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SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 913 Satin nickel Keypad Electronic Deadbolt Lock ft. SmartKey Security

3.8
266
Review
 3.8 out of 5
266 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the convenience of keyless entry and the ability to grant access via codes to family and guests, with many highlighting straightforward installation and elegant design. However, a substantial portion report severe battery drain lasting only weeks, mechanical failures where the deadbolt doesn't fully engage, and a keypad that doesn't illuminate in low light. While most appreciate the core concept, recurring reliability issues and the need for frequent troubleshooting undermine the product's promise of dependable convenience.

Customer review summary generated by AI, including incentivized reviews.
266 Customer Reviews

Works very well, no more lockouts!!

Would Recommend

[This review was collected as part of a promotion.] Bought this several months ago after purchasing a new home. Traveling back and forth while moving was a pain because it seemed like we were always forgetting one house key at the other place. With this lock, that was no longer an issue as we could enter with the keypad! Saved a lot of wasted trips and time due to forgetfulness.

February 12, 2018

From kwikset.com

Great Lock

Would Recommend

Received this as a Christmas present. Installation was extremely easy and fast. After installation I had an issue with the lock working correctly. I took it off and reinstalled it in a matter of minutes, to no avail. I called the support number and they walked me thru the troubleshooting process. Come to fine out it had a defective motor. They immediately replaced the whole unit without any issues at all! Delivered within 10 days. Most of the time I would have been a little upset, but Kwikset ha...

February 8, 2018

From kwikset.com

Smart Purchase

Would Recommend

After considering all the pros and cons of making the leap to a keyless entry system, I bit the bullet and purchased this product. Easy installation and setup. Looks good and most important, the kids actually lock the door every time they exit the house! Since we have tenants in our 2nd unit, I appreciate having the ability to re-key the lock as necessary without a big hassle to change out tumblers/locks. Battery holding up well so far even with heavy use.

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Good product

Would Recommend

Easy to install. Need to have a back light when buttons are pressed at night. However, it's a good product.

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Mechanism sticking not functioning DOA

Would Not Recommend

After carefully following the instruction and video I discovered the lock does work properly. I order this thing in November 2017 got back logged and didn't arrive at Lowes till January 14. The rest of my locks on the house are Kwikset so I decided I would wait because I wanted the to use the same keys for all locks. The Smartcode 913 is a piece of junk. The mechanism stick preventing the deadbolt from completing a full cycle. I disassembled and installed 5 time to make sure I was not gett...

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Response from Kwikset

Hi Sid,
Please refer to your instruction manual and perform the door handing process. This is a critical step in the performance of your door an...

KwiksetJanuary 22, 2018

kwikset

Won’t work

Would Not Recommend

Got it to turn smooth without the back piece, but once that’s added, I can’t get it to turn smoothly no matter what I do. Therefor the automated setup won’t work, as it doesn’t turn smooth enough to trigger it.

January 20, 2018

From kwikset.com

GREAT LOCK

Would Recommend

[This review was collected as part of a promotion.] I like the lock, it was easy to install with easy to read instructions. It was easy to use the smart key feature to key it to our existing locks.

January 10, 2018

From kwikset.com

Works well with easy DIY instructions

Would Recommend

Bought in early December and installed it myself. Instructions need to add information that if you want numbers to light up at night when you entering, you need to push the lock button first.

January 6, 2018

From kwikset.com

great product

Would Recommend

[This review was collected as part of a promotion.] The lifetime warranty is excellent. It is also easy to install.

December 30, 2017

From kwikset.com

Super convenient

Would Recommend

[This review was collected as part of a promotion.] I been using this lock for about a year. Works perfectly and so simple to use. It’s nice to leave your house and not have to bring keys! If your car is running and you forgot something back in the house, you don’t have to shut car off, just push your code and your in. Super convenient. If you have a dog and your running late you can give a temporary code to a friend or relative so they can let the dog out.

December 29, 2017

From kwikset.com

Super easy to install and LOVE Smartkey

Would Recommend

[This review was collected as part of a promotion.] I bought this as a compromise between fancy Bluetooth locks and electronic locks. We love the 30 second auto-lock feature so we don't wonder whether or not the door is locked. The Smartkey is a great way to re-key the lock to match existing keys. It is easy. This lock also takes combinations up to 9 digits. It makes us feel more secure. Unfortunately the first lock we installed failed within 6 months (electronic issue), but tech support handled...

December 26, 2017

From kwikset.com

Great replacement

Bought this lock after out 10 year lock failed. Read the instructions. Very easy install as long as you do not skip any steps. Works great.

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Great Electric Deadbolt

Would Recommend

Installation, programming and rekeying was a snap. It probably took maybe 20 minutes to do everything. Option switches were already set to probably the most commonly preferred settings. Install hold lock button when you drop in the battery pack (reset function). I will recommend this lock to others.

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Nice locking system

Would Recommend

I got this to replace a keyed deadbolt. I installed it myself (70 yo female) without a problem. Programming was easy just follow the instructions. It's been operational for about a week now without problems.

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Kwikset SmartCode Motorized Deadnbolt

Would Recommend

This lock was easy to install. Very happy with both the appearance & the quality If I had another door to that needed a lock, I would buy another one in a heart beat

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