Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the dryer for exceptional drying performance, with large loads completing in about 40 minutes or less, and the AI-driven feature automatically adjusting settings for optimal results. The quiet operation and sleek matte black finish earn consistent compliments. The standout two-way door—opening sideways and tilting downward like a chute—is celebrated for seamless laundry transfer and preventing clothes from falling. A small number report occasional damp or wrinkled clothes and rare rattling noises, while a few mention door installation challenges. Overall, most customers consider it a substantial upgrade delivering reliable, efficient performance.
Customer review summary generated by AI, including incentivized reviews.Great product
Would RecommendI love that it’s quiet!
Verified Purchaser
Great
Great
Verified Purchaser
They did a great job at delivery and set up
Would RecommendRuns quiet works very well.Does great work
Verified Purchaser
Bi and fast
Would RecommendPerfect dryer, very fast drying and can fit a large load
Verified Purchaser
Great dryer and looks good
Would RecommendI like its sleek design. The dryer holds a lot and drys large loads and bedding well.
Verified Purchaser
Door is infuriating / Design FAIL
Would Not RecommendOn what planet does LG think everyone uses a laundry basket to take clothes out of the dryer!? The "hamper door" is infuriating. I need a dryer door that opens FLAT. Even if you see it open flat in the store know that when you get it home it won't!
Review
Would RecommendIt’s amazing!
Verified Purchaser
Love it!
Would RecommendLove this slim sleek look, washes amazing!
Verified Purchaser
Dryer
Would RecommendGreat product! Features are amazing!
Verified Purchaser

Hi, there. Thank you for reaching out. We understand the importance of having your LG Dryer (DLE8400WE) model work the way you expect in your laundry...
style) and horizontally (side-swing). If your door is currently only opening in the hamper position, it may be due to how the handle is being engaged.
To open the door horizontally so it swings out fully to the side: (1) Locate the handle grip on the side of the door (usually near the top right).
(2) Ensure you are pressing the release button or pulling from the side rather than the top center.
(3) The side-swing function allows the door to open 90 degrees or more, providing clear access to the drum without the "hamper" obstruction. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-use-the-twoway-door--20153085831139. We’d be glad to take a closer look at this with you. Please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy />