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TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White )

Ratings & Reviews for LG TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White )

4.5
4308
Review
 4.5 out of 5
4308 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The appliance is generally viewed as high-quality, efficient, and feature-rich, with customers highlighting its quiet operation, large capacity, and ability to thoroughly clean clothes using minimal water and detergent. Many praise the wide range of wash cycles and customization options, as well as the convenience of smart home integration and notifications. However, some customers have reported issues with leaks, loud noises, and problems with the door latch and control panel. There are also concerns about the reliability and customer service. Prospective customers should carefully consider these factors.

Customer review summary generated by AI, including incentivized reviews.
4308 Customer Reviews

Design flaw

The washer and dryer set has a design flaw that you cannot see until the units are installed. The black touch pad is not backlit - so the majority of the words printed on the touch pad are difficult to read without the assistance of a flashlight.... if you don't have a brightly lit laundry area.

March 10, 2026

From lg.com

Response from LG

Hello, Robert. Thank you for sharing your experience with your LG washer and dryer set. We appreciate you pointing out the visibility issue with the n...

LGMarch 10, 2026

Wonderful washer

Efficient and works as it ahould. Love the app and being able to download different wash cycles

March 9, 2026
Verified Purchaser
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Good washer

Would Recommend

Happy so far with this purchase. Much quieter than my previous washing machine.

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good product, issue with installation

Would Recommend

The product is good, the delivery went smoothly but after they had left, i noticed that one of the spiggots had not been turned on, when i put it on there was a leak in the spiggot that had not been there before. These things happen but the installer did not let me know that he had damaged the spiggot - it would have been good to have had that communication

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Dont buy from Lowes or LG!!!!

Would Not Recommend

Received this washer 3 days ago. Machine is making a concerning sound during a wash. So I did just a spin cycle with no clothes inside & the sound still happened. Which sounds like a motor failing on the inside of the machine. Lowes has a 48 hour return/exchange policy. I was told 47 times. Which we're ONE DAY after the 48 hour window. So they refuse to send a new machine. They said we need to reach out to LG. Spoke to LG & explained the sound & they said thats normal. They said they cant send ...

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Response from LG Digital Customer Care

Hi, Jackie. Thank you for reaching out, and we understand the importance of having your new LG Washer (WM4000HBA) model operating smoothly. If a new ...

LG Digital Customer CareMarch 12, 2026

LG

Love this Washer

Would Recommend

LG is the way to go! After purchasing a new Maytag that was extremely AWFUL, I would recommend NOT getting input from sales associate ( no matter the years they have), and working with Lowe's was difficult with all the issues. After receiving the 2nd broken washer, we had to go back to Lowes, argue over needing to get a refund ( took over a week), and restarted the process of buying another washer. The LG is amazing, cleans clothes great, and its fast! This washer has a great customer review, it...

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Remote activation possible

Would Recommend

Fast wash and quiet. Great spin cycle

March 7, 2026
Verified Purchaser
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Gets the job done!

Would Recommend

It’s very powerful my clothes have never been cleaner!

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Unobliging!!!

Would Not Recommend

​To Lowe's Customer Care, ​I am writing to request a refund or store credit for a duplicate $79.00 delivery fee caused by misleading product descriptions and technical issues with your "Add to Existing Order" feature. ​I placed a second order only because the website description for Universal laundry pedestal incorrectly implied a set of two. When I attempted to add the missing item to my existing delivery to avoid extra costs, the system charged me a second full delivery fee anyway. ​Furthermor...

March 7, 2026
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Response from LG Digital Customer Care

Hi, LaTonja. Thank you for sharing what happened with your LG Washer (WM4000HWA) model's order and the duplicate delivery fee. We understand the ...

LG Digital Customer CareMarch 10, 2026

LG

Works great but lettering needs work!

Attractive, great wash and SPIN ONLY cycle really get s the moisture out. The marketing person who OK'd using gray lettering on a charcoal gray background should be chastised! VERY hard to see.

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Solid all around washer

Would Recommend

Very good washer. Handles bulky items and has plenty of features and most importantly cleans very well

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Quality Washer - Lowe's Delivery Does It Right

Would Recommend

This purchase was to replace a well-loved LG washer we've had for 11 years. Great product! Very quiet. It has a few improved features, such as a thinner, more compact door that does not extend out as far, and digital controls. The Lowe's purchase process was outstanding in every way, from online ordering, to delivery communication, to professional delivery/installation technicians. We ordered it at 12:30 pm and it was delivered and installed by 11:30am the following day. Amazing.

March 6, 2026
Verified Purchaser
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Does a good job cleaning clothes.

Would Recommend

The first washer delivered was damaged. Made a very loud hammering noise. Lowes customer service promptly arranged a replacement which was delivered the next day. Otherwise we are happy with the replacement and the many cycles that it offers.

March 5, 2026
Verified Purchaser
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