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Stackable Large ( 5.0-cu ft ) Front Load Washer ( Carbon Graphite )

Ratings & Reviews for GE Stackable Large ( 5.0-cu ft ) Front Load Washer ( Carbon Graphite )

4.4
1961
Review
 4.4 out of 5
1965 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the washer for its smart detergent dispensing system, which automatically dispenses the correct amount per load, eliminating manual guesswork. The large capacity handles bulky items like king-size comforters, while the powerful spin cycle leaves clothes significantly drier. Reviewers highlight quiet operation, the UltraFresh Vent system for odor control, and smartphone connectivity for cycle monitoring. Most find the sleek design attractive and cleaning performance excellent. However, some report reliability issues including control board failures and costly repairs, with concerns about service responsiveness. Overall, the majority consider it a worthwhile investment despite occasional drawbacks.

Customer review summary generated by AI, including incentivized reviews.
1965 Customer Reviews

Worth every penny

Extremely quiet and easy to use

April 8, 2026
Verified Purchaser
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Should have gone with another brand

Would Not Recommend

Bought this back on Jun 4 2024 price was good, fast forward to March 2026, luckily I had the extended warranty the motor went out why no one knows, not only that it harbers detergent. I clean my washer with vinigar on hot, have done the clean cycle, and decided to try active washing machine. I cant seem to get the suds out in the picture that is with absolutely nothing in it and this is after doing a vinigar clean. Its noisy harbers soap and just not what i would have expect from GE, really shou...

April 7, 2026
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Response from GE Answers

We recommend following the directions on page 20 of the Owner's Manual to clean the washer using the Self Clean cycle - https://products-salsify....

GE AnswersApril 9, 2026

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Great washer

I would buy another one in a heartbeat. Best buy in years.

April 6, 2026

From geappliances.com

Great Washer

This washer is so much better than my old one. I can wash a king size comforter in it. Love all the things it can do.

April 3, 2026

From geappliances.com

Would Recommend

The installation was done really well and they made sure the washing machine works.

April 3, 2026
Verified Purchaser
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Do not buy

Would Not Recommend

Do not buy this washer. I called a local repair company and they won’t work on it because they have had so many issues.

April 2, 2026

From geappliances.com

Response from GE_Appliances

We'd like to help with your washer. We will be reaching out to you via email. Please respond at your earliest convenience.

GE_AppliancesApril 3, 2026

AWESOME VENTILATION TECHNOLOGY

Would Recommend

after using the NEW TECHNOLOGY for "ventilation" I was AMAZED!! Could not believe how clean my machine was after cycle finished; this is awesome as I wash lots of blankets/covergins for my dog/cat AND look forward to FUREVER having clean machine. Have not utilized the SMART technology but have done a dozen loads; IMPRESSIVE!!

April 2, 2026

From geappliances.com

Response from GE_Appliances

We love this large capacity washer, and we’re so glad to hear you’re happy with the venting system that helps to eliminate excess moisture and keep yo...

GE_AppliancesApril 8, 2026

Replacement washing machine

Our first GE front load washer had catastrophic failure. It was not even three years old. The controller board died and was more expensive to replace than buying a new one. We have replaced with the same model and purchased a 5-year extended warranty for repairs. I do not expect this washer to last any longer, but we are covered by the extended warranty. Note that the matching dryer works fine. At this point we will have a washer/dryer combo for at least 5 years. After that I will be buyin...

April 1, 2026

From geappliances.com

Response from GE_Appliances

Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with y...

GE_AppliancesApril 2, 2026

Great for large items

Would Recommend

Love Love Love my new washer and dryer. I have dogs so I have washable rugs, the 8 x 10 fits well in the washer and dryer and they dry very quickly. I would highly recommend this product.

April 1, 2026

From geappliances.com

Response from GE_Appliances

Congratulations on your new washer! We're so glad you found a perfect fit for you and your dogs! This unit has a Quick Wash cycle, which allows you to...

GE_AppliancesApril 7, 2026

unhappy customer

Would Not Recommend

purchased at the end of january and the control board already went bad, the unit will not drain

March 31, 2026

From geappliances.com

Response from GE_Appliances

We'd like to assist with this issue you're having with the washer not draining. We recommend ensuring the drain hose is properly connected and not kin...

GE_AppliancesApril 1, 2026

Failed in less than 3 years.

Experiencing some sort of power cycling issue in less than 3 years (less than 21 months). Happens every 41 seconds. Powers off and back on. Common issue when researching online. I am extremely disappointed in GE reliability. They should be recalling this!

March 31, 2026

From geappliances.com

Response from GE_Appliances

We'd like to assist with this issue you're having with the washer turning off and back on repeatedly. We recommend disconnecting the washer completely...

GE_AppliancesApril 1, 2026

Great features!

Would Recommend

I love that the bowl lights up when a load finished, and it is so quiet! I love that I can fill the tank and it feeds soap automatically each load. So many great features! Thank you GE !

March 28, 2026

From geappliances.com

Surprisingly pleased.

Would Not Recommend

Update: after playing with the controls a bit the washer is working well. ClothesI just purchased and used this washer yesterday and I absolutely hate it. The 5.0 capacity which I bought intentionally for my large family is worthless because our clothes are still soaking wet after the wash. I have to take out half to spin them to get they dry enough for the dryer. It's being returned this week. usually spin to dry but large loads can be a challenge. I'm happy with it. The smart feature works gre...

March 27, 2026

From geappliances.com

Response from GE_Appliances

We are so sorry to hear that your new washer isn't operating as expected and your clothes are soaked after a cycle. We'd like to provide some tips tha...

GE_AppliancesMarch 3, 2026

Fabric softener dispenser

Would Recommend

The fabric softener space stays half full of water almost all the time. I dont like that.

March 27, 2026

From geappliances.com

Response from GE_Appliances

It is normal to see water in the detergent, bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/siphonin...

GE_AppliancesApril 23, 2026

Great product

Would Recommend

Works great. Washes in a timely fashion. Love the big detergent dispenser

March 26, 2026
Verified Purchaser
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Amazing Washing Machine

Would Recommend

The washing machine is amazing! Even in the max spin sounds like a fan running! Even with blankets there is no uneven thudding…. Amazing! The best part is the ultra fresh keeps washer dry and smelling wonderful! I am sold on GE washing machines. I would not even think of any other band!!! Thanks GE for a great product!

March 26, 2026

From geappliances.com

Response from GE_Appliances

We appreciate you being a loyal GE Appliance customer and glad to hear that you are happy with your new washing machine and its amazing features like ...

GE_AppliancesApril 3, 2026

Great set!

Would Recommend

We have had this set for a couple weeks now. It looks beautiful and runs well. The detergent reservoir is amazing, I didn’t know if I’d even want to use it but it is so nice to not have to put detergent in for every load.

March 26, 2026
Verified Purchaser
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Response from GE Answers

We are glad to hear you are enjoying your new washers SmartDispense™ Technology. It truly does allow you to save time and make laundry effortless wit...

GE AnswersMarch 26, 2026

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