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Steam Smart Wi-Fi Enabled High Efficiency Stackable Steam Cycle Smart Compatible Medium Front-Load Washer ( Graphite Steel ) ENERGY STAR

Ratings & Reviews for LG Steam Smart Wi-Fi Enabled High Efficiency Stackable Steam Cycle Smart Compatible Medium Front-Load Washer ( Graphite Steel ) ENERGY STAR

4.3
1111
Review
 4.3 out of 5
1111 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers good cleaning performance, large capacity, and convenient smart home integration. However, some users have reported issues with leaks, unbalanced spin cycles, and control panel problems. Durability concerns have also been raised, with a few customers experiencing breakdowns within a few years of use.

Customer review summary generated by AI, including incentivized reviews.
1111 Customer Reviews

Great Performance!

Would Recommend

[This review was collected as part of a promotion.] Amazing machine! Smart settings are so convenient.

July 4, 2021

From lg.com

Less than stellar performance

Would Not Recommend

[This review was collected as part of a promotion.] I was excited to purchase this for my home and honestly the performance is not as good as the 10 year old washer I replaced from another manufacturer. I've had to have warranty service call now twice in first year and this time have had to wait 3 weeks for a technician to come out to even address a warranty issue. Still waiting and not fixed. Disappointing.

June 28, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaJune 28, 2021

Would Recommend

[This review was collected as part of a promotion.] Nice features. Cleans great, works outstanding. Nice product.

June 26, 2021

From lg.com

A Grownup Washing Machine

Would Recommend

[This review was collected as part of a promotion.] Researched and am very happy with my front load washer. The base elevates it for easier loading.

June 23, 2021

From lg.com

Good product

Would Recommend

We are happy with the washer and it's performing very well

June 21, 2021

From lg.com

Shakes

Would Not Recommend

[This review was collected as part of a promotion.] It’s been shaking since day one floor is level wash is level doesn’t matter how much clothes are in there is not a good thing when you start a load and working from home

June 20, 2021

From lg.com

Response from LGE Social Media

We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Custom...

LGE Social MediaJune 21, 2021

Lemon

Would Not Recommend

I bought both washer and dryer and both of them have had issues since I got them they aren't even a year old yet, I will never purchase another LG Washer or Dryer.

June 16, 2021

From lg.com

Response from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Face...

LGE Social MediaJune 16, 2021

Love the wifi feature

Would Recommend

[This review was collected as part of a promotion.] This washer is the best. Quiet. Gets everything out of clothes. AND I love that I get notifications when the wash is done. It also reminds me to do the tub clean!

June 12, 2021

From lg.com

Nice Upgrade!

Would Recommend

[This review was collected as part of a promotion.] I purchased this beautiful washer and it's amazing! Big saving on water!

June 9, 2021

From lg.com

Handles dog hair well

Would Recommend

[This review was collected as part of a promotion.] Bought this almost a year ago. Haven't had any issues. Used the self clean option since we have a dog and the hair all gathers in the door for easy clean up.

June 8, 2021

From lg.com

In love with it!

Would Recommend

[This review was collected as part of a promotion.] I am so happy with my washer and dryer! It does a great job, clothes come out super clean. The dryer is great. If you forget to take out your clothes, no worries you have a feature and you can turn it on for 12 minutes and it comes out nice with no wrinkles. I love the sound it makes when it’s finished. Absolutely a fantastic buy !!!!

June 8, 2021

From lg.com

LG Lifes Goofy

Would Recommend

[This review was collected as part of a promotion.] State of the art washer. Lots of bells and whistles. Not sure how to use all of them. Large capacity. Slick looking. I only wish it were simpler to use. The quick reference card is not very helpful. There are several error messages it would be nice to be able to decipher quickly.

June 7, 2021

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...

LGE Social MediaJune 8, 2021

Great set!

Would Recommend

[This review was collected as part of a promotion.] We bought the LG front load washer and dryer two years ago and have been very pleased with their quality and dependability. I’m so happy we chose this set!

June 6, 2021

From lg.com

Very clean!

Would Recommend

[This review was collected as part of a promotion.] I love the varied wash settings, the option for up to 3 extra rinses, and the large capacity.

May 29, 2021

From lg.com

so quiet

Would Recommend

[This review was collected as part of a promotion.] We've had our LG for over a year now, and use it hard. Between travel sports, school sports, the pool, and just regular life, we work this washer HARD. Multiple loads per day, every day. It's been great from the start and what I might love most is that it is QUIET. Hallelujah. I'm a big sensitive to noise according to the folks who live with me :) and I love how this washer just hums away softly in the background. Happy with how clean our ...

May 24, 2021

From lg.com

Very user friendly

Would Recommend

[This review was collected as part of a promotion.] We have been happy with the roominess and organizational features of the LG.

May 22, 2021

From lg.com

Great Features

Would Recommend

[This review was collected as part of a promotion.] I bought this last fall and used it one week before going to AZ. I have now used it for a month after returning this spring and it works just the way it should!

May 18, 2021

From lg.com

Simple to use and great results.

Would Recommend

[This review was collected as part of a promotion.] I’ve had this for a few months now and have been really pleased with it. It does a great job with laundry and the connected aspect notifies me when a load is finished and when any services need to be performed.

May 17, 2021

From lg.com

Washer Twists and Knots Clothes and has since New

Would Not Recommend

Bought this washer to replace an LG front load washer I had for 15 years and loved. I have been a big fan of LG products for years. This unit is a huge disappointment. Clothes and especially sheets come out of the washer twisted into knots. This happens 90% of the time. Problem is so bad I am going to replace the unit even though it is only a year old. I also bought the matching Dryer (model# DLEX3700W) and have issues with it as well. Very frustrated and actively shopping for replacements...

May 16, 2021

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...

LGE Social MediaMay 18, 2021

Great Washer

[This review was collected as part of a promotion.] I bought this washer over a year ago and I’m so glad I did! It’s the best washer I’ve ever owned

May 16, 2021

From lg.com