Ratings & Reviews for CRAFTSMAN 20-volt max 10.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 1.5 Ah (Battery Included) (Charger Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are sharply divided on this trimmer. Many praise its lightweight design, ease of assembly, and dual trimming-edging functionality, finding it comfortable and ideal for small yards. However, nearly as many report severe battery issues—lasting only 10 to 20 minutes with 3.75-hour recharge times—forcing multiple battery purchases. Mechanical failures plague the product, with reviewers citing broken line feed systems, jammed spools, and failures after minimal use. Some note lack of power against thick grass and front-heavy balance. Despite positives, battery performance and durability concerns significantly undermine satisfaction.
Customer review summary generated by AI, including incentivized reviews.This really needs to be taken out of production.
Battery time is low, and after 3 uses it's stopped trimming almost altogether. My spool didn't break like other reviewers, but likely just because my motor gave out first.
From craftsman.com
bad battery and other things
Would Not RecommendFirst battery that came with it will not charge the head rotates to engage and only clicks once in a while so it will not stay in place to edge from out of the box something is loose it rattles it is hard for me to return to store it is a 200-mile round trip to lowes just really disappointed in Craftsman tools bought 6/13/2024
From 20-volt max 10.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 1.5 Ah (Battery Included) (Charger Included) Verified Purchaser
Broke after second use
Would Not RecommendThis broke during the second use. Not very durable. A pin fell off that helps release the string and it was not fixable. Would not recommend.
Verified Purchaser
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we woul...
Craftsman Weed Eater
Would Not RecommendI returned product due to battery not working. The sales clerk was aware that this was an issue with this product, she said she was surprised product had not been recalled, she explained many customers had returned product for the same issue. She hesitated to give me a refund without receipt...I understand. Thank Goodness I had used my rewards phone number at time of purchase which recorded the transaction and I was able to get a full refund.
From 20-volt max 10.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 1.5 Ah (Battery Included) (Charger Included) Verified Purchaser
A trimmer worth having
Would RecommendBest trimmer we have ever had, string doesn’t jam, worth the cost
Verified Purchaser
Be wary of the pricing discounts.
The battery in both trimmers were expired and did not work. I had to travel over 90 minutes to find replacements. Also I was granted a discount due to some poor service issues and after I made the order the discount was withdrawn
Verified Purchaser
Hello Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any ...
Same problem as most everyone else
Would Not RecommendI thought Craftsman was supposed to be a good product. Had for one season and I have the same problem as everyone else. Endless line of string because of a broken spool feed. No tension so it just blasts out and rains spool pieces all over you. A problem they have known about for years but apparently have decided to ignore. Shame on Craftsman for making such a shoddy product and not standing behind it. Probably won’t even consider Craftsman in the future.
From craftsman.com
Hello steve1971, I appreciate your feedback on the CMCST915C1 V20* Cordless 10 in WEEDWACKER® String Trimmer and Edger (1.5Ah) and I'm sorry to hear t...
defective chargers
I bought 1 this morning, the charger was defective. Craftsman CSR said it was a defective charger & it would be 2 weeks to get a new one from them. I took it back to Lowe's to replace, they tried 2 others off the shelf. Neither would charge.Returned for a refund.
Hello Doe and thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the CMCST915C1 CRAFTSMAN 20-volt Ma...
Whimpy
Would Not RecommendIt's not a powerfull as we thought it should be.
Verified Purchaser
Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the CMCST915C1. Your feedback is valuable as we ta...
adds string automaticly
Would Recommenddid what it was designed to do.
Verified Purchaser
Test product
Battery did not work
Verified Purchaser
Hello, Thank you for taking the time to provide your feedback on the 20-volt Max 10-in Straight Shaft Battery String Trimmer 1.5 Ah. We want to spe...
Good for edging.
Good trimmer.
Verified Purchaser
Hello Valued Customer, I appreciate your feedback on the CMCST915C1 V20* Cordless 10 in WEEDWACKER® String Trimmer and Edger (1.5Ah) and I'm sorry to ...