
Ratings & Reviews for LG TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The appliance is generally viewed as high-quality, efficient, and feature-rich, with customers highlighting its quiet operation, large capacity, and ability to thoroughly clean clothes using minimal water and detergent. Many praise the wide range of wash cycles and customization options, as well as the convenience of smart home integration and notifications. However, some customers have reported issues with leaks, loud noises, and problems with the door latch and control panel. There are also concerns about the reliability and customer service. Prospective customers should carefully consider these factors.
Customer review summary generated by AI, including incentivized reviews.Gets the job done!
Would RecommendIt’s very powerful my clothes have never been cleaner!
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Black Steel ) Verified Purchaser
Unobliging!!!
Would Not RecommendTo Lowe's Customer Care, I am writing to request a refund or store credit for a duplicate $79.00 delivery fee caused by misleading product descriptions and technical issues with your "Add to Existing Order" feature. I placed a second order only because the website description for Universal laundry pedestal incorrectly implied a set of two. When I attempted to add the missing item to my existing delivery to avoid extra costs, the system charged me a second full delivery fee anyway. Furthermor...
Works great but lettering needs work!
Attractive, great wash and SPIN ONLY cycle really get s the moisture out. The marketing person who OK'd using gray lettering on a charcoal gray background should be chastised! VERY hard to see.
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Black Steel ) Verified Purchaser
Solid all around washer
Would RecommendVery good washer. Handles bulky items and has plenty of features and most importantly cleans very well
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Black Steel ) Verified Purchaser
Quality Washer - Lowe's Delivery Does It Right
Would RecommendThis purchase was to replace a well-loved LG washer we've had for 11 years. Great product! Very quiet. It has a few improved features, such as a thinner, more compact door that does not extend out as far, and digital controls. The Lowe's purchase process was outstanding in every way, from online ordering, to delivery communication, to professional delivery/installation technicians. We ordered it at 12:30 pm and it was delivered and installed by 11:30am the following day. Amazing.
Verified Purchaser
Does a good job cleaning clothes.
Would RecommendThe first washer delivered was damaged. Made a very loud hammering noise. Lowes customer service promptly arranged a replacement which was delivered the next day. Otherwise we are happy with the replacement and the many cycles that it offers.
Verified Purchaser
Gets the Job done
Would RecommendSo far we really like our new washer. It was priced better than so many others. It's not super fancy, but does have some extra features that we probably won't even end up using. It is extremely quiet. Our last washer was super loud. Hoping that it lasts a long time. I don't regret buying it.
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Black Steel ) Verified Purchaser
Stackable
I went to local Lowe's and showed the sales clerk exactly what I needed. In showroom was a stackable washer and dryer. I told him I didn't have much room and he gave me the measurements. A stackable washer and dryer. I put on my Lowe's card and when delivered the delivery guys said they could not stack cause I did not have the kit!:Well why didn't anyone tell me!! I had to go to Lowe's and purchased. I explained tile sales clerk that I had spoken to when I purchased w/d. He said all I had to ...
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Black Steel )
Hi, Stella. Thank you for reaching out, and we understand the importance of having your new LG Washer (WM4000HBA) model set up exactly the way you pl...

The washer is noisy!
Would Not RecommendThe washing machine is LOUD. Our Whirlpool was so quiet and this new LG is really loud, you can hear the water swishing and it's loud when the washer fills with water.
From TurboWash 360 High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Black Steel ) Verified Purchaser
Hi, there. Thank you for reaching out, and we understand the importance of having your LG Washer (WM4000HBA) model operate with the level of quiet pe...

Handles dog blankets, which tells you everything
Would RecommendWe recently bought the TurboWash 360 High Efficiency Stackable 4.5-cu ft Front-Load Washer with Steam Cycle (white) and it has been a very solid upgrade for our house. We have multiple dogs, which means we are always washing something, especially their blankets. This washer has handled the dog blanket test with no problem, and that’s usually the real measure of whether a machine can actually clean. The controls are easy to figure out, and the high-efficiency settings don’t seem to sacrifice cl...
Verified Purchaser
Excellent
Would RecommendSkeptical of these modern washers and their failure rates, but this one has been superb so far. No issues after 4 months. Quiet washer that gets clothes very clean. As with any washer, get an extended warranty. You do that on your car and house, right? Download the LG app.
LG is a Great Brand and good Washer.
Would RecommendOur 14 year old LG which is used frequently at our house had the bearings going out so I needed a new washer. This one I ordered is very similar to the LG we had before and hopes it lasts as long. Washer works perfectly but the Universal Pedestal with drawer did not fit my washer perfectly although it is suppose to! The pull out drawer when fully closed leaves am little over an inch gap> Don't know why I saw other type of LG washers fit their pedestals perfectly, maybe they were LG brand?
Verified Purchaser
Hi, LaTonja. Thank you for sharing what happened with your LG Washer (WM4000HWA) model's order and the duplicate delivery fee. We understand the ...