Ratings may include incentivized customer reviews.
What Customers Are Saying
The generator has ample power capacity to handle most household needs and provides reliable performance, starting even in cold weather. It features user-friendly controls and is well-built for long-lasting use. While some minor issues were noted, such as difficulty accessing the oil fill tube and loud operation, the overall feedback is highly positive, with customers recommending the generator as a dependable and capable whole-home backup solution.
Customer review summary generated by AI, including incentivized reviews.Works like a charm
Would RecommendWe moved to the 'country' north of Spokane, WA earlier this year and were warned of potential power outages due to weather. I researched portable generators with the goal of buying a high quality unit that could do more than power a toaster and decided on Generac's 10Kw model. We had an electrician wire the house for it early in November, and on the 17th, the area experienced a record windstorm with gusts exceeding 70 MPH. Over 200,000 homes, including ours, lost power for up to 9 days. Our Gene...
From generac.com
Very Good Buy!
Would RecommendBought this unit when power went out due to a major windstorm. Everything needed to get up & running was in the box ( even oil ) except gas and common hand tools. Set up was about one hour with one person. Lesson learned: dismount the battery to hook it up. The connection hardware is small, and the space tight if you don't. It started right up and ran smoothly for six days. Carried all of the load except hardwired ones with comfortable margin. Am going to have a transfer switch installed for tha...
Verified Purchaser
Wanted whole house protected...
Would RecommendThe 10KW portable is a very nice product. I appreciate the quality, appearance, and value. Product arrived on time and as advertised. Product was easy to assemble and started right up. Very happy with product. No surprises, which is a good things these days. The salesperson was very helpful, the delivery staff was great, even had the manager present when the product was delivered. Generac stood out from the competition. I like that they describe product as a 10000 W 'running' generator. Many oth...
From generac.com
Jsut in time
Would RecommendHave had the XG10000E for 2 days when the power went out. We have a well pump, furnace, electric dryer, as well as satellite TV, 2 fridges, water heater, microwave, lights, etc. This powers it all easily, just remember to unplug air compressors, that kicked out the breaker. Only problem was the factory forgot to bolt down the fuel tank. I need to get four flanged bolts and tap the holes. Also there was only one qt of oil, needs two.
From generac.com
Thank you for providing us with your review. If you are currently in need of particular parts for your personal unit, we would recommend contacting us...
Yery good price smoth running engine started right up easy to set up right out of the box
Verified Purchaser
Power to spare
Would RecommendHave had the XG10000E for 3 years now. We have a well pump, septic pump, furnace, electric dryer, as well as TV(s), fridge, microwave, lights etc.. This unit runs it all easily. We don't need it often, but it sure is nice when we do!! Only thing I would change would be to charge the battery automatically off the engine when it is running.
From generac.com
Great for Backup and work!!
Would RecommendGreat Product for he price and capabilities it can provide!!
From generac.com
Excellent generator
Would RecommendI use xg10000e generator to completely power my auto detailing business. Always runs and delivers power. Only issue I ever had was with a breaker. I called generac an d the next day a technician came and fixed it. Overall a great product and would recommend to everyone needing a large amount of watts
From generac.com
Best Generator for the buck
Would RecommendI bought the XG 10000 basically for power outages at home. It will be used for other things as well. It came assembled with the exception of the wheels, the cushion mounts and the battery cables. The engine was already full of oil and the battery was charged. I filled it with fuel, added some sta-bil gas treatment and off we went. It fired right up and I ran it for a bit. I plugged a grinder in to test it and it never flinched. The accessory kit had all kinds of extra's like spark plugs, oil fil...
From generac.com
axle problem
Would Recommendgenerally the generator was a great purchase. very easy to put together and get started. The only problem was the axle is two inches too short. They are sending me another one that i hope will be right., My concern is that it has been nine days so far and it still has not shipped!!!!!!!!!!!!!!!!!!! You would think that a missing or damaged part would be shipped out pretty quick.Only took three days to get the generator shipped, why so long for missing parts??????????????????
From generac.com
We are sorry to learn of the issue you have experienced with your unit's axle. To request a shipping window for your needed part, please contact us d...
Easy to start
Would RecommendThis was my first experience buying a generator. I heard great things about a Generac so I was excited to find this one. My husband picked up and got it started with very little problems. There was a little air in lines, but after it cleared out, it ran smooth. There was not an owner's manual or the "maintenance kit" that they said would come with this generator. I have looked on line and can not find an owner's manual to print off. Not sure what was included with the starter oil and maintenance...
From generac.com
Thank you for providing us with a review of your personal experience with the XG10000E portable generator! We are pleased to receive your postiive fee...
Help your local power company
Would RecommendBought this on advice from a friend to handle power outages from hurricanes and snowmagedons. This generator can run all your essentials, a fridge, freezer, portable ac unit, some lights. We make one room comfy and can run a small microwave when needed or toaster. It's easy to set up, use and maintain. The price makes it worth it, if you go bigger than this go for a built in unit.
Verified Purchaser
Runs Greats and meets our needs
Would RecommendPurchased this unit with a portable freezer to keep it cold while traveling. So far we have been very happy with this unit. Oil changes are easy; however, the air filter is a bit tricky to access.
From generac.com
Great so far
Would RecommendThe generator was delivered on friday and I put is together and tested it on Saturday. Assembly was simple and everything seems to work as expected. The axle shipped with the generator was about 2 inches too short and would not allow me to install the wheels. Generac is shipping a replacement that I expect to receive in a few days and everything should be OK.
From generac.com
System would not provide adequate power to UPS sys
Would Not RecommendSystem, works, turns on easily with battery but was only outputting 97VAC when anything was plugged into it. Does not work properly, poor performance.
Verified Purchaser
We are sorry to learn of the issues that you have experienced with your portable generator. Please know that any product-related issues can be diagno...

Very happy so far!
Would RecommendFirst, let me say how impressed I am to see Generac submitting responses to these reviews. That leaves a great first impression for Generac's customer service. After the last power outage lasting nearly a full week, I decided that I needed a generator to keep the fridge, freezer, sump pumps and well pump operational. I did some research and decided that the XT8000 would be sufficient for my needs. It's affordability was definitely a key factor as well. Even though this is a Lowe's exclusive, wh...
Thank you for providing us with your review of the XT8000E portable generator. We are pleased to learn of your satisfaction with our product and cust...

Business Use
Would RecommendGenerator is fantastic for the price. Runs a whole unit for our business and still has additional power for anything more we need. We have no complaints!
From generac.com
XT8000e
Would RecommendFirst, if you go looking for this model on the Generac website, you wont find it...yet. I called Generac to ask a few questions about the XT8000E and the person on the phone could not find that model and had to refer to a supervisor. The supervisor informed us both, that this is a new model and that was why it wasnt on the web site yet. FALSE. This model has been around for about two years now, ( I have found past reviews as far back as 2013??) but it's a LOWES exclusive at the moment, so you wo...
Thank you for providing us with your review of the XT8000E portable generator. While we are sorry to learn of the confusion surrounding your personal...

Look for problems before assembly.
Would Not RecommendI had to speak with Generac and the store manager. The first generator : The recoil did not return the rope.The 12vdc charger socket was broken. Lowe's replaced the unit. The second generator: the fuel filter on the gas tank was torn. The back weather proof enclosure of the control panel was broken. The spark plug wire was broken, same as the floor unit at the store. Awaiting for Lowe's to replace this unit. Hopefully three times is a charm.
Verified Purchaser
We are sorry to learn of the issues that you have experienced with the models that you have purchased from a particular retailer. We are happy to lea...


While we are sorry to learn of the outages that you experienced for an extended period of time, we are thrilled to know that our portable generator wa...