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Steam Smart Wi-Fi Enabled High Efficiency Stackable Steam Cycle Smart Compatible Medium Front-Load Washer ( Graphite Steel ) ENERGY STAR

Ratings & Reviews for LG Steam Smart Wi-Fi Enabled High Efficiency Stackable Steam Cycle Smart Compatible Medium Front-Load Washer ( Graphite Steel ) ENERGY STAR

4.3
1111
Review
 4.3 out of 5
1111 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers good cleaning performance, large capacity, and convenient smart home integration. However, some users have reported issues with leaks, unbalanced spin cycles, and control panel problems. Durability concerns have also been raised, with a few customers experiencing breakdowns within a few years of use.

Customer review summary generated by AI, including incentivized reviews.
1111 Customer Reviews

Really nice TV, great price.

Would Recommend

[This review was collected as part of a promotion.] Bought this to replace a tv that got tipped over. It has a really good picture. Really bright and crisp. Only downfall is the legs are dangerously not sturdy. In that I mean these TVs overtime the plastic won’t hold anymore and then it’s stand will break. I invested in tv anchor straps to hold it to my tv stand.

May 16, 2021

From lg.com

So quiet!

Would Recommend

[This review was collected as part of a promotion.] We bought this to replace another top of the line LG washer that was 20 years old. Couldn’t be happier.

May 15, 2021

From lg.com

Would Not Recommend

[This review was collected as part of a promotion.] I brought my washer June 2020. With the stand. With dryer

May 13, 2021

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that dr...

LGE Social MediaMay 13, 2021

Great washing and low noise

Would Recommend

[This review was collected as part of a promotion.] I have been using it for 3 weeks and I love it. Wifi, remote start and low noise are 3 things that stand out

May 13, 2021

From lg.com

Quiet and Speedy

Would Recommend

[This review was collected as part of a promotion.] After having this unit for a month the most used feature in our home is the WiFi connection. We use that the most since it sends a notification to all our phones, so whomever started the unit will go and empty it so the next person can go.

May 11, 2021

From lg.com

Great Washer

Would Recommend

[This review was collected as part of a promotion.] I bought this machine a month and a half ago and it has been wonderful. The wash cycles are much smaller, you can connect from your phone which is cool. It is a energy saver machine. It does not make alot of noise as the one I have before.

May 10, 2021

From lg.com

I was happy until.....

Would Not Recommend

[This review was collected as part of a promotion.] I have owned a front loader washing machine for 25 years... I have never had the experience that occurred with my LG which I have owned for about 1 year. Somehow I accidentally shut my favorite shirt in the door hinge. Now with ALL the bells and whistles and wifi notifications this model has, you would think that I would have received some sort of warning or error code - but nothing. When I went to retrieve my finished load... the clothes were ...

May 9, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaMay 10, 2021

Very disappointed

Would Not Recommend

[This review was collected as part of a promotion.] From the very beginning this washer has been leaking from time to time. Apparently if you don’t use the ‘tub clean’ feature at least once a month this occurs.

May 8, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaMay 8, 2021

great price

Would Recommend

[This review was collected as part of a promotion.] I bought a month ago and does well cleaning clothes, neeed more time toe evaluate quality

May 7, 2021

From lg.com

useful features

Would Recommend

[This review was collected as part of a promotion.] works great with useful features for my needs, I'm happy I bought this one

May 5, 2021

From lg.com

Great features, beautiful design, easy to clean.

Would Recommend

[This review was collected as part of a promotion.] I bought this item 2 years ago, works great!! Very quiet and does a wonderful job!

May 3, 2021

From lg.com

poor quality..not worth the price

Would Not Recommend

After 4 months of use, the washer is leaking from the bottom. Second issue: Clothes randomly are left soaking wet from the washer not draining properly, so I have to rewash them. Third Issue: Preset controls are difficult to use. I can’t select a normal load and change the temperature to cold for darks. I have to start the cycle, hit pause, and then change the temperature. The third issue is minor compared to others, but it becomes annoying. fourth issue: fabric softener is constantly stuck in ...

May 1, 2021
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Response from LGAnswers

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is e...

LGAnswersMay 6, 2021

LG

Frustrating

Would Not Recommend

Installed in 09/2020. Worked fine until the pump went out after a month. Replaced and it sounds like the pump is failing again. It's loud, obnoxious, leaks occasionally, horribly vibrates, sounds like a shock or bearing is going out, when it shifts to rinse and spin its a grinding noise. Times I have to run an extra rinse cycle, then times I need to spin extra. The repair guy to me to add weight to my extra small loads, & apparently I can't wash large loads. I now need to figure out when an...

April 30, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaMay 1, 2021

Broke down in less than a year.

Would Not Recommend

[This review was collected as part of a promotion.] Began washing extremely loud after only a month of use. At 10 months, washer stopped working and wouldn’t power on. Working to have a technician repair under the warranty has been a nightmare. Going on 3 weeks now with no working washer and still not resolved. Did not think a brand new washer would break down in less than a yr.

April 28, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaApril 28, 2021

Would Not Recommend

[This review was collected as part of a promotion.] I bought this machine a year ago and it’s already falling apart it’s a piece of garbage

April 26, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaApril 26, 2021

Good features, but could be more reliable

Would Recommend

[This review was collected as part of a promotion.] Bought this as a washer/dryer set two years ago. In general it has great features but about 6 months ago, we've noticed a tiny leak of water exactly where shown on the picture. Enough to trigger the water detection alarm and wet the parquet flooring on which it sits. I have reported this to LG with my extended warranty. They will come and repair it at some point it seems. I would have preferred not having to spend time in seeking a remedy to...

April 24, 2021

From lg.com

Started Leaking Soon After Warranty Expired

[This review was collected as part of a promotion.] I purchased the LG clothes washer in October 2019 along with an LG dryer because Consumer Reports lists LG as being among the most reliable large appliances. In late November 2020, shortly after the one year warranty expired, the washer started leaking water. The washer leaks only occasionally, so it’s taken me months to diagnose the cause of the leak. Now that I know the cause, hopefully the repair person will only have to make one trip to my ...

April 23, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaApril 25, 2021

Would Recommend

[This review was collected as part of a promotion.] This washer replaced my 16 year old front load washer and it has done a wonderful job cleaning my cloths. I don't worry about the smell or mold as I don't ever close the washer door unless I'm running the washer. I did notice that the liquid dispenser holds some water. After my weekly washing is complete, I take the dispenser out and leave it to dry out over night. I reassemble and put it back the next morning.

April 23, 2021

From lg.com

Very quiet

Would Recommend

[This review was collected as part of a promotion.] Great product. I had to buy the smaller size to fit and it works just like the larger one.

April 20, 2021

From lg.com

wonderful machine

Would Recommend

[This review was collected as part of a promotion.] i purchase this machine and i am overjoyed, excellent cleaning, quiet as can be, wonderful features, the pedestal is excellent for storage

April 20, 2021

From lg.com