
Ratings & Reviews for GE Stackable Large ( 5.0-cu ft ) Front Load Washer ( Carbon Graphite )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the washer for its smart detergent dispensing system, which automatically dispenses the correct amount per load, eliminating manual guesswork. The large capacity handles bulky items like king-size comforters, while the powerful spin cycle leaves clothes significantly drier. Reviewers highlight quiet operation, the UltraFresh Vent system for odor control, and smartphone connectivity for cycle monitoring. Most find the sleek design attractive and cleaning performance excellent. However, some report reliability issues including control board failures and costly repairs, with concerns about service responsiveness. Overall, the majority consider it a worthwhile investment despite occasional drawbacks.
Customer review summary generated by AI, including incentivized reviews.Excellent capacity
Would RecommendHappy with the capacity of this washer. It easily handles two sets of sheets with room to spare. Same for towel loads. It also does a good job balancing the load for spin cycle. I have noticed the cleanliness of my linens with this washer.
From geappliances.com
so many likes
Would Recommendhas venting to keep the washer from odor. has a trap you can clean. it is quite. color is great.
Verified Purchaser
Washer
I wish the capacity was a little bit bigger. It has a lot of options which I love and the ventilation option is really a nice feature. I do not use the smart feature at all, to me that's just over the top I like to be home when I'm doing my laundry. I have not used the steam feature yet and I don't even know what I would use it on. I've only had the set for one month so as far as the odor is concerned I haven't noticed anything yet... I am over all very very pleased with this washing machine.
From geappliances.com
Nice Washer
Would RecommendBeen using the washer for a few weeks now and have been very pleased. Large enough to handle large comforters which is what we’re were hoping for. It may be a bit loud when it spins but nothing more than I expected since it spins fast. Does a good job with getting things clean! I like the added water feature for the larger items and have used the ultra-ventilation cycle when done washing. Takes a while to run the cycle but haven’t noticed any odor at all in the machine which is great!!
From geappliances.com
Best washer ever owned: GE 5.0 cu. ft. WASHER
Would RecommendI recently purchased the GE 5.0 cu. ft. Capacity Smart Front Load Steam Washer with SmartDispense and UltraFresh Vent System, and I can confidently say it’s the best washer I’ve ever owned. From the very first use, I was impressed by how quietly and efficiently it runs. The 5.0 cu. ft. capacity easily handles large family loads, bulky blankets, and even delicates with precision. What really sets this washer apart is the SmartDispense technology—it automatically adds just the right amount of de...
From geappliances.com
Love despite the problems
Love the pair; however, the washer does not always spin the water out of the clothes. They are occasionally sopping wet and I have to run the rinse/spin once or twice. The fabric softener dispenser does not always drain the water and the liquid softener has to be added to the water to the max fill.
From geappliances.com
Shakes like a FREIGHT TRAIN!
Would Not RecommendHad for two weeks, leveled by Lowe’s. Terrible! They then damaged our walls in our new house. All around horrible experience. The washer like a tornado coming through our house. We seen no difference in the quality of the cleaner.
Auto detergent dispenser is convenient.
It's ok. Can't handle heavy loads like my Samsung could but it works for us. The dryer settings are weird and sometimes result in less-than- dry clothes.
From geappliances.com
Best washer
Would RecommendI love this washer. It cleans well, is SO QUIET, and the notifications are great, too, so we don't leave laundry sitting and forget about it. I work from home, and my previous machine was so loud, I couldn't take phone calls during a sprin cycle. This one, even if I forget to shut all the doors between my office and the laundryroom, my callers don't hear it. The venting after each load is amazing - no more smelly drum, no mold, and I don't have to leave the door open to let things dry first. S...
From Stackable Large ( 5.0-cu ft ) Front Load Washers ( White ) Verified Purchaser
We love to hear that this has made laundry day a fun task for you! We are sure you will continue to enjoy your new washer and its great features for ...

GE washer, noisy, and spin cycle
Would Not RecommendI purchased a new GE washer to replace my Samsung, which was knocking dramatically during the spin cycles while the GE doesn’t spin around the floor like the the washer it replaced it does makes a significant amount of banging while it is in the spin cycle very disappointing with the performance of the machine.
From geappliances.com
We’d like to address any issue you’re having with your washer. We recommend making sure the washer is level; the leveling legs can be adjusted if nece...
Love it
Better than LG front load / love the soap dispensing feature / clothes smell amazing
Verified Purchaser
Garbage
Would Not RecommendIt lasted a little over a year, right after the warranty expired. Door won't open. No one will come service my area even after buying the protection. They sold it to me without mentioning any of the no service area. Thieves. I was directed by the people who wouldn't come service this area, to call a private company and pay for the malfunction. They told me it's not worth the service call because it's usually the computer board since he has dealt with this problem with many other washing machines...
Verified Purchaser
We want to help you with your washer door not opening. We recommend cleaning your unit's pump filter by following the instructions on page 21 of ...

Looks great
Would RecommendGreat machine so far. Good service setting up and removing old machine.
From Stackable Large ( 5.0-cu ft ) Front Load Washers ( White ) Verified Purchaser
Old workhorse’s new progeny
We replaced our previous #450 GE Profile washer with this 650 series. While this one is similar, it does have some great updates. Previous Front loader inner workings looked pristine as I took it apart for repair only to find the spider arm broken and no longer in production. We were kinda hard on the last washer and it held up leading to this purchase.
Verified Purchaser
This Washer Stinks
Would Not RecommendThis washer has a terrible design with microban door gasket. The gasket hold moisture and grows mildew. The gasket is borderline impost to clean and it lead to clothes smelling awful if you done immediately move them to the dryer. The instructions say the door needs to be left open to dry out properly, but that doesn't seem to help.
We would like to assist you further with this washer and the Microban door gasket. Please send us a private message via Facebook, Instagram, X, or Ti...

Steer clear
Would Not RecommendI’ve had this for less than two years and it’s broken down 3 times!
From geappliances.com
We apologize that you've had multiple issues with your washer, and we'd like to review your situation. Does the washer currently not appear to have po...
We are more than happy to provide guidance with this washer and its shaking. Loading does have a direct effect on the balancing of this washer. It is...