Ratings & Reviews for CRAFTSMAN 20-volt max 10.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 1.5 Ah (Battery Included) (Charger Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are sharply divided on this trimmer. Many praise its lightweight design, ease of assembly, and dual trimming-edging functionality, finding it comfortable and ideal for small yards. However, nearly as many report severe battery issues—lasting only 10 to 20 minutes with 3.75-hour recharge times—forcing multiple battery purchases. Mechanical failures plague the product, with reviewers citing broken line feed systems, jammed spools, and failures after minimal use. Some note lack of power against thick grass and front-heavy balance. Despite positives, battery performance and durability concerns significantly undermine satisfaction.
Customer review summary generated by AI, including incentivized reviews.Still working
Would RecommendPurchased in March 2016. The only problem is the way the guard is made, it lost a tab so it works for awhile and then comes off. I need to buy a new guard. It works really well
2 yrs and broken now
Used this for a couple of years now, and now the string feeder is broken where can I find the parts to fix it?
From craftsman.com
Bad
Would Not Recommend[This review was collected as part of a promotion.] It starts smoking when you use it for over then 10 minutes
From craftsman.com
Hello, I appreciate your feedback on CMCST915C1, and I am sorry to hear the of the issues your company has experienced. Your satisfaction is our top p...
THANKFUL!
Would RecommendI AM AN ELDERLY LADY, WITH ARTHRITIS, LIVE ALONE, BUT STILL LIKE TO KEEP MY SMALL SPACE NEAT. I JUST RECENTLY PURCHASED THIS TRIMMER AND AM SO THANKFUL I FOUND IT. I LOVE ITS LIGHT WEIGHT AND EASE OF OPERATION WHILE STILL DOING WHAT A TRIMMER IS SUPPOSED TO DO. JUST WANTED TO SAY THANK YOU SO VERY MUCH FOR MAKING IT AVAILABLE.
From craftsman.com
auto feed broke after only using for one year
Would Not Recommendworked great fur awhile.
battery dead
the battery is dead and this thing is from 2015 i guess even though we bought it in 2025. Haven't been able to use it. 0/10.
From 20-volt max 10.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 1.5 Ah (Battery Included) (Charger Included) Verified Purchaser
Straight trash!!
Would Not RecommendDon’t buy this garbage product!!
Hello. Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that w...
Good buy
Would RecommendIt is so light. What I like about it is that battery last for about 30 minutes. This way I don't overwork myself
Verified Purchaser
JUNK
Would Not RecommendThe battery is dead before I can get around my house. It was new but I did not use it until this spring and found that the battery was already over 4 years old and JUNK!
From 20-volt max 10.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 1.5 Ah (Battery Included) (Charger Included) Verified Purchaser
Not a good experience purchasing with Lowes
Would Not RecommendThe battery does not work. Tried customer service who wants me to return the product and buy a new one.
Verified Purchaser
Hello Ash G. I appreciate your feedback on the CRAFTSMAN 20-volt max 10.0-in Straight Shaft Battery String Trimmer 1.5 Ah (Battery Included) (Charger...
Great product for small jobs
Would Recommend[This review was collected as part of a promotion.] I've had this tool for about 3 years, I've never had any issues with it. The power is not really strong for someone with a overgrown lawn or edge, that's where I've seen it struggle but if you don't have very thick grass or overgrown, it's a great product to have.
From craftsman.com
Dead out of the Box
Would Not RecommendDead battery right out of the box. Wish I had read the reviews before I bought it. Same comments going back two years. Shame on Craftsman and Lowes for continuing to sell a defective design.
Battery
Would Not RecommendBattery would not charge
Hello Olga and thank you for taking the time to provide your feedback on the CMCST915C1 CRAFTSMAN 20-volt Max 10-in Straight Shaft String Trimmer 1.5...
Now I know the reason why it’s a cheap price
Would Not RecommendIt twisted the cord and I wasn’t able to even start
Verified Purchaser
Hello Nidis. I'm sorry to hear you are not happy with the CMCST915C1. We would like to get some more information to determine if there is an i...
Craftsman Trimmer
Would RecommendLove this trimmer! This has been the best trimmer I have ever had. So easy with the auto feed, no need to bump it nor need to feed it back through. Can't see myself using any other trimmer!
Battery life and replacement parts
Would Not RecommendI purchased this item less than 3 years ago and the battery charge now only lasts for about 20 minutes. I thought lithium batteries were supposed to last longer. Now it has been discontinued and I cannot find a replacement battery or spool. Not cool Craftsman.
Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the...