Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

4.9-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Diamond Gray) ENERGY STAR

Ratings & Reviews for GE 4.9-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Diamond Gray) ENERGY STAR

3.9
154
Review
 3.9 out of 5
154 Reviews


71% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Here is the refined summary: The product has a mixed reception, with some customers reporting issues like frequent breakdowns, loud noises and vibrations, and mechanical failures. However, a few positive reviews mention the large capacity and color. Overall, the quality and durability of the product seem inconsistent, with many customers expressing dissatisfaction and not recommending it.

Customer review summary generated by AI, including incentivized reviews.
154 Customer Reviews

Loud!

Would Not Recommend

I never write reviews. This washer has gone down hill so fast! We have owned it for 2.5 years and it is the loudest washer! It sounds like a plane taking off! It also is now leaking water from the front. Why can’t GE stand up to their product?

June 30, 2020

From geappliances.com

warranty is not really a warranty, dead after 4yrs

Would Not Recommend

motor bearing failed after 5 years, but since motor still runs its not a "failed Part" abd still have to pay labor which is the same as buying a new machine which is likely GE intention

June 13, 2020

From geappliances.com

Does a great job!

Would Recommend

The washer does a great job cleaning items and is quiet. Lots of good features too. Love the energy savings!

May 26, 2020

From geappliances.com

savings on energy and detergent both!

Would Recommend

love all the energy saving features, plus use little detergent and clothes are cleaner then I've ever had. which saves even more cash.

February 26, 2020

From geappliances.com

So many setting options. Super quiet.

Would Recommend

I have never had a washer that I have been so happy with. I select the soil option, the temperature and the spin speed. Add the detergent, press Start knowing the clothes will be super clean when finished. It is really quiet also.

February 11, 2020

From geappliances.com

Lots of options!

Would Recommend

To new to fully rate but this washer has everything you could desire! And Energy Effecient too.

February 11, 2020

From geappliances.com

Horrible experience

Would Not Recommend

I am on my second dead unit in just two years. The first died in 8 months and was replaced with a new machine. The second dies in 13 months, now waiting for parts and repair that I am sure will not fix the problem. This is a defective model. I have owned many GE appliances and this is the worst ever.

January 10, 2020

From geappliances.com

Response from GE_Appliances

Hello gtge - We apologize for your previous and current washer experience. If further assistance is needed, please email your details to eResponse.com...

GE_Appliances January 13, 2020

LARGE CAPACITY

Would Recommend

Great large capacity washer. Handles giant loads of towel and blankets no problem.

January 7, 2020

From geappliances.com

Service

Would Not Recommend

Has already needed service and is still not working right. I’m hoping they’re able to fix/replace it.

January 5, 2020

From geappliances.com

Very smooth and quiet

Installed 3 mouth ago... Running smooth, and efficient... Sounds like a very reliable product!

January 4, 2020

From geappliances.com

Easy to use

Would Recommend

I love the preset cycles, and the addition of small load. The washer work great. The addition of the vent at the back of the dispenser drawer reduces odors and mold growth. However, we quickly broke the drawer latch. The replacement was very inexpensive.

December 17, 2019

From geappliances.com

Love this washer & dryer

Would Recommend

Both washer and dryer have great features. I purchased the stack kit and have them in a small laundry room. They are quiet and highly efficient.

December 6, 2019

From geappliances.com

love this washer

Would Recommend

love this washer so far. gets your clothes really clean and an really extracts the water out so the dry time is minimal.

November 21, 2019

From geappliances.com

Great Features

Would Recommend

I like all of the features such as the the various cycle modes and the clothes are clean.

October 29, 2019

From geappliances.com

Great Washer!

Would Recommend

This washer does what I expected it to do. It is quiet, does a great job getting our laundry clean, and the Tub Clean feature is wonderful for keeping the tub from getting mildew and mold build-up.

September 2, 2019

From geappliances.com

Huge inside

We were looking for a big washer because we've got a big family. This does so many clothes in one load without a problem. We love the color and style, the load options, the light for the interior, etc.

August 20, 2019

From geappliances.com

Spin cycle is far too aggressive

Would Not Recommend

The spin cycle is far too aggressive when it starts to spins the washer is level and balanced. I also have to keep the door open to let dry out prevent smelling molding on the rubber.

August 6, 2019

From geappliances.com

Response from GE_Appliances

Hello Imb24 - Thanks for posting your washer review. We'd like to provide you with some information we hope will help with cleaning the door gasket: ...

GE_Appliances August 13, 2019

Works great

Would Recommend

So far so good. Less vibration than our previous washer.

July 11, 2019

From geappliances.com

Bigger wash tub!

Would Recommend

So far the machine is working great! The only thing I've noticed is the only way you can use the pods of detergent is to throw it in the tub with the laundry, they don't dissolve when using the drawer area for detergent, bleach, and softener, they gum up and I had to clean the drawer out.

July 2, 2019

From geappliances.com

Great Capacity

Would Recommend

There are some nagging issue that plague this model - the detergent and softener dispenser. Early on the tab broke on it - the reason I was even dealing with the tab was to remove it to clean out PERSISTENT MOLD that grows in there. I've had NUMEROUS GE machines (moved a fair amount) and this is the only one with that problem. Got a new dispenser after the tab broke and same problem. Since I have an extended warranty, I'm going to have that addressed as well as the new problem with the control k...

July 1, 2019

From geappliances.com