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TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White )

Ratings & Reviews for LG TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White )

4.5
4299
Review
 4.5 out of 5
4306 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The appliance is generally viewed as high-quality, efficient, and feature-rich, with customers highlighting its quiet operation, large capacity, and ability to thoroughly clean clothes using minimal water and detergent. Many praise the wide range of wash cycles and customization options, as well as the convenience of smart home integration and notifications. However, some customers have reported issues with leaks, loud noises, and problems with the door latch and control panel. There are also concerns about the reliability and customer service. Prospective customers should carefully consider these factors.

Customer review summary generated by AI, including incentivized reviews.
4306 Customer Reviews

Quiet and efficient

Would Recommend

Very quiet and efficient

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They got it right

Would Recommend

Great everything we wanted.

May 4, 2026
Verified Purchaser
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Turbowash cannot be Disabled

Would Not Recommend

I wish I would've known before I bought this thing, but unfortunately you cannot turn off the "turbowash" function on a normal cycle. So in other words, there is no way to run just a normal cycle. You can turn off turbowash for delicates or bedding, but not normal. So I guess I have to run it twice if I just want a normal cycle? I reached out to Lowes and LG to try to get help with this, and of course they just said to contact the other one. Do not buy- this thing is junk.

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Response from LG Digital Customer Care

Hi, Meel. Thank you for reaching out, and we understand the importance of having your LG Washer (WM4000HBA) model with the exact cycle options you pr...

LG Digital Customer CareMay 8, 2026

LG

Cannot Disable Turbowash- Do Not Buy

I am so disappointed by this washer. Please be aware before you buy: You cannot disable the "turbowash" button on the normal cycle, so your only options are either turbowash, delicate, or bedding/towels. No such thing as just a normal cycle- it won't allow it. I wish I could return this washer. And btw, the door latch is made of plastic and will break soon- I guarantee it. Why don't they make things to last anymore?

May 3, 2026

From lg.com

Useful features, quiet operation

Would Recommend

Good capacity, quiet running, lots of useful load settings

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Delivery set was AAA+

Would Recommend

The delivery and install was absolutely fantastic. Went above and beyond expectations. Washer and dryer work excellent.

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Bad rubber around door

Poor quality Is good machine but the rubber around door Is poor quality I replaced already Even 2 one is getting bad And machine start leaking water I don’t recommend it

May 1, 2026

From lg.com

It was delivered promptly and set up

Would Recommend

I’ve only used it this week, seems to be doing good.

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Drawers are ugly and ruined my laundry room

[This review was collected as part of a promotion.] These are not as quiet as my previous 14-year-old Whirlpools. The thing that bugs me the most is the black strip on the drawers, which makes them look ajar even when completely closed. In addition, from the side, which is the view I have as I enter my laundry room, you can see the metal brackets that attach the drawers to the dryer. The washer and dryer were on display at a big box, but the drawers were not, and they are poorly designed. I wou...

May 1, 2026

From lg.com

Response from LG

Hello. Thanks for sharing your experience with your LG Washer and Dryer with Storage Drawers. We appreciate the details about the noise level compared...

LGMay 4, 2026

Easy to order, arrived 2 days later. I installed.

Would Recommend

Works great. Used the old platform on the new washer.

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delevery

the delivery driver had great communication for directions and we got delivery prompt and they hooked up my washer even when they did not have order to and we got the delivery and setup and did it without complaints. great delivery driver and assistant.

April 29, 2026
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