected as part of a promotion.] We are very happy with our washing machine. It does large loads and is so quiet.
From lg.com
LG Front Load Washer
This front loading LG washer is easy to use and looks good for a washing machine.
From lg.com
Love the washer and app
[This review was collected as part of a promotion.] Washer works great! Love the app that tells me when washer cycle is complete along with other information. Would highly recommend washer pedestal for ease of use.
From lg.com
the front load leaks water at times
[This review was collected as part of a promotion.] Works well sometimes leaks water. I wish it worked better
From lg.com
Nothing but good!
[This review was collected as part of a promotion.] We really love our new washer and dryer. We plan on getting the matching pedestals also.
From lg.com
Bearing failure after 3 years
[This review was collected as part of a promotion.] I loved this machine, however the bearing has failed after only 3 years. Estimated cost to replace is nearly double what the machine is worth. Incredibly disappointed.
From lg.com
Hello, Cever. Thank you for sharing your feedback with us, and we apologize for the disappointment you feel due to the bearing failure. We understand...
Buyers Beware
[This review was collected as part of a promotion.] I only had my washing machine for 4 years & I have to replace it because it’s not worth fixing. 2 technicians said the amount of money it’ll cost to fix it, I can buy a new one.
From lg.com
We understand that it's frustrating to encounter issues with your appliance. Our team would like to assist you further with this matter. If you could ...
Not worth it
[This review was collected as part of a promotion.] I had this washing machine for 4.5 years & I need a new machine already because, the bearings went out. This is a learning lesson for me not to buy products if the manufacturer cannot supply a reasonable amount of years warranty coverage. Meaning, the 1 year they provide must mean they know their product isn’t reliable.
From lg.com
We're sorry to learn that you're having issue with the bearings of your LG 4.5 cu. ft. Ultra Large Smart wi-fi Enabled Front Load Washer, model # WM37...
Saver....water and electricity!
I have had this washer/dryer set and both have been great. I would have rated 5 stars but I still have to leave the door open as it does smell musty. Don't leave clothes inside, otherwise they will stink. I don't know if the manufacturers have improved on that feature. This is my 3rd set of front loader and I love them over the old fashion type. In my opinion and 40+ years experience; LG has been a great brand for this style of washer/dryer.
From lg.com
Excellent Unit!
[This review was collected as part of a promotion.] Our front load washer has not a single issue (knock on wood). We have owned the unit for four years and it has been incredibly reliable for us.
From lg.com
Horrible
Worst washer I have ever owned. I just can't stand it anymore. I'm looking to replace both washer and dryer. I purchased them July of 2020.
From lg.com
Thank you so much for your review, However, We see you've given us only a 1-star review rating. It would be great if you could let us know how our ser...
Hey there! We never like to hear that you are having an issue with your LG washer, but we are here to help if you continue to run into trouble. Feel f...