
Ratings & Reviews for KitchenAid Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( Black Ore ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator's counter-depth design, spacious interior, and modern aesthetics with grey finishes and brass handles. Many appreciate the roomy shelves, wide door bins, and efficient organization, with the French door and bottom-freezer configuration earning frequent commendation. However, a significant concern centers on ice maker reliability, with reviewers reporting repeated malfunctions and ice falling to the freezer bottom. The unit is also consistently described as noisy during ice production. Despite these notable drawbacks, most customers find the appliance's design and functionality worthwhile.
Customer review summary generated by AI, including incentivized reviews.counter depth, no door water/ice maker
Would RecommendCounter depth is smaller but with the ice maker in the freezer (not on refrigerator door) there is about the same refrigerator room as a standard size with a door water/ice maker
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Gorgeous refrigerator!
Would RecommendBeautiful refrigerator! Perfectly styled, Large, large capacity refrigerator with plenty of storage and great for someone who likes to stay organized. Smaller size freezer adequate if you don’t buy a large amount of items at a time.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
great fridge
Would Recommend[This review was collected as part of a promotion.] so far very happy with the fridge , only small thing the ice maker is a little slow
From kitchenaid.com
Overall nice refrigerator
Would Recommend[This review was collected as part of a promotion.] Only had it for 3 months. It’s a good looking refrigerator and so far running well. Time will tell. I just wish the shelves and drawers were made of better quality material. They feel cheap
From kitchenaid.com
French Door Kitchen Aid Refrigerator
[This review was collected as part of a promotion.] We purchased our Kitchen Aid last week and so far has been great. Love the look and all the accessories
From kitchenaid.com
Leveling
Would Recommend[This review was collected as part of a promotion.] Not the easiest to level the refrigerator side to side. There is no levelers in the rear.
From kitchenaid.com
Love the fridge, but issues with water and ice.
Would RecommendI like the size and design of this refridgerator.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
KitchenAid
Would Recommend[This review was collected as part of a promotion.] I bought my KitchenAid a month ago Stores need to have a catalogue on all the items
From kitchenaid.com
Don't Buy From Lowes
Would RecommendThe Fridge seems fine but the experience with Lowe's and the third Party Delivery is unacceptable. I watched the cute video explaining the delivery process and I was ready with my fridge empty, food all in temporary storage. My First 12 hour Delivery Window was missed. The Delivery was then rescheduled for the next day. That day the delivery team showed up 30 minutes before my delivery window. Told me that unlike what the video indicated I needed to remove my door from the hinges. That delivery ...
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified
Beautiful and Functional
Would Recommend[This review was collected as part of a promotion.] We are thrilled with our new refrigerator. Love the shape of the ice and how easy it is to get freshly filtered water out of the fridge. It is stylish and perfect for our needs.
From kitchenaid.com
Purchase the warranty
Would Not RecommendSo far I am having trouble with the appliance. First the water dispenser and ice maker stopped working. Then suddenly it started working. Now the lights have gone out and both water dispenser and ice maker are not working. I’m not sure if the rest of the unit is working. I have had to transfer the contends to another old appliance. This is a pain. Luckily I paid for a 5 year warranty. Will see if I have trouble with that!
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your ...

Delivery Disaster
Delivery was a disaster. Told deliver guys they needed to remove the fridge doors as I had measured the doorway. They refused but ended up removing them in my front hall on newly refinished floors. Asked them remove their shoes per floor company. They refused. They damaged my new floors in several places. The took freezer drawer apart and didn't know how to put it back together.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

Great ice, protected water and perfect chill
Would Recommend[This review was collected as part of a promotion.] Love everything about this fridge wish there was a butter drawer but love everything else the ice, the protected inside water and the good look!
From kitchenaid.com
Excessively Loud
Would Not Recommend[This review was collected as part of a promotion.] This refrigerator ice maker is very loud when drawing in water for ice maker and when dumping ice into tray. Since day one. Contacted Kitchen Aid support and was told there is nothing they can do. 3 months old. First and last Kitcenaid fridge. Model KRFC236SPS.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...
Very satisfied
Would Recommend[This review was collected as part of a promotion.] Very satisfied very satisfied very satisfied very satisfied
From kitchenaid.com
Easy to organize
Would Recommend[This review was collected as part of a promotion.] It's clean lines and east to organize interior make this a no brainer. The ice maker creates good quality ice in good quantities. It is quiet, and easy to keep looking clean.
From kitchenaid.com
Great
Would Recommend[This review was collected as part of a promotion.] Bought this and it’s great shelves are great and it’s beautiful
From kitchenaid.com
Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...