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SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

3.8
266
Review
 3.8 out of 5
266 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the convenience of keyless entry and the ability to grant access via codes to family and guests, with many highlighting straightforward installation and elegant design. However, a substantial portion report severe battery drain lasting only weeks, mechanical failures where the deadbolt doesn't fully engage, and a keypad that doesn't illuminate in low light. While most appreciate the core concept, recurring reliability issues and the need for frequent troubleshooting undermine the product's promise of dependable convenience.

Customer review summary generated by AI, including incentivized reviews.
266 Customer Reviews

Excellent Electronic Lock !

Would Recommend

This lock was a breeze to replace a conventional deadbolt. Simple install and simple programming. You can have up to 16 different user codes. It doesn't "track" them, so I guess it would be good to have an extra code if someone needs to get in temporarily, then you could erase that code. The most awesome feature: the revolutionary Kwikset rekey ability! Now even this lock matches the other locks in our house without calling a locksmith. The other brand can't do that. ANSI 2 rated. Sturdy bui...

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Awesome, should have purchased this last year....

Would Recommend

Easy to install and easy to set up my Kwikset key from my existing front door. Instructions are easy to understand and follow. It's nice to be able to just punch a button and lock it when your hands are full and it's easy to unlock. It has many options for keypad codes and it's backlit in green. Highly recommended!

November 7, 2018
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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Would Recommend

[This review was collected as part of a promotion.] We purchased this deadbolt and are very happy that we did. It looks great and installation was straightforward. We love how easy it is to use the keypad to lock and unlock the door.

October 28, 2018

From kwikset.com

easy install

Would Recommend

very easy to install, no problems coding it either.

October 23, 2018
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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Refurbished Junk!

Would Not Recommend

Bought this very same deadbolt lock and set it up just like the directions stated, did not work. Took the lock back and got a second one, same thing. Junk! The door I was putting it on was a prefab door and I knew everything was lined up right, even watched video on YouTube how to install, don't waste your money on this garbage!

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Safety & Convenience

Would Recommend

We needed a secure lock for our outdoor building, very affordable & quick install. Very pleased with purchase!

September 24, 2018
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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Reliability Issues

Would Not Recommend

Mine just quit working about a week after being installed. I have one light that will light up, but nothing more. Possibly that I got a flowed model, I have been trying to phone customer technical service, but their wait times are one hour plus. Guess my next step will be to take the lock off, and return to a local Lowe's store.

September 20, 2018
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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Great product!

Would Recommend

I love Kwikset products. Lots of kids, no keys to keep track of. Installation took 15 minutes max.

September 11, 2018

From kwikset.com

Best lock ever!

Would Recommend

Great lock, working nicely. In fact I just ordered another. So much easier than fumbling with keys.

September 8, 2018
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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Didn't work... cable stow away causes problems

Would Not Recommend

This is my second keypad lock, but first Kwikset. It didn't work for me. I spent hours trying to get it to work. Key worked fine, but motor couldn't turn dead bolt. I think he cable gets caught up in the locking mechanism. I'd recommend a different brand. Trying to save money on this didn't work for me. My fault.

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Works Excellent!

Would Recommend

[This review was collected as part of a promotion.] Purchased the lock and installed it very easily! Good quality, I like the smart key lock cylinder so the key could match other locks on the property.

September 1, 2018

From kwikset.com

Great lock

Would Recommend

This is the 3rd combo deadbolt we’ve purchased for the same door. The other 2 stopped working. I enjoy the features of this combo lock, especially the multiple number keys instead of 2 numbers on 1 button. Easy to code.

August 26, 2018
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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Great for the money

Would Recommend

Had it for about a month and has worked perfectly.

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Great digital lock

Would Recommend

This digital lock is exactly what I was looking for, very easy to install and set up and works perfectly.

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Combination deadbolt

Would Recommend

[This review was collected as part of a promotion.] Great product Very easy to access and no fumbling for keys

July 6, 2018

From kwikset.com

Would Not Recommend

Might not be a bad product if it fits. The bolt has a two screw mounting plate, which is common, but doesn’t have provisions for you if you have the simple round hole in your door. You can order it from the factory apparently but no one stocks it. Also there is nothing on the package to alert you to this issue.

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Awesome purchase

Would Recommend

[This review was collected as part of a promotion.] Had this look for over two years also installed at my mothers house. Great features. reasonable price. FANTASTIC CUSTOMER SERVICE!

June 30, 2018

From kwikset.com

Easy to install

Would Recommend

[This review was collected as part of a promotion.] I was apprehensive about my ability to install this lock. I was pleasantly surprised on how easy it was. I watched the video and followed it during the installation. Never encountered any problems, installed like a dream.

June 16, 2018

From kwikset.com

Great when instructions are included

Would Recommend

[This review was collected as part of a promotion.] I bought this product thinking it was a great idea to have. It says real simple, but nothing is that easy. Not only did the box not come with instructions, but I had to YouTube everything to figure out how to program the lock. I couldn’t get it to work so I returned it. I decided to give it another shot. The 2nd one had all the instructions, so it was much easier to install. I still think the company needs to do something about online support. ...

June 9, 2018

From kwikset.com