
Ratings & Reviews for CRAFTSMAN 20-volt max 10.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 1.5 Ah (Battery Included) (Charger Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are sharply divided on this trimmer. Many praise its lightweight design, ease of assembly, and dual trimming-edging functionality, finding it comfortable and ideal for small yards. However, nearly as many report severe battery issues—lasting only 10 to 20 minutes with 3.75-hour recharge times—forcing multiple battery purchases. Mechanical failures plague the product, with reviewers citing broken line feed systems, jammed spools, and failures after minimal use. Some note lack of power against thick grass and front-heavy balance. Despite positives, battery performance and durability concerns significantly undermine satisfaction.
Customer review summary generated by AI, including incentivized reviews..
Would Not Recommendthe string would not advance this is the second one we are taking back with the same problem. not going to try again.
Verified Purchaser
Not as good as they used to be
Would Not RecommendOnce you get used to the lack of response from the trigger the tiny included battery last all of 10 minutes max. So if you buy it better invest in a ton of extra batteries. The blower in the package deal ain't bad though.
Reasonably priced
Would RecommendIt’s lite-weight and stays charged to do my small yard
Verified Purchaser
Powerless
Would Not RecommendNot enough battery life or power to edge your yard
Verified Purchaser
This trimmer is awful. The automatic line feeder has NEVER worked. I have to constantly open it up and manually pull the line out every time. Craftsman used to be a trusted brand. What has happened?
Unable to repair!
Would Not RecommendI am having no luck finding a replacement head for this trimmer. It broke after about 5 uses and I'm not able to find a replacement, which makes this trimmer useless! I am very disappointed as I purchased the Craftsman brand based on past experience. Now it looks like I will have to purchase another trimmer before I can finish my yard this year.
From craftsman.com
Hi Valued Customer We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product. This is not the ...
Battery does not hold a charge.
Would Not RecommendIt fizzles out in 20 to 30 minutes of continuous use. It's "hold to start button" is awkward. Won't buy another.
Verified Purchaser
Line gets caught in the shaft
Would Not RecommendWe have only used this trimmer once and we tried to use it again over the weekend and the line gets caught in the shaft and winds around each time. I got it unstuck twice but third time it wound several times. It looks just like the pictures from a previous review. Cannot find a place to repair.
Battery
Would Not RecommendThis is my second trimmer. Returned the first one because of life of trimmer, 20 min. Thought I had a defective one and this one does the same thing. I will be returning it. I can not and will not take 2 to 3 days to trim a lot that is not even and acre. Poor product.
No power, Battery don't last long
Would Not RecommendI have lawn service and sprinklers gets missed and the grass suffers. I thought it would be a good idea to get a cordless weed eater. I always like Craftsman products and bought them for 35 + years. I always thought Craftsman was quality. Since I bought it just to weed eat around sprinklers at times I figured it would be great. It has no power to even trim around sprinklers and the battery did not last long enough to trim around the sprinklers and I have an average size lot, not like I have a lo...
Spool mechanism broke
Would Not RecommendSame as the other reviews. String feeder broken. Same spot as all the other photos. My father has always taught me to buy craftsman products because of quality. Pretty disappointing after 3 uses. Can't get photo to upload. So aggravated.
From craftsman.com
Hello, We appreciate your feedback. We would like to speak to you about the experience you had. Please email wecare@sbdinc.com and reference ti...
Hello Etea, Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the string trimmer CMCST915C1. Your...