
Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The appliance is generally well-received, with customers praising its cleaning performance, energy efficiency, and quiet operation. Key features like load-sensing technology, specialized cycles, and large capacity are appreciated. However, some users reported issues such as leaks, excessive noise, and early component failures. While most customers are satisfied, a few indicate they would not purchase the brand again due to these quality concerns.
Customer review summary generated by AI, including incentivized reviews.Worst machine ever
Would Not RecommendThis machine is terrible. I have tried every setting possible and none have washed or dried my loads successfully. Wash and dry is the worst thing ever created. 6 hours to wash 4 pairs of pants that came out extremely wrinkled and at least 2 sizes too small!! This unit was in my home when I moved in and would go in the dumpster if I had a choice. I'm in my 30s and washed my clothes for at least 20 years and feel like a stupid bachelor idiot that can't wash his laundry because of this horrible ho...
From lg.com
Easy to use
I bought this to replace an older model. Ease of use is going great no issues in using.
From lg.com
LG 4.5 CU. FT. ULTRA LARGE CAPACITY TURBOWASH WASH
[This review was collected as part of a promotion.] Our LG 4.5 CU. FT. ULTRA LARGE CAPACITY TURBOWASH WASHER worked very well for 6.5 years. We were very disappointed to find out it required repairs where the repair cost was almost as much as a new washer after relatively light to medium use by primarily 2 people.
From lg.com
We hate to hear this and thank you for your feedback.^Sandy
Great LG Front Loader Washer
[This review was collected as part of a promotion.] We bought our LG front loader washer 7yrs ago and we love it! It has a lot of features on it, some that I never use! Had to have our first service call on it recently and the LG customer service folks and the repair man who came were great! Very happy with our purchase!
From lg.com
Good warranty service!
Would RecommendI have had my washer for quite some time now. Love how you have the ability to buy warranty packages within 7 years of purchase. Always loved front load washer. Maybe cause I grew up with them. Always thought it cleaned better if you can maintain it regularly. Overall love my washer and dryer.
From lg.com
Not good
Would Not RecommendAlways stinks, even when let door open always. Seal area gets super gross. Fabric softener dispenses as soon as you add it or always full of water. No way to do just a normal load because you can't turn off turbo on cotton wash. Only lasted 4 years before the motor quit and getting repairs under warranty is next to impossible in my town. Will never buy another Lg.
From lg.com
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Great Washer
Would Recommend[This review was collected as part of a promotion.] Purchased the washer 4 weeks ago cleans great and faster than our old LG washer. The only thing I still haven't been able to get to work is setting up the phone app. I have to let you know I haven't had the time to contact customer service. But I would tell everyone to purchase this washer even without the app working its awesome.
From lg.com
Great Washer
Would Recommend[This review was collected as part of a promotion.] This is the second LG front loading washer I have bought. I love the convenience and the one touch easy panel. The washer knows what to do every time.
From lg.com
Great job repairing washing machine
Would Recommend[This review was collected as part of a promotion.] Tech was good,he finished the job and cleaned work area .Our washer runs like new.
From lg.com
great washer
Would Recommend[This review was collected as part of a promotion.] Large washer, capable of handling any load I throw at it
From lg.com
Great Quality
Would Recommend[This review was collected as part of a promotion.] Previous washer dryer lasted 13 years and was still working. Wanted WiFi access to monitor devices.
From lg.com
Poor
Would Not RecommendNow 6 years old had many repairs, now computer board failed burning smell through out the house. Next one will not be LG.
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
great washer
never had a front load but this one is best it has sanitizer and clothes are spotless
From lg.com
[This review was collected as part of a promotion.] After 2 years of use and good care of the washer, the drain pump is not working. Total disappointment from this washer and the "warranty" that it has.
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
Great features!
Would Recommend[This review was collected as part of a promotion.] Use for a long time and only had a problem after 5 years. (drain pump)
From lg.com
Solid machine
Would Recommend[This review was collected as part of a promotion.] Great washer. Just don’t put detergent bottle on top or it will make rust spots in the paint.
From lg.com
Poor durability
Would Not RecommendPurchased in 2017, needed to replace in 2021 due to bearing on rotor. In spin cycle sounded like an airplane was taking off in our laundry room. Cost of repair poor too great to justify.
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
only lasted 4 1/2 years
Would Not Recommend[This review was collected as part of a promotion.] Its Great as long as you plan on buying another in 4 Years.
From lg.com
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that dr...
Great features, but front loading washes have room
Would Not Recommend[This review was collected as part of a promotion.] We moved in with the unit already installed. After a month, we had an issue with leaky values that went unnoticed, which caused a bit of water damage. The issue was easily fixed via warranty. Great high tech and energy efficient features. However, even after deep cleaning, it seems impossible to mitigate the smell. This applies generally to front loading washers, but for now I have no other complaints with this model.
From lg.com
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...
Awesome washer!!!
Would Recommend[This review was collected as part of a promotion.] I bought this washer about 5 years ago and I absolutely love it!!!!!!!
From lg.com
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...