Ratings may include incentivized customer reviews.
What Customers Are Saying
The cordless handheld vacuum is a powerful and compact cleaning tool with strong suction, making it effective for quick cleanups and hard-to-reach areas. Customers praised its lightweight design and ease of use, though the battery life of around 10-20 minutes before needing a recharge was a common drawback. Some users also reported issues with the battery degrading over time, leading to the vacuum becoming unusable after a couple years of use.
Customer review summary generated by AI, including incentivized reviews.Battery stops holds its charge
Would Not RecommendThis vacuum is really good at first. One of the best suction handhelds I ever used. However, after a year of usage, the battery stops holding its charge. Then you'll have about 15 seconds to use it each time. And there's no way to buy a replacement battery, making it useless and you having to buy a new one. If there was a way to at least change the battery it would be 4 stars for me.
From blackanddecker.com
Dog Hair Gone!
My car has never been so clean. Car wash vacuums never worked on dog hair. This little Black & Decker with the brush and suction has removed most of the dog hair from my car. It's great in the house for small, quick clean ups, too.
From blackanddecker.com
Best handheld vac on the market
Would RecommendThis is the best handheld vacuum I’ve ever owned. It’s my second time buying it. The first one lasted 5 years. It has great suction, easy cleaning and the tools to extend reach or use the brush are built right in.
From blackanddecker.com
Best & Most Reliable Dustbuster Model Ever Made!
Would RecommendHave used this specific Models for many years and I feel it’s the Best Model that Black & Decker has ever made. I like everything about this Model and it’s Easy to take apart and Clean. Power is Fantastic and it holds a Long Charge. Thanks!
From blackanddecker.com
Always Handy
Would RecommendThis is our second Black and Decker Cordless Hand Voc. Identical to the previous one. Our first one was purchased about eight years ago and is still going strong with the exception that the battery is not lasting as long as it once did. We use it both around the house and in the car. The intake extension is a great feature for using it in the car. Cleaning the filter and emptying the debris is so easy and convenient. No wonder you haven’t changed it for at least eight years. It’s the perfect Vac...
From blackanddecker.com
Disgruntled Consumer
This product is not worth the money one pays for it.... after only 3 months and only used several times the motor howls and it lacks any suction power at all....beware of this vacuum ... it's a lemon !!! And after reading the Terms & Conditions I only hope Black & Decker publishes this content I have submitted.
From blackanddecker.com
Hello, I appreciate your feedback on the Model BDH2000PL and I'm sorry to hear the unit is no longer working as it should. Your satisfaction is our to...
great
Would Recommendpowerful and handy, love it! perfect for hard to reach areas to clean
From blackanddecker.com
I'm hard to please! I'm pleased with this vacuum.
This is an upgrade of a B&D model I had for almost 15 years. So I bought the upgrade! It is an incredible hand=held vacuum with excellent suction and convenient features: easy to empty, and the filter can be cleaned with the suction hose from your large vacuum. I keep my unit plugged in all the time, and so it's always ready for quick cleanups. I looked long and hard for the upgrade.
From blackanddecker.com
Wow
Would RecommendI bought it because my other black and decker was giving out....I was a little shaky buying it. once I received it I was amazing how much power it hadi love it easy to use and very simple to clean it out charges very good. If your thinking about buying it get it you won't be disappointed one bit
From blackanddecker.com
failed
Would Not RecommendMotor burned up after just 9 months
Verified Purchaser
Hello Tom, I appreciate your feedback on the Model BDH2000PL and I'm sorry to hear the motor stopped working. Your satisfaction is our top priori...
Mr
Would Not RecommendGood vacuum. Extremely noisy. It gets lots of use. Wife likes it. Cat hates it.
From blackanddecker.com
Best Dustbuster!
This is our second dustbuster! We had one for, probably close to 20 years before it finally conked out :o(. We were so happy that Black & Decker still has the same dustbuster because it is the strongest one out there!
From blackanddecker.com
Top Pick By Reviers
Would RecommendExactly what I needed. The only problem is following the directions to put it together but that’s not a Lowe’s problem. Definitely my problem but I’ll figure it out.
Verified Purchaser
Great when it works, but has battery life issues
Would Not RecommendWhen it does work it’s good, but it only gets used once every couples months or so and the battery has stopped charging and working twice now. The first time B&D replaced it with a working unit, which was great. Need to contact them to see what my options are that it’s happened a second time.
From blackanddecker.com
Hello Scotty581, I appreciate your feedback on the BDH2000PL 20V MAX* Handheld Vacuum, Cordless, Grey and I'm sorry to hear it stopped charging. Your ...
Good suction, bad battery
Would Not RecommendI've had this vacuum for three years. In six months the battery went from holding a charge for about 10 minutes to less than 2 minutes. Now, I get 40 seconds. Black & Decker doesn't sell a replacement battery so I'm tossing this unit. And, I'm not buying another B&D product.
From blackanddecker.com
Hello. I appreciate your feedback on the Vacuum and I'm sorry to hear about the battery issue. Your satisfaction is our top priority. Please contact...
Ok until the battery goes
Would Not RecommendIt worked ok for a while. Then the battery life started deteriorating until it no longer holds a charge. Since it is not replaceable it is now nothing more than another item destined for the landfill. I guess Black+Decker does not support the 5 R's.
From blackanddecker.com
Hello Gram66. I appreciate your feedback on the BDH2000PL and I'm sorry to hear about the issue with your battery. Your satisfaction is our top prior...
Great till it wasn't
Got mine 7/21, but now everything - esp dog hair - gets stuck at the flap between the tube & the cylinder. Originally loved the space-saving design & suction, but durability seems to be an issue. I haven't contacted customer service yet but will post an update when I do
Hello leapyearcin and thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the BLACK+DECKER 20-Volt...

Hello, I appreciate your feedback on the Model BDH2000PL and I'm sorry to hear it is no longer holding the charge. Your satisfaction is our top priori...