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SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

3.9
395
Review
 3.9 out of 5
395 Reviews


73% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers convenient keyless entry through a programmable keypad, a reliable locking/unlocking mechanism, and an attractive, high-quality design. Users report easy installation and long-lasting battery life. However, some issues include difficulty seeing the keypad in low light and challenges with programming changes or accessing internal components. While a few users experienced mechanical failures over time, the product generally provides a good balance of convenience, security, and value for most homeowners with proper care.

Customer review summary generated by AI, including incentivized reviews.
395 Customer Reviews

stopped working after 2 and half years!

Would Not Recommend

I bought this quickset smart code 913 touchpad electronic deadbolt and I have loved it for the longest time. The battery life was great and it was very user-friendly. But about three days ago this thing has quit and it will not take a code or unlock it’s almost as if the electronic moving parts inside have stopped completely. I bought brand new Duracell batteries and replace them twice and three days apart. Nothing is working and I’m very disappointed.

March 15, 2022

From kwikset.com

Response from Customer Care

Hello Tonya427, Kwikset takes great pride in manufacturing quality products for our consumers, and we place tremendous value on our consumers' securi...

Customer CareMarch 15, 2022

Dont last no time.

Would Not Recommend

Bought the first one in 2018 and it made it around 2 years, we were fortunate that time and they actually stood behind the lifetime warranty and replaced it. That one lasted for a little over a year and stopped working. They would not replace it this time. So I guess we are just out

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Response from Kwikset

Hello Prevette,
Kwikset electronic locks come with a 1-year electronic warranty and a limited lifetime mechanical and finish warranty. Please re...

KwiksetMarch 15, 2022

kwikset

Battery Killer

Would Not Recommend

I'm not really sure how this thing murders batteries every month, especially since we rarely use the door and it's even more rare that we use the keypad function. I wouldn't waste the money on this if I could do it all over again.

February 26, 2022
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Response from Kwikset

Hello Disappointed Dad,
Here to help! A fresh set of batteries should last up to 6-12 months in the lock, depending on usage. Please follow thes...

KwiksetFebruary 28, 2022

kwikset

Beautiful Handle and electronic entry set

Would Recommend

This door handle fit perfectly. It looks fabulous. It brightens up my front door.

February 8, 2022
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Initial first impressions are great

Would Recommend

I purchased this to replace a failed electronic deadbolt from a competitor. Having used the two, I thought the alternative was slightly easier to install, though this wasn't too bad. But I do like features and aspects of this lock. The batteries are more conventional (AA vs 9v). The programming is simpler. There's no external "knob" to turn, it unlocks once you enter the code. Not only is this more convenient, but I find it also fits better inside the screen door than the old one I had. So, all ...

January 19, 2022
Verified Purchaser
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Installer BEWARE

Would Not Recommend

Bought this programmable deadbolt so that the family could enter through the front without a key. I've installed 3 other similar locks of a different brand so I was sure this would be a piece of cake. Boy was I wrong. The installation for this *should* have been simple, but I got to a spot where the instructions were vague, and the deadbolt was seeming to get stuck. I tried installing the specific parts about 12 different ways. I Googled, I YouTubed, I cursed (a lot). There are a LOT of other pe...

January 5, 2022
Verified Purchaser
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Response from Kwikset

Hello Ceegale,
We're sorry to hear about your trouble and are glad to know that the lock is in working order. As you mentioned, the manual d...

KwiksetJanuary 5, 2022

kwikset

High quality electronic lock

Would Recommend

Purchased 2 of these to replace schlage locks that stuck out too far for new storm doors to close. Installation was DIY easy (and easier then the Schlage locks) they work great and entry more hands free as automatic (you don’t have to turn a knob like the Schlage lock required). Will likely eventually replace other entry locks with this type. Order/ delivery was easy and fast.

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