Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the dryer for exceptional drying performance, with large loads completing in about 40 minutes or less, and the AI-driven feature automatically adjusting settings for optimal results. The quiet operation and sleek matte black finish earn consistent compliments. The standout two-way door—opening sideways and tilting downward like a chute—is celebrated for seamless laundry transfer and preventing clothes from falling. A small number report occasional damp or wrinkled clothes and rare rattling noises, while a few mention door installation challenges. Overall, most customers consider it a substantial upgrade delivering reliable, efficient performance.
Customer review summary generated by AI, including incentivized reviews.Noisy, especially the dryer.
Would Not RecommendBoth washer and dryer were rattling.
It works
Would RecommendIt dries my clothes.
Verified Purchaser
Odd smell that's in the clothes after drying.
Cannot figure out the smell coming from the dryer.
Hi, Mus. Thank you for reaching out about your LG Dryer (DLE8400BE) model. We understand the importance of having a dryer that smells fresh and opera...
Great size, it was bigger inside and fit the space
I like the results and the size, but I don’t like that there is no immediate time dry to select
Great service
Would RecommendGreat
Verified Purchaser
Amazing Dryer
Would RecommendI love this. I think it's great that you can pull the door down or swing it open. Depending on if you're loading or unloading.
Verified Purchaser
Not sure about it
The dust bin is faulty -- things get stuck in it and it doesn't pull the dust out very well. The clothes seem extra wrinkled compared to other dryers i've owned.
From lg.com
Hello, Sam. Thank you for sharing your experience with your LG Dryer. The way you described the dust bin not clearing properly and your clothes coming...
Very big and nice dryer
Would RecommendIt has only been a week, but so far, so good. 🤞🏼Clothes actually feel softer. Still getting used to all the touch options, and not a fan of the fingerprints all over the face of it all the time, but as long as it dries, I can deal with those.
Not drying
I love the dryer but after 2 weeks it stopped heating. GAS error. It works intermittently now. LG has sent one tech out but problem still not fixed and the guy left screws out. Still waiting for response on another service reques.
From lg.com
Hi, Derek. Thank you for sharing your experience with your LG Dryer. The way you described the intermittent heating, the GAS error appearing after onl...
Hi, Rafe. Thank you for reaching out about your LG Dryer (DLE8400WE) model. We understand the importance of having your washer and dryer operate smoo...