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SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

3.8
266
Review
 3.8 out of 5
266 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the convenience of keyless entry and the ability to grant access via codes to family and guests, with many highlighting straightforward installation and elegant design. However, a substantial portion report severe battery drain lasting only weeks, mechanical failures where the deadbolt doesn't fully engage, and a keypad that doesn't illuminate in low light. While most appreciate the core concept, recurring reliability issues and the need for frequent troubleshooting undermine the product's promise of dependable convenience.

Customer review summary generated by AI, including incentivized reviews.
266 Customer Reviews

Convenient but short lifespan.

I purchased my first lock and it failed within warranty, company replaced with a new one. This one failed again and no warranty coverage if over a year. Average lifespan seems to be 1-1.5 years of use. Electronics warranty is one year, lifetime warranty is for finish and the manual lock for key that you do not use, so it is pretty much a useless warranty. Average in & out per day is 10-20 times for our home. Again the product is wonderful when it works but I am not a fan of the short lifespan a...

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awesome lock

Would Recommend

just got our new lock installed. so incredibly easy to install and to set up. everyone now has their own codes. took less that a minute to set them all up. now thinking of doing this to all doors. love it!!!!

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Would Recommend

I bought this product from a box store and found it had been opened and things were missing. The company quickly mailed me a complete replacement which is now working well.

May 5, 2019

From kwikset.com

Best Installation Design of all Locks

Would Recommend

I've had other digital locks by other competitors. Funky installation designs with wire management as it were an afterthought. The Kwikset 913 is thought out so completely the install is about five minutes, and the batteries are easily replaceable.

May 3, 2019

From kwikset.com

easy to install

Would Recommend

[This review was collected as part of a promotion.] the first one I purchased from amazon and the motor didn't work. kwikset sent out a complete replacement. second one works great. love that I don't have to search through m y purse a anymore looking for keys

April 27, 2019

From kwikset.com

Works and looks great

Would Recommend

Easy to install, looks great, works great, glad we bought it

April 1, 2019

From kwikset.com

Easy diy deadbolt

Would Recommend

It was pretty easy to install into door . Harder time removing old deadbolt than install new one . Also keeping with Kwikset key and tool to keep old key was awesome . No new set of keys . Also programming was easy . Didn’t want to go fully into smart locks with WiFi and still wanted to keep my own key . No worry if battery goes out I have key with me .

March 15, 2019
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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Very smooth reliable operation

Would Recommend

Installed two months ago and worked great on our side gate. Unfortunately did not realize its an indoor lock, and with our torrential winter rains, the keypad stopped working, although the lock button still worked to electronically close after manually opening. Now that it dried out a week, it works again. Since it never claimed to be waterproof, advise using a rain shield for outdoor installations, or for covered doorways.

March 14, 2019

From kwikset.com

I love this lock!

Would Recommend

[This review was collected as part of a promotion.] I'm really excited to have this lock. It makes getting in and out of the house easier. I don't have to search for keys anymore.

February 27, 2019

From kwikset.com

kwikset smart code lock

Would Recommend

Purchased this lock over a year ago. Just replaced batteries in January only to start a yearly battery replacement plan. The batteries were still good after all this time of six daily uses. The product has worked extremely well for us, I'm fixing to purchase another same lock for the back door. I'm not one for instructions, I grew up in a construction family, but I had to read the instructions. If you don't read the instructions, maybe three times if need be, you don't take your time, your not...

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Affordable Security

Would Recommend

[This review was collected as part of a promotion.] Love this affordable simple security option. It it easy to install and looks great.

February 21, 2019

From kwikset.com

Love the ease of installing and use!!!

Would Recommend

Love Kwikset... have installed all locks with Kwikset Smartkey feature and can change all the locks with a different kwikset key (6 door and 3 zwave) in about 10 minutes: great feature if you have rentals. The warranty is second to none and the zwave works with my IRIS system faultlessly- have had a couple of issues and customer service was great in helping solving these issues. Thank you for a great product line!!!

January 24, 2019

From kwikset.com

Simple lock to install

Would Recommend

Easy to install, and simple to add and remove codes. It works great for leaving your key inside or not wanting a child to lose a key.

January 21, 2019
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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Easy install keyless entry!

Would Recommend

I installed this at my brother’s home to reduce the need to carry a whole pocket full of keys. Who needs that?

January 11, 2019
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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1-year Electrical Warranty is not Enough

Would Not Recommend

I purchased this unit in March 2016 and it worked really well for about a year. I noticed the unit was going through batteries like crazy, but didn't think anything about it. Well, if finally died. I called Kwikset Customer Service and was told the motor was out. The also told me the motor is part of the Electrical 1-year Warranty and that I would need to replace the unit. I will never buy a Kwikset product again, had I bought a Schlage, they would be replacing the unit as they have a 3-year Ele...

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Not money's worth back cover sux

Would Not Recommend

waste of money, useless back cover. No access to battery and reset button. Should have bought a diffrent brand, with access to reset button and battery pack. You need to unscrew the whole thing.

December 3, 2018

From kwikset.com

Would Recommend

We love these locks... we are installing them on our Air B&Bs!

November 21, 2018
From SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security Verified PurchaserSweepstakes
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