Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the dryer for exceptional drying performance, with large loads completing in about 40 minutes or less, and the AI-driven feature automatically adjusting settings for optimal results. The quiet operation and sleek matte black finish earn consistent compliments. The standout two-way door—opening sideways and tilting downward like a chute—is celebrated for seamless laundry transfer and preventing clothes from falling. A small number report occasional damp or wrinkled clothes and rare rattling noises, while a few mention door installation challenges. Overall, most customers consider it a substantial upgrade delivering reliable, efficient performance.
Customer review summary generated by AI, including incentivized reviews.The delivery crew that brought these in were outstanding. They knew what they were doing and were very professional. We had bad experiences with other companies saying they couldn't do the delivery for a multitude of reasons, but the lowes delivery guys made it happen.
Verified Purchaser
DISAPPOINTED
while it functions For the most part I have two major issues. The folding lint filter is designed flawed for the frame where the filter folds has broken twice in a little over a year with normal use just from opening and closing the filter to clean it. My other complaint is that for me the black control panel is very difficult to read and so easily fingertip printed. I would sacrifice some bells and whistles for knobs as controls. Lg has replaced the filter twice but now that my unit is over yea...
From lg.com
Plays a song when done, kind of catchy!
Would RecommendWorking as it should
Verified Purchaser
buy somewhere else
Would RecommendDryer ok, delivery horrible
From 7.3-cu ft Vented Electric Dryer ( Alpine White ) Verified Purchaser
Hi, there. Thank you for sharing your experience with your LG Dryer (DLE8400WE) model. We understand the importance of having both a dependable dryer...

Buy the Protection Plan
Would Not Recommend2 years old and has broken 3 times.
Check Function
Would Not RecommendThe controls are centered at the top and not lower to the side like my Samsung. I have to move the laundry basket to turn it on.
Works nice!
Would RecommendProduct is good so far. But the initial set up an operation didn’t work.
Good price, high quality, large capacity recommend
Would Recommendlarge capacity
Love it
Would RecommendThe dry its awesome and my wife loves it for the large size and modern features
I would not recommend if you have any vision issue
Although I feel the dryer has some improvements over the LG we bought 5 years ago of like-for-like size, LG has gone too far with reliance on a smart phone and downloading routines to get the settings one has had hard wired into dryers for the 50 years I’ve been using one; e.g., delicates and any number of other previously standard hard wired settings. They have an AI setting which is marketing nonsense (just your standard sensor). I like the upgraded lint trap, though it seems delicate and like...
Hi, Larkus. Thank you for sharing your experience with the LG Dryer (DLE8400WE) model. We understand the importance of having controls that are easy ...

Leaky lint
Would Not RecommendPurchased this dryer with it's companion washer. Ordered online without a physical inspection, BIG mistake! Did not realize that the top of this dryer has a slanted top, totally useless in sorting and folding laundry, HUGE drawback in my family! With that said, the lint trap looks like something that you would catch fish in, I have never seen such a convoluted contraption to catch lint, you need to open it up to clean out the lint then close this trap up to reinsert. The trap leaks so much lint ...
Hi, Cher. Thank you for sharing your detailed experience with the LG Dryer (DLE8400WE) model and its companion washer. We understand the importance o...
style vents can trap lint more easily and reduce proper ventilation. For more guidance, visit https://www.lg.com/us/support/product/lg-DLE8400WE.AEWEEUS. We’d be glad to review your experience in more detail and explore the best next steps for your daughter’s unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist further. ^Juvy />
Great evidence for why AI is useless.
Probably the greatest reason to avoid AI. Unlike non-AI, non-WiFi dryers you can't modify the default settings; you have to log in to the app and download a custom setting - and you only get one. The AI setting seems to know only 1 temperature setting - incinerate. Previous dryer was a non-intelligent LG - which worked great - I could pick a setting and modify it. Hopefully somebody at LG sees this and releases a S/W update that allows modification to the default settings. Otherwise this 2 m...
From lg.com
Hi there, thank you for sharing your experience with your LG DLE8400WE dryer. The ability to tailor drying cycles is important, and this model gives ...

Hi. Thank you for sharing your experience with your LG dryer. The way you described the folding lint filter breaking multiple times and the difficulty...