Ratings may include incentivized customer reviews.
What Customers Are Saying
The cordless handheld vacuum is a powerful and compact cleaning tool with strong suction, making it effective for quick cleanups and hard-to-reach areas. Customers praised its lightweight design and ease of use, though the battery life of around 10-20 minutes before needing a recharge was a common drawback. Some users also reported issues with the battery degrading over time, leading to the vacuum becoming unusable after a couple years of use.
Customer review summary generated by AI, including incentivized reviews.Shedding has met its match
This is a very powerful vac (a bit loud but that goes with the territory) with a long operating life between charges. The brush attachment works very well on my dog beds and saddle pads. With a horse, a German Shepherd and a Golden Retriever there is constant shedding. Docking in order to charge is as simple as placing it down on the charger.
From blackanddecker.com
Plastic pins hinged door breaks easy
Hinged door broke with the plastic pins. Hoping to buy a replacement door but doesn't show up in black and Decker parts
From blackanddecker.com
Defective Piot Vac
Would Not RecommendRecently bought 3 handheld pivot dustbusters. None of them will turn on or hold a charge. They have never worked.
From blackanddecker.com
Hello ezamba, I appreciate your feedback on the BDH200PL dustbuster® PIVOT VAC Cordless Handheld Vacuum For Home & Car and I'm sorry to hear they won'...
Too loud, no suction
Would Not RecommendWorked well for a while but then lost suction and got super loud. Filter is clean so there is something wrong with the motor. Totally unusable.
From blackanddecker.com
Hello Benk, I appreciate your feedback on the BDH2000PL and I am sorry to hear the vacuum is not working well. Your satisfaction is our top priority. ...
Absolute Trash!!!
Would Not RecommendDO NOT BUY!!! The product is absolute trash! When I first used it, it barely picked up anything. I figured it was because I needed to charge it. This wasn't the case, this "hand vac" has no power and barely picked up sand or crumbs. I regret that I never got around to getting my money back. Hopefully this post can prevent you from wasting your time and money.
From blackanddecker.com
Hello. We appreciate your feedback on the Handheld Vacuum. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and inc...
Disappointed
Very disappointed. Lasted 5 months. Worked great in the beginning.
From blackanddecker.com
Hello. We appreciate your feedback on the BDH2000L. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top pri...
Great Hand vac perfect for a busy house
Great Hand vac perfect for a busy house this thing sucks up all your messes
From blackanddecker.com
Horrible charging update
Would Not RecommendPurchased as replacement for previous similar model and come to find it requires shelf space on a platter to charge. The entire reason to have this is to mount on wall to reduce space. Forcing the unit to charge on the counter is…counterproductive…while a pun—it’s a horrible design. I will be returning and getting something else that doesn’t require counter space. Like 99% of all other handheld vacuums.
From blackanddecker.com
Hello, we're sorry for any inconvenience. Your feedback is valuable as we consider every piece of feedback we come across. We have documented your com...
Super Convenient
Would RecommendPowerful & easy to use. I use my dustbuster for all my rooms and mid jobs.
From blackanddecker.com
GREATEST DESIGN AND DUSTBUSTER EVER!
I don't understand why this workhorse has such a low rating. WEll- partly. My firt one the batery died. But I bought another nd it has been oging strong for 16 months now! Came here to buy another for my son who lovesit! for his new apartment. I adore mine and enjoy using it eery single time! It's light, works for 5-10 minutes at time which is good enough for light quick dust mess in an apartment and nit can reach every nook and cranny. Strong suction, love the design! easy cleanup of tool itsel...
From blackanddecker.com
Junk
Would Not RecommendLittle suction. Battery, half hour. Might pick up lint. Junk
From blackanddecker.com
Hello. We appreciate your feedback on the BDH2000L. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top pri...
Bad battery
Would Not RecommendI bought two of these because they looked great and saw good reviews. They all have battery problems. One of them only worked for less than a year and the battery gave up. It only turns on for few seconds after a full charge.
From blackanddecker.com
Hello PaulF. Thank you for taking the time to provide your feedback on the dustbuster® PIVOT VAC™ Cordless Handheld Vacuum BDH2000PL and I'm sorry to ...
Great product. Glad I upgraded to this.
Well made. Strong suction. Glad I bought it. Nice product
From blackanddecker.com
Love my 20 Volt AdvancedClean Cordless Handheld
Would RecommendI have purchased four of the 16 volt Dustbusters for home use, office use, grandkids' use, and mother-in-law use over the last 5+ years - that last one shows how much I believe in the product! Then I bought the 20 Volt Advanced Clean Cordless Handheld Vacuum, Home and Car Vacuum (BDH2000L) about a year ago, and I've loved it. Now I'm buying a second one as a present. I must say I don't understand the pretty negative reviews from a fair amount of folks. I am very pleased with the product; it ...
From blackanddecker.com
Great for Auto and RVs
Would RecommendMakes quick and easy cleanup a snap. Light and powerful enough for everyday small clean ups.
Verified Purchaser
4th one & love it
Would RecommendQuick to charge. Amazing suction power. Purchased our fourth one. Great & reliable brand.
From blackanddecker.com
Shut off
This handheld vac will not stay on. It shuts off almost immediately.
From blackanddecker.com
Hello Susan68. I appreciate your feedback on the 20V MAX* Lithium Handheld Vacuum BDH2000L and I'm sorry to hear that it shuts off almost immediately....
Excellent Until It Won't Charge
Would Not RecommendI had an earlier model (PHV1810) of this vacuum that lasted for over 5 years--I've had this for 18 months and now it won't charge and thus it won't turn on. I love this vacuum for its compact size, powerful suction, and pivoting feature that lets me get into hard-to-reach spots, but it just abruptly stopped working one day after consistent, quality performance. I'm so disappointed!
From blackanddecker.com
Hello R2D2. I appreciate your feedback on the dustbuster® 20V MAX* Handheld Vacuum, Cordless, Grey BDH2000PL and I'm sorry to hear that it won't charg...

Hello Scott. I appreciate your feedback on the BDH2000PL and I'm sorry to hear about the issue you are having.. Your satisfaction is our top priority...