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4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

4.2
385
Review
 4.2 out of 5
385 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The appliance is generally well-received, with customers praising its cleaning performance, energy efficiency, and quiet operation. Key features like load-sensing technology, specialized cycles, and large capacity are appreciated. However, some users reported issues such as leaks, excessive noise, and early component failures. While most customers are satisfied, a few indicate they would not purchase the brand again due to these quality concerns.

Customer review summary generated by AI, including incentivized reviews.
385 Customer Reviews

LG OLED77CXAUA

Would Recommend

[This review was collected as part of a promotion.] RV totally super big, Awsome picture, hook up was another story, no owners manual or any hook up wiring schematics. Be sure abs mark your wires but o ce hooked up great picture the co troller is super freaking cool It has a pointer on it.

December 14, 2020

From lg.com

Would Not Recommend

[This review was collected as part of a promotion.] This is my second washing machine since 2013. Despite cleaning the washing machine weekly, there is greasy brown mold in the door area of the washing machine. Im very disappointed, as it was an investment. Will be going for a European brand...

December 11, 2020

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaJanuary 8, 2021

Awesome Washer!!

Would Recommend

[This review was collected as part of a promotion.] Had the washer for 5 years no mechanical issues, LG washer living up to it’s brand name.

December 11, 2020

From lg.com

Great washer!

Would Recommend

[This review was collected as part of a promotion.] This washer has been a workhorse! I have washed everything from antique lace to throw rugs and king size blankets. There was a leak in a hose after 5 years of use as the only issue

December 11, 2020

From lg.com

I love my front load washer, my clothes are alway.

[This review was collected as part of a promotion.] My husband and I bought the set about several years ago and we love washing our king size comforter in the washer and clothes never get ruined. ❤️

December 7, 2020

From lg.com

Great features, Great washer, limited technology.

Would Recommend

[This review was collected as part of a promotion.] We purchased this washer and the matching dryer in 2016. The large capacity is awesome and allows us to wash a king comforter at home without any issues. The wash automatically senses the load size and adjust the water and length of wash time. We wash most of our items on permanent press which takes about 38 minutes. The bright white cycle does take a little bit longer but we are washing approximately one weeks worth of white clothes (for two p...

December 6, 2020

From lg.com

Would never buy again

Would Not Recommend

[This review was collected as part of a promotion.] According to repairman, except for the pump which commonly needs to be replaced and a problem spinning towels and like items, it is a good machine. The front panel cracked and is no longer made by LG. This machine is the worst washing machine I have ever owned in my life, except for the wringer washer I had 45 years ago.

December 6, 2020

From lg.com

Response from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is es...

LGE Social MediaDecember 6, 2020

Worst washer and dryer set ever!

Would Not Recommend

I am now stuck with this washer dryer set that I have had for four years now. The first year everything worked fine.. now it's a nightmare. The washer overflows into the soap compartments everytime I wash, so that I am forced to remove it from there and on the inside of the drum after every cycle. The dryer that came with it has a lint trap that doesnt fit properly, therefore my clothes and blankets catch themselves on it and twist up until they are ruined. The dryer also notifies me every week ...

July 12, 2020

From lg.com

Response from LGE Social Media

This is not the quality we would expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Custome...

LGE Social MediaJuly 13, 2020

Love the features

Would Recommend

[This review was collected as part of a promotion.] This is our second LG front load washer. We would still have the first one, but when we sold our house the buyer asked if they could have them. We love the features of this washer and it does an a awesome job with our laundry.

December 17, 2019

From lg.com

Worst Washing Machine I’ve ever owned!

Would Not Recommend

[This review was collected as part of a promotion.] I’d give this machine a negative number if I could. I’ve had it two years, and it no longer drains. I have done the easy troubleshooting to no avail. I need to take the front panel off in order to do more troubleshooting, but I can’t figure out how to do it. There’s nothing on You Tube for this machine, and when I talked to the LG customer service, they were unable to help me, I will never buy another LG product, and I will never own another fr...

December 4, 2019

From lg.com

Response from Customer Service

That's not good! We're sorry to see that you've run into these issues with your washing machine. We'll need to gather some additional details from you...

Customer ServiceDecember 4, 2019

Leaks suds from bottom

Would Not Recommend

How can a product be designed to dump suds/soapy water on the floor? This is like having a baby in the home that is not yet potty trained.

October 29, 2019

From lg.com

Response from Customer Service

We are sorry to see you are experiencing an issue with leaking from your washing machine. You can troubleshoot this issue using the following help art...

Customer ServiceOctober 29, 2019

Where has this been all of my life?

Would Recommend

[This review was collected as part of a promotion.] Our (traditional) washing machine was a work horse. I swear that there was nothing that could bring it down... and then, and almost 19 years of reliable service, the core rotted out. Oh, no! We spent a lot of time researching possible replacements, and were sure that nothing would come close... we were, surprisingly wrong. Why didn't we buy this washer sooner? I appreciate good machinery, but, OMG, this washer is AWESOME. I can do 2- 2-1/2 load...

October 25, 2019

From lg.com

Would Recommend

I would like to stack these 2 units washer an dryer in a closet up stairs, can you stack them?

August 23, 2019

From lg.com

Lettering smears

Would Not Recommend

[This review was collected as part of a promotion.] I have had this machine for a couple years and the lettering smeared off within the first six months.

June 26, 2019

From lg.com

Response from Customer Service

That's not good! We're sorry to see that you've run into these issues with your washing machine lettering. We'll need to gather some additional detail...

Customer ServiceJune 26, 2019

Best Washer I've ever owned!

Would Recommend

[This review was collected as part of a promotion.] I've had this washer for over 2yrs now and I adore it. It's easy to maintain, it does an excellent job cleaning our laundry, and it's little end cycle chime is adorable. Using it in conjunction with the SmartThinq app just makes it even better, as I love getting notifications when my laundry is done, or being able to check to see how much longer until a cycle it done. I clean out the lint trap every couple months, and run the tub clean cycle as...

May 31, 2019

From lg.com

I love it

Would Recommend

[This review was collected as part of a promotion.] I bought our washing machine last. I love the LG washing machine, it has all different features that I really like. The only thing that has quit working on it is the music that it played when you turned it on. Everything else works great, I wouldn't trade it for a different washing machine.

May 26, 2019

From lg.com

Control Board and Drain Pump issuewithin 2.5 Years

Would Not Recommend

[This review was collected as part of a promotion.] I bought this unit less than 2.5 years and the machine died; not working, when diagnosed, came to know about these issues which I never thought with the quality/review I followed before I make decision to buy the same: Issues: Upper unit needs a new control board and Lower unit needs a new drain pump

April 5, 2019

From lg.com

Response from Customer Service

We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Fac...

Customer ServiceApril 5, 2019

Absolutely horrible

Would Not Recommend

Bought this in September, used for less than 2 weeks and it completely flooded our laundry room. LG sent someone out to repair the washer and he did not find any problems. Told us to run as normal and don't baby it, so we did. Well it has now flooded about 10 times. LG has sent a repair man 3 times, still with no fix and no ideas as to why this is happening. We have to replace our flooring in the laundry room, kitchen, dining room, and living room now because of this. And it is costing us pretty...

March 22, 2019

From lg.com

Response from Social Media

Hi, I hate to hear you have experienced this issue with your washer! This is definitely not what we expect of our products or customer service. If the...

Social MediaMarch 25, 2019

Bad quality of ink.

Would Not Recommend

[This review was collected as part of a promotion.] I'm giving this product a three because I do like the options and the ease of use. However, the letters literally smeared away on touch from around the selection dial. Read this might be from 1) harsh chemicals to clean ... never 2) spilled laundry detergent..seriously, this is a washing machine!!!! I called them and ask to help to fix it. They recommended to bye a new front panel for something about $120 or more :( I think they used a bad qua...

March 17, 2019

From lg.com

Great Washer

Would Recommend

[This review was collected as part of a promotion.] This is a great washer, just as advertised. Still haven't used all the features.

January 7, 2019

From lg.com