
Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The appliance is generally well-received, with customers praising its cleaning performance, energy efficiency, and quiet operation. Key features like load-sensing technology, specialized cycles, and large capacity are appreciated. However, some users reported issues such as leaks, excessive noise, and early component failures. While most customers are satisfied, a few indicate they would not purchase the brand again due to these quality concerns.
Customer review summary generated by AI, including incentivized reviews.RELIABLE!!!
Great customer service vert professional and fast thx Mr. KENNY!!!
From lg.com
Great Machine
i bought my machine 8 years ago and very happy. Motor just went and the service was superb and still under the LG warranty.
From lg.com
Disappointed
[This review was collected as part of a promotion.] I've had the washer for years now. Not long after purchase the door seals started to mold/mildew no matter how much I tried to dry it after washing. Also it leaks every once in awhile, still don't know why. Alot of money spent with LG products and have never been disappointed about a purchase from them until now
From lg.com
Great Customer service
easy to get help shipping for in warranty parts...
From lg.com
Hi! Thanks for the feedback, we're always more than happy to help! Be sure to let us know if you ever have any other questions or concerns. ^Ian
Like LG appliances
[This review was collected as part of a promotion.] This has been a good washer, good features for the price , so far so good!
From lg.com
Great washer but leaks
This washer works great but has started leaking so I am in the market for a new LG washer
From lg.com
Washing machine broke
It has been a week and our washing machine has not been mixed…. We have no ETA for a part, they have 1 of the 2 parts and still they don’t come and change it .
From lg.com
Thank you for communicating with us about your experience with your LG washer. It would be our pleasure to assist you and check the status of your cas...
Customer wash machine is running normal again at normal full strength with no issues happened since April 2020 to install Jan. 2023
From lg.com
Works very well
[This review was collected as part of a promotion.] I am very happy with this purchase. It is way better then all my prior ones. Thank you LG
From lg.com
Fast and smooth
[This review was collected as part of a promotion.] Don't regret making this purchase. It is quiet, fast and smooth. Does not shake like my last machine.
From lg.com
Great so far!
Love this top-load washer! Replaced my LG front load that had an odor I couldn't get rid of no matter what I did or how often I cleaned the rubber gasket! This is a huge improvement! Very large capacity. Multiple settings, and wifi helps keep track of those, as well of when laundry is done! The only thing I didn't account for is how deep the tub is! I'm only 5' tall, and can't reach the things in the bottom after the load is finished :( I have brought a large pair of rubber BBQ tongs out to lau...
From lg.com
so far has stood up for 14 yrs
The best washer I've had in a life time. Although finally needs a pump this washer Never fails a big family use
From lg.com
Mold issue
The washer seems to work fine. The problem is the rubber around the door. It collects water which molds. I have to dry it every time I wash clothes and leave the door open so it completely dries out. There was a buildup of mold in it and I used everything I found on the internet to try to get rid of it. There is still a black stain on the bottom section.
From lg.com
Thank you for taking the time to communicate with LG about your experience with your LG washer. We appreciate your feedback which helps us keep fresh ...
Great Service
[This review was collected as part of a promotion.] The serviceman that provided our service was excellent.
From lg.com
Washer repair
[This review was collected as part of a promotion.] Had my washer motor and sensors replaced (within warranty). Techs were very professional and efficient
From lg.com
First time this happens to my Family and I...
...unbelievable!!! We need to pay for the repair if the sensor that supposes to indicate malfunctions and the price of the repair of a sensor, no even some core part of the equipment is almost the price of the new washer... I felt tricked...
From lg.com
Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fr...
Best Washer for Heavy Duty Cleaning
[This review was collected as part of a promotion.] My LG washing machine has been moved twice and still kept going just fine. This is a great for a big load of towels, rugs or a small delicate load. Always the same great performance. Only one service call was necessary and LG backed up their pledge for a ten-year warranty on the main drive motor. The LG repairmen that helped replace the motor came quickly and diagnosed the problem right away. I was back to washing clothes in a matter of days....
From lg.com
Could be better
[This review was collected as part of a promotion.] This washer washes well but there is no way to soak that I can find. Water collects in the rubber seal as with all front loaders and stinks. The light casts a yellow color that makes clothes look dirty and doesn't stay on long enough
From lg.com
Evaluation yet washer
I bought 6 years ago and it performs well so far except some problems with spinning
From lg.com
Performs Well. Nice Features
[This review was collected as part of a promotion.] Purchased in 2015 along with a side by side gas dryer. Both units have performed to expectations until recently. The motor died in the washing machine. I ran the nifty self diagnostics from the LG app which helped me decide what to do. Since the drive motor was under the 10 year LG warranty, their service technician came out and replaced it for free plus the cost of labor. The technician was very knowledgeable, very helpful, and very profession...
From lg.com
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [v...