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4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

4.2
385
Review
 4.2 out of 5
385 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The appliance is generally well-received, with customers praising its cleaning performance, energy efficiency, and quiet operation. Key features like load-sensing technology, specialized cycles, and large capacity are appreciated. However, some users reported issues such as leaks, excessive noise, and early component failures. While most customers are satisfied, a few indicate they would not purchase the brand again due to these quality concerns.

Customer review summary generated by AI, including incentivized reviews.
385 Customer Reviews

Perfect

Would Recommend

[This review was collected as part of a promotion.] This machine is perfect everyone love it in the house it doesn’t shake it doesn’t make noise you can put your close to wash and just sit watch tv and just get a reminder in the app that your clothes is ready to take out and the best part is inthe app you have more choices to choose of what type of clothes you want to wash choose it and just download it. Is that simple, i am in love with my new washing machine

December 15, 2018

From lg.com

Would Recommend

We love this machine and haven't even tried all the features yet. I like that it seems to "think for it self" and will time the wash according to the load.

December 11, 2018

From lg.com

Great washer love the wireless features

Would Recommend

[This review was collected as part of a promotion.] I bought this 2 weeks ago it's a great washer cleans great has wireless features I can control and monitor from my cell phone only problem is it leaks water from the fabric softener dispenser but there service department is working on fixing it but these things happen it was a scratch and dent so some time these things happen

October 2, 2018

From lg.com

HIgh Tech Dryer!

Would Recommend

[This review was collected as part of a promotion.] The dryer is quick Bill has gone down The time it takes to dry is fast! The steam setting is great. I have nothing bad to say!

September 5, 2018

From lg.com

Quiet

Would Recommend

[This review was collected as part of a promotion.] I bought this a few weeks ago and I couldn’t be happier!

July 6, 2018

From lg.com

So Clean!

Would Recommend

[This review was collected as part of a promotion.] Wow, everything comes out so clean. And I love the large capacity,as I'm able to wash my queen size comforter.

June 2, 2018

From lg.com

Would Not Recommend

We have had this washer for 2 years. For the past year we have noticed it smells musty- we have cleaned out the filter several times. Today I pulled the rubber door seal forward and found lots of gunk and mold. I have wiped it in the past and we keep the door on the washer open to prevent this. Super hard to clean, I’m not sure what I am going to do now!!!

April 30, 2018

From lg.com

Very quiet and washes faster than I expected!

Would Recommend

[This review was collected as part of a promotion.] I have had my lg washer for about a month and am loving it. I have had front loaders in the past and my complaint was always the same. It seemed to take a load forever to wash! However, with this set I enjoy the fact that I can whip out the laundry. My only complaint is that the preset wash temp is warm and I prefer to wash my normal loads on cold and I still haven’t figured out a way to change the presetting and it’s a pain to change the temp...

April 21, 2018

From lg.com

Washer Hose with Bellow tears and leaks

Would Not Recommend

The washer Hose with Bellow tears and leaks is a common problem with this machine and other LG front loaders. This machine had started to leak soon after receiving this machine. Have had to replace this hose and from what I have read, this has been a long standing problem with LG front loader washing machines. You would think by now they would have found a better system. I wouldn't waste your time with LG and look else where for a washing machine.

April 13, 2018

From lg.com

Response from Customer Service

If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specia...

Customer ServiceApril 13, 2018

Wash and Wear

Would Not Recommend

I'm giving this product a three because I do like the options and the ease of use. However, it's sad that after only 2 years, the letters literally smeared away on touch from around the selection dial. Read this might be from 1) harsh chemicals to clean ... nope, 2) spilled laundry detergent..seriously, this is a washing machine!!!! I expected more from the LG Brand!

April 5, 2018

From lg.com

Decent performance

Would Not Recommend

[This review was collected as part of a promotion.] I owned a more basic version of an LG front loader, they both seem to clean the clothes the same way. It work great but the extra feature are unnecessary.

March 29, 2018

From lg.com

Great upgrade

Would Recommend

[This review was collected as part of a promotion.] Replaced an older LG washer with this one and it has so far exceeded my expectations.

March 27, 2018

From lg.com

I love this product

Would Recommend

[This review was collected as part of a promotion.] I am very happy with the functions, default modes, and ability to change pretty much any setting. The overall capacity it holds is great too.

March 22, 2018

From lg.com

Very, Very loud spin cycle

Would Not Recommend

The spin cycle is extremely loud. The tub has a lot of forward and aft movement, causing it to strike the washer and create a sound that resembles someone hitting a sledgehammer in my laundry room. It is balanced. There has to be something wrong internally. It is terrible. I can't run it with guests over or after the kids go to bed. Terrible.

March 13, 2018

From lg.com

Response from Customer Service

Hello jasonmac, that doesn't sound right. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGU...

Customer ServiceMarch 14, 2018

My first LG Washer

Would Recommend

[This review was collected as part of a promotion.] We have it, and we are happy, noice-less /quiet and efficient

March 11, 2018

From lg.com

Saving the planet 'one load at a time'

Would Recommend

[This review was collected as part of a promotion.] Ultra-high efficiency...very stingy on water and power consumption....extremely GREEN to conserve our resources

February 27, 2018

From lg.com

Great Washer

Would Recommend

[This review was collected as part of a promotion.] Great capacity, clothes smell really clean! Easy to use and operate.

February 15, 2018

From lg.com

Great Unit

Would Recommend

[This review was collected as part of a promotion.] It is a solid unit with a lot of great features. Easy to take care of.

February 9, 2018

From lg.com

Would Recommend

Bought i a couple of weeks ago and love it!.....yes!!

January 25, 2018

From lg.com

LOVE THIS SET

Would Recommend

[This review was collected as part of a promotion.] I literally researched for 3 months prior to purchasing this washer/dryer set. The steam function is amazing and it is hooked up directly to your water line. All of the features are wonderful. Laundry has never been this much fun!! I have owned the set for about 9 months now with not a single problem. Follow instructions on cleaning the washer and wiping the rubber seal to prevent mildew and buildup. Could not be happier!

January 9, 2018

From lg.com