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Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( Black Ore ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid Counter-Depth 24.3-cu ft 3 -Door 36-in Wide with Ice Maker ( Black Ore ) ENERGY STAR Certified

4.2
242
Review
 4.2 out of 5
242 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the refrigerator's counter-depth design, spacious interior, and modern aesthetics with grey finishes and brass handles. Many appreciate the roomy shelves, wide door bins, and efficient organization, with the French door and bottom-freezer configuration earning frequent commendation. However, a significant concern centers on ice maker reliability, with reviewers reporting repeated malfunctions and ice falling to the freezer bottom. The unit is also consistently described as noisy during ice production. Despite these notable drawbacks, most customers find the appliance's design and functionality worthwhile.

Customer review summary generated by AI, including incentivized reviews.
242 Customer Reviews

Nice Refrigerator Without The Frills

Would Recommend

[This review was collected as part of a promotion.] We wanted a counter-depth French door refrigerator with a plain front, internal water dispenser and ice maker in the freezer. That is exactly what we got with this model. We love the features it has and the unnecessary frills it doesn't. The water dispenser works easily with one hand and the ice bend capacity is quite large. Our new KitchenAid refrigerator is perfect for our needs.

December 8, 2025

From kitchenaid.com

[This review was collected as part of a promotion.]

December 8, 2025

From kitchenaid.com

Nice, but seals squeak when closing doors

Would Recommend

[This review was collected as part of a promotion.] Nice refrigerator, door seals squeak when closing.

December 7, 2025

From kitchenaid.com

Beautiful addition to our kitchen…

Would Recommend

[This review was collected as part of a promotion.] We bought this refrigerator after our four year old GE refrigerator stopped working. We bought the counter depth as we would only lose about 3.5 cubic foot. We like that we can see everything in the refrigerator. Love the pull out deli tray drawer and the ice maker works well. Very pleased with this purchase as it matches our dishwasher that also needed to be replaced after only four years.

December 5, 2025

From kitchenaid.com

Sleek counter depth refrigerator

Would Recommend

We like having more interior space and shelving in a counter depth refrigerator

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More user manual info

Would Recommend

Wish it came with a better manual with good instructions.

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Rugged, good name

Would Recommend

[This review was collected as part of a promotion.] My wife was attracted to the reputation of the name. Just came out of a troubled relationship with a different refrigerator and we wanted something dependable. So far so good!

December 3, 2025

From kitchenaid.com

Would absolutely purchase again!

Would Recommend

Beautiful fridge, great style of ice cubes! The pullout drawer is amazing as well.

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French door Refrigerator

Would Not Recommend

[This review was collected as part of a promotion.] This refrigerator has a beautiful exterior and interior- although the interior is not designed for maximum use. The temperature controlled drawer does not stay on rollers I ended up removing it - constantly locking up. The odd pull out tray in center also uses up valuable shelf space and not really functional. the freezer drawer makes terrible noise every opening and very small size. the “pizza” slot is waste of space precious freezer spa...

December 2, 2025

From kitchenaid.com

Kitchen Aid Appliance

Would Recommend

[This review was collected as part of a promotion.] The space in refrigerator to store products is great.

December 2, 2025

From kitchenaid.com

Great investment

Would Recommend

Love the design and functionality. The finger print resistant has been perfect for all the little ones running around our house

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Overall very nice! Fun ice shape too!

Would Recommend

[This review was collected as part of a promotion.] Love our fridge so far! Looks great inside, very clean aesthetic. Ice cubes are a fun pyramid shape! Only complaint is that the doors aren’t quite heavy enough to close on their own when you give them a push y close. You have to physically close them yourself vs pushing them and assuming they’ll make contact and close all the way. We’ve accidentally left them ajar a few times by thinking we’ve closed them and did not close them all the way.

December 1, 2025

From kitchenaid.com

Sharp looking fridge with wood pullout tray

Would Recommend

Love the wood pull out tray in fridge. I wish the shelves had more options so I can have taller spaces; I managed to figure out a shelf for milk. Great pizza space in front of freezer.

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This fridge is bigger than most counter depth ones

Would Recommend

Love this fridge! It’s counter depth, but it’s still very roomy.

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Spacious, simple and beautiful!

Would Recommend

Love this fridge so far. The interior is spacious and beautiful with the gray, wooden drawer, and lighting. The internal water feature is really nice. I hate the fridges with it on the outside - ugly and takes up so much room on the inside. The freezer is just the right size with a simple ice maker. It has a slot for frozen pizzas. We have a garage freezer for most items. The outside is sleek and modern looking and so far hides fingerprints really well. I love having the handles instead of pocke...

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Wish it was thinner.

Would Not Recommend

Nice looking fridge. It’s taller than specifications and not quite counter depth.

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