
Ratings & Reviews for LG TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The appliance is generally viewed as high-quality, efficient, and feature-rich, with customers highlighting its quiet operation, large capacity, and ability to thoroughly clean clothes using minimal water and detergent. Many praise the wide range of wash cycles and customization options, as well as the convenience of smart home integration and notifications. However, some customers have reported issues with leaks, loud noises, and problems with the door latch and control panel. There are also concerns about the reliability and customer service. Prospective customers should carefully consider these factors.
Customer review summary generated by AI, including incentivized reviews.Design flaw
The washer and dryer set has a design flaw that you cannot see until the units are installed. The black touch pad is not backlit - so the majority of the words printed on the touch pad are difficult to read without the assistance of a flashlight.... if you don't have a brightly lit laundry area.
From lg.com
Wonderful washer
Efficient and works as it ahould. Love the app and being able to download different wash cycles
Verified Purchaser
Good washer
Would RecommendHappy so far with this purchase. Much quieter than my previous washing machine.
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Black Steel ( Front Load Washer ) Verified Purchaser
good product, issue with installation
Would RecommendThe product is good, the delivery went smoothly but after they had left, i noticed that one of the spiggots had not been turned on, when i put it on there was a leak in the spiggot that had not been there before. These things happen but the installer did not let me know that he had damaged the spiggot - it would have been good to have had that communication
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Black Steel ( Front Load Washer ) Verified Purchaser
Dont buy from Lowes or LG!!!!
Would Not RecommendReceived this washer 3 days ago. Machine is making a concerning sound during a wash. So I did just a spin cycle with no clothes inside & the sound still happened. Which sounds like a motor failing on the inside of the machine. Lowes has a 48 hour return/exchange policy. I was told 47 times. Which we're ONE DAY after the 48 hour window. So they refuse to send a new machine. They said we need to reach out to LG. Spoke to LG & explained the sound & they said thats normal. They said they cant send ...
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Black Steel ( Front Load Washer )
Hi, Jackie. Thank you for reaching out, and we understand the importance of having your new LG Washer (WM4000HBA) model operating smoothly. If a new ...

Love this Washer
Would RecommendLG is the way to go! After purchasing a new Maytag that was extremely AWFUL, I would recommend NOT getting input from sales associate ( no matter the years they have), and working with Lowe's was difficult with all the issues. After receiving the 2nd broken washer, we had to go back to Lowes, argue over needing to get a refund ( took over a week), and restarted the process of buying another washer. The LG is amazing, cleans clothes great, and its fast! This washer has a great customer review, it...
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Black Steel ( Front Load Washer )
Remote activation possible
Would RecommendFast wash and quiet. Great spin cycle
Verified Purchaser
Gets the job done!
Would RecommendIt’s very powerful my clothes have never been cleaner!
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Black Steel ( Front Load Washer ) Verified Purchaser
Unobliging!!!
Would Not RecommendTo Lowe's Customer Care, I am writing to request a refund or store credit for a duplicate $79.00 delivery fee caused by misleading product descriptions and technical issues with your "Add to Existing Order" feature. I placed a second order only because the website description for Universal laundry pedestal incorrectly implied a set of two. When I attempted to add the missing item to my existing delivery to avoid extra costs, the system charged me a second full delivery fee anyway. Furthermor...
Hi, LaTonja. Thank you for sharing what happened with your LG Washer (WM4000HWA) model's order and the duplicate delivery fee. We understand the ...

Works great but lettering needs work!
Attractive, great wash and SPIN ONLY cycle really get s the moisture out. The marketing person who OK'd using gray lettering on a charcoal gray background should be chastised! VERY hard to see.
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Black Steel ( Front Load Washer ) Verified Purchaser
Solid all around washer
Would RecommendVery good washer. Handles bulky items and has plenty of features and most importantly cleans very well
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Black Steel ( Front Load Washer ) Verified Purchaser
Quality Washer - Lowe's Delivery Does It Right
Would RecommendThis purchase was to replace a well-loved LG washer we've had for 11 years. Great product! Very quiet. It has a few improved features, such as a thinner, more compact door that does not extend out as far, and digital controls. The Lowe's purchase process was outstanding in every way, from online ordering, to delivery communication, to professional delivery/installation technicians. We ordered it at 12:30 pm and it was delivered and installed by 11:30am the following day. Amazing.
Verified Purchaser
Does a good job cleaning clothes.
Would RecommendThe first washer delivered was damaged. Made a very loud hammering noise. Lowes customer service promptly arranged a replacement which was delivered the next day. Otherwise we are happy with the replacement and the many cycles that it offers.
Verified Purchaser
Hello, Robert. Thank you for sharing your experience with your LG washer and dryer set. We appreciate you pointing out the visibility issue with the n...