
Ratings & Reviews for KitchenAid Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( Black Ore ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator's counter-depth design, spacious interior, and modern aesthetics with grey finishes and brass handles. Many appreciate the roomy shelves, wide door bins, and efficient organization, with the French door and bottom-freezer configuration earning frequent commendation. However, a significant concern centers on ice maker reliability, with reviewers reporting repeated malfunctions and ice falling to the freezer bottom. The unit is also consistently described as noisy during ice production. Despite these notable drawbacks, most customers find the appliance's design and functionality worthwhile.
Customer review summary generated by AI, including incentivized reviews.Ice maker broke immediately
Would Not Recommend[This review was collected as part of a promotion.] My ice maker is completely broken and falling out of the freezer. As a result, not only do we not have ice, I can’t shut the freezer door. The repairman says that he can’t get parts to fix this from kitchenaid! I’m soooo angry!!
From kitchenaid.com
Great looking refridgerator
Would Recommend[This review was collected as part of a promotion.] We have owned the unit for over a month, and we really like how it looks. It is quite flexible regarding how the shelves can adjusted. A few issues have occurred: The internal water dispenser continuously dripped water from day one. We followed the instructions in the owner's manual (collect 3 gallons, while cycling 5 sec on and off). This stopped the leaking. We also had an issue with the lower deli drawer. If heavier items are placed at...
From kitchenaid.com
New kitchen aid 3 door fridge
Would Recommend[This review was collected as part of a promotion.] It’s a very nice looking French door fridge, it’s a counter depth model, lots more room than my old LG, my only two issues , the doors don’t close easily, they need to be pushed with intent. Second the ice from the ice maker when you open the fridge door falls behind the shelves. Kind of a pain in the as-. But that said over all we like mostly everything else.
From kitchenaid.com
Beautiful Fridge, horrible process
Would RecommendThe refrigerator is a good size. I do wish the freezer was a little bigger. The design is modern and sleek. I love look especially the door handles. The refrigerator was delivered with multiple scratches. I informed Lowe’s and was told that they could not replace it with the same one because they did not have any more in this model. This was an extremely frustrating purchase. No one should spend this much money on a new purchase and have it arrive damaged. I did not return it because I did not w...
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
My first Kitchaid
Would Not Recommend[This review was collected as part of a promotion.] I bought this during a black Friday sale for a kitchen remodel in January. I delayed the delivery and am just now getting to use it. I like the spaciousness and inside water dispenser. Ice machine works great but I manually turn it off to prevent overflow. I thought I would like the offset bigger veg drawer but it requires me to open both doors to utilize which is an energy waste. I also feel the drawers are too flimsy for a Kitchenaid. I...
From kitchenaid.com
LOVE IT...BUT...
Would Recommend[This review was collected as part of a promotion.] I'm thrilled with my new fridge. It's easy to organize my perishables and the counter depth means I don't have to "dig" to find things that I'm looking for. BUT... there are no instructions how to adjust the temp in the fridge or freezer, other than touching the icon on the door (which I bump on a regular basis). If I touch the fridge button, it only RAISES the temp and there are no instructions on how to lower it. I would appreciate any update...
From kitchenaid.com
Great refrigerator
Would RecommendAfter twenty years I finally have a new refrigerator. It is sleek and amazingly bright. My husband has dementia and it is easy for him to find the water and ice. Love the finish. I now have a Kitchen aide kitchen.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Trim lines.
Would Recommend[This review was collected as part of a promotion.] We've had this refrigerator 2 weeks now, and so far it has been a big improvement on the old one. I particularly like the layout of the shelves in the refrigerator section. However the freezer section is pretty small, and not many options for storage. This is our first one with no water/ice in door. I like the clean look this provides. Getting water from inside is not as awkward as I suspected. Only one issue I wish I had noticed before...
From kitchenaid.com
The fridge we were looking for.
Would Recommend[This review was collected as part of a promotion.] This is all we were looking for. Found it at a good price. Produces plenty of ice and a good layout in the fridge.
From kitchenaid.com
Super Helpful Devilery Crew
Would RecommendOur Kitchenaid was delivered fast. the crew set up in no time. They cleaned up after themselves. Very professional but friendly too. Thank you. Fridge was just what we wanted. No problems.
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified
Quiet and beautiful refrigerator
Would Recommend[This review was collected as part of a promotion.] We've had this refrigerator for almost a month. It replaced a high-tech Samsung FLEX refrigerator that stopped cooling after three years of service. What a waste of money! After some serious research, we purchased this refrigerator and, so far, we are completely satisfied. Yes, it is a little noisy when getting a glass of water or when it makes ice; but, we'll ignore that all day long if it last the 10 to 15 years of service we're hoping to re...
From kitchenaid.com
Awesome Fridge!!
Would RecommendLove the space and sleek design. The temperature control is spot on, keeping everything fresh and consistent. It produces a great amount of ice for our family’s daily use. Overall, we absolutely love this new addition to our home!
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( Juniper ) ENERGY STAR Certified
Worst refrigerator I've ever purchased
Would Not Recommend[This review was collected as part of a promotion.] I was very excited when I purchased this refrigerator. I researched and thought I made the correct choice. I was wrong. Victim of poor design and faulty equipment. 1 day - defective ice maker. Call the warranty office. Very nice, polite, understanding people. They put me in contact with a local repair company. Horrible scheduling, unreliable technicians and my brand new refrigerator is still not fixed ! Avoid this brand. It's not worth the head...
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator ice maker, and would lik...
Great fridge
Would Recommend[This review was collected as part of a promotion.] Love the fridge! Makes lots of ice. Plenty of room! Water dispenser on inside works well!
From kitchenaid.com
Good space and features
Would Recommend[This review was collected as part of a promotion.] I bought it a couple of weeks ago. I like the pull-out, larger drawer that has wood on it. Roomy. I don't use the water feature much as I have an RO, but for those who want cold water, I am sure that is great.
From kitchenaid.com
Ice machine makes screaming noise and drops ice..
Would Not Recommend[This review was collected as part of a promotion.] The ice making mechanism is flawed by design. Two issues: 1/ Makes a crazy high frequency noise any time it automatically disposes ice... which last for 10-15 seconds but is so loud it wakes you up, 2/ the ice drawer is flawed by design - as you pull it, ice drops from the bucket and falls everywhere outside.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...
counter depth, no door water/ice maker
Would RecommendCounter depth is smaller but with the ice maker in the freezer (not on refrigerator door) there is about the same refrigerator room as a standard size with a door water/ice maker
From Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified Verified Purchaser
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...