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4.9-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Diamond Gray) ENERGY STAR

Ratings & Reviews for GE 4.9-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Diamond Gray) ENERGY STAR

3.9
154
Review
 3.9 out of 5
154 Reviews


71% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Here is the refined summary: The product has a mixed reception, with some customers reporting issues like frequent breakdowns, loud noises and vibrations, and mechanical failures. However, a few positive reviews mention the large capacity and color. Overall, the quality and durability of the product seem inconsistent, with many customers expressing dissatisfaction and not recommending it.

Customer review summary generated by AI, including incentivized reviews.
154 Customer Reviews

Overall good performance.

Would Recommend

Something I would appreciate in a washer would be a soaking cycle. This wash seems to be doing a good job and has many cycle options. Happy with my purchase.

August 30, 2018

From geappliances.com

Issue with leaking

Would Not Recommend

I bought this washer in April & GE has been out 3 times for repair. They finally found the issue but now part is on back order until middle of September. Dlk

August 21, 2018

From geappliances.com

Frank Bolin Senior Citizen

Would Not Recommend

I am 70 years old and this is the easiest washing machine with best results I have ever owned.

August 19, 2018

From geappliances.com

Definitely not a long term investment

Would Not Recommend

We bought a GFWS2605F0RR front load washer in 2014. In my life, appliances have averaged 10-12 years before needing anything other than basic care. This particular washer is 4 years old, and the tub bearings are shot. You can spin the drum by hand, but it won't spin on its own. I assume there is an electronic timeout which puts the machine in pause when it doesn't detect the motor moving. I should also note that there is no belt on this model. It has the flat rotor / stator type of motor m...

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Awesome Washer!

Would Recommend

I upgraded from another GE Profile washer and I love this one too.

August 7, 2018

From geappliances.com

Very happy with my purchase!!

Would Recommend

I still have to learn all the features, I got a good deal over the Independence day sale.

August 6, 2018

From geappliances.com

Terrible Customer Service

Would Not Recommend

I bought this washer and the compatible dryer about a month ago and I was so excited. The day I received them the washer was damaged and was only left as a loner in order to wait for the new one to arrive. The delivery man placed the order and I spoke with the agent over the phone to confirm the order, it was suppose to be received by July 10th (date both confirmed by the agent over the phone and was written in my receipt for the washer and dryer). On that day, which was a Tuesday and I had to t...

July 25, 2018

From geappliances.com

Clean, Clean, Clean

Would Recommend

Some of my white bathroom rugs haven't looked this clean since I first bought them. I could tell my clothes, sheets, towels, rugs, everything was getting cleaner with my new washer. I love the musical sounds the machine makes. It's easy to operate and allows me to customize each load.

July 25, 2018

From geappliances.com

Love the many features.

Would Recommend

Home warranty company replaced my Whirlpool Steam Duet that isn't made anymore with is model. I love the many features. Especially the light inside and the tumble feature.

July 8, 2018

From geappliances.com

Excellent!

Would Recommend

I replaced my old high capacity steam washer with this GE model. I am so glad that I did! Will never stray from GE products again!!

May 30, 2018

From geappliances.com

Easy run, works great ,

Would Recommend

This was a gift. I got this HE from my place were I've worked for 30 years.

May 21, 2018

From geappliances.com

Amazing Settings!

Would Recommend

This Machine is Amazing! My Wife Loves this Machine! Of Course So Do I! It has So Many Selections! The water it removes from all clothes and any Size of Load of Clothes cuts down the Drying Time Significantly! Why didn’t we buy this machine before? I am dumbfounded! Actually I am Speechless! GE I Love You Ladies and Gentlemen who Designed this Machine! Please Reward these People a million Times Over and Over Again! Thank You So Much! Sincerely Kevin Huefner

May 21, 2018

From geappliances.com

Cleans well

Would Recommend

I bought this a month ago and really like how clean my clothes come out.

April 28, 2018

From geappliances.com

Great washer

Would Recommend

Love the features and the ability to separate compartments. Washer cycles are long but there is a quick wash and time save option if your in a hurry. Also is very quite which is a great benefit.

April 26, 2018

From geappliances.com

So much LESS

Would Not Recommend

Had the 2011 top end model. Wore out too soon and bought the closest model I could get to it. This model has so many less features, options and cycles -- features I used and still need but can't get. So disappointed. First model arrived damaged and had to be replaced. At least this one is quieter, but the changes are not for the better. Hope this one at least lasts longer.

April 25, 2018

From geappliances.com

Don't like much

Would Not Recommend

If you lean a little on washer it lights up or starts. It wobbles and hammers (35 years never had problem in same house). No need for all the settings just makes it look like it does a lot more and less is best. It never stays on the same setting load to load. Can't hear it signal when load is done even on highest setting. When washer stops after a period of time all lights are off so if you couldn't hear signal wash done and you forgot you had a load in there is not indication there is a l...

April 20, 2018

From geappliances.com

Great features

Would Recommend

It was bought for me by my insurance as a replacement of a broken one and I chose this one love it

April 19, 2018

From geappliances.com

Would Not Recommend

I do not have faith in GE now I bought and it started tomake some funny noise. the piston wents three of them snap and only two is holding up the barrel. The repair man told me it will cost $1000.00 for parts then his charge. I have to purchase a new one . Of course GE warranty is long gone. My Kenmore last for 20 years. This only last for 4.

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Response from GE Answers

Hello Ellie - thank you for providing a review of your combination washer/dryer unit. We're very sorry to hear that it is not working properly and th...

GE AnswersApril 19, 2018

GE_Appliances

Not meeting my expectations

Would Not Recommend

The washer doesn't handle the spin cycle well, often finding myself removing half the load to ensure it completes, if not it just goes on for hours... The washer also has a smell to it... I've run tub clean almost once a week, and can't get rid of the smell, like dirty water/mildew clothes... I'm kind of disappointed.

April 13, 2018

From geappliances.com

horrible! cloths never spin out!

Would Not Recommend

So disappointed, the cloths come out so wet I have to spin out twice. Also was promised a rebate and it was denied.

April 11, 2018

From geappliances.com