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Classic 16-ft 1 -Speed Steam mop

Ratings & Reviews for BLACK+DECKER Classic 16-ft 1 -Speed Steam mop

4.1
228
Review
 4.1 out of 5
228 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The steam mop provides effective floor cleaning with fast heating and consistent steam output, though some users reported quality and durability issues with the included mop pad and inconsistent steam. While it may be a budget-friendly option, the product's performance and longevity appear mixed based on customer feedback.

Customer review summary generated by AI, including incentivized reviews.
228 Customer Reviews

Disappointed

Would Not Recommend

I was spoiled with Bissell but thought I would try theBlack & Decker Classic to find Three issues with the steam mop , cord is way to short ( forced to use extension cord , very impractical ) awkward to fill water tank and also tank to small and then to empty even more difficult as the tank is not removable , lastly the pad ( only one ) is to think and cannot get the grout areas of tile ( luckily I saved the refills I purchased brim my Bissel that are thick cloth pads that fit the Classic ( a...

November 18, 2023
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Response from SBD_Product Expert

Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #HSM13E1) and I'm sorry to hear about the bad ...

SBD_Product ExpertNovember 21, 2023

Not upto parr

Would Not Recommend

I normally read reviews before purchase I didnt on this one. I had a steam mop prior to this for several yrs, I wanted to upgrade but this mop is MESSY not only does it steam but it emits a lot of water which you hav to wait for it to dry or I have put a towel on the mop (while off) to go over the floor to get the amount of water left behind up. Which is now an extra step. Sorry !!!

November 6, 2023
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Response from SBD_Product Expert

Hello MissVee. I'm sorry to hear you are not happy with the HSM13E1. We would like to get some more information to determine if there is an iss...

SBD_Product ExpertNovember 6, 2023

Fuss free

Easy to use

September 4, 2023
Verified Purchaser
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Good value, easy to use

This mop is lightweight and easy to use. However I find the microfiber pad alone is not sufficient to remove all the dirt. It's also necessary to make a second pass over the floor with a towel which picks up remaining moisture and dirt that the steam cleaner has loosened.

August 17, 2023

From blackanddecker.com

Cord way too short!

Would Not Recommend

I was happy with the simplicity of it, but the cord is ridiculously short. I cannot even mop one room without having to use multiple outlets. Since the product works, I hate to return it, but I will have to purchase an extension cord to make it usable causing this "simple steam mop" to cost a lot more than it should. I am very disappointed.

August 15, 2023

From blackanddecker.com

Response from BLACK+DECKER ®

Hello Ms Ila. Your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments a...

BLACK+DECKER ® August 15, 2023

Good for 3 months....

Would Not Recommend

Bought on April 15, 2023 and broke on August 5, 2023. They expected a very small piece of plastic to support the back and forth movement of the mop head? Please don't waste your money. We hardly used this; wasn't like it was used extensively.

August 5, 2023
Verified Purchaser
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Response from SBD_Product Expert

Hello, I appreciate your feedback on the HSM13E1 Classic 1-Speed Steam Mop and I'm sorry to hear that is broken. Your satisfaction is our top pri...

SBD_Product ExpertAugust 5, 2023

Classic 1-Speed Steam Mop

Would Recommend

I bought it for a friend and she loves it!

July 28, 2023
Verified Purchaser
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Cleaned my floors better than expected

Would Recommend

Works well at sanitizing and very easy to assemble and use.

July 20, 2023
Verified Purchaser
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Off/On switch is not easy to reach

Would Recommend

It heats up water very fast and it is ready to use in less than 30sec

July 18, 2023
Verified Purchaser
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Response from SBD_Product Expert

Hello leszek and thank you for your feedback on the HSM131E1. Your feedback is valuable as we take into consideration every piece of feedback that w...

SBD_Product ExpertAugust 8, 2023

Great steam moo!

Would Recommend

Really like this product, but wish cord would be a little longer.

June 27, 2023
Verified Purchaser
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Pnly one pad & short cord.

Would Recommend

Less expensive then other brands & models. Performs as advertised. Only comes with one cleaning pad & hard to find more pads. Electric could be another 10 feet longer.O

May 3, 2023
Verified Purchaser
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Inexpensive, does its job.

I needed a small inexpensive steamer for my man cave. This works great.

May 2, 2023
Verified Purchaser
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Horrible Steam Mop

Would Not Recommend

1st- The cord is so short that you will have to use an extension cord every time. 2nd- Used it once to steam the foyer and now I cannot get it to produce steam consistently. I will be taking this back to the store.

April 23, 2023
Verified Purchaser
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Response from SBD_Product Expert

Hello Debby.
Thank you for your feedback regarding the Steam mop. I am sorry to hear you are unhappy with this product and would be more than h...

SBD_Product ExpertApril 24, 2023

Great product for a great price!

Would Recommend

Great product! Gets candle wax off of furniture and floors with no problem!! Muddy foot prints from the dogs are no problem with this little thing! And it's lightweight!!

April 1, 2023

From blackanddecker.com

Cord is too short

Would Not Recommend

This steam cleaner works great but the cord needs to be at least 4 to 6 feet longer.

January 22, 2023

From blackanddecker.com

Response from Social Media

Hello. Thank you for your feedback regarding the Steam mop. Your satisfaction is our top priority. If you would like further assistance, please emai...

Social MediaJanuary 24, 2023

Clean Freak

The on and off buttons are flimsy. It cleaned the floors pretty good.

January 22, 2023
Verified Purchaser
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Response from SBD_Product Expert

Hello.
Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the Steam mop. Your feedback is valua...

SBD_Product ExpertAugust 3, 2023