Ratings may include incentivized customer reviews.
What Customers Are Saying
The cordless handheld vacuum is a powerful and compact cleaning tool with strong suction, making it effective for quick cleanups and hard-to-reach areas. Customers praised its lightweight design and ease of use, though the battery life of around 10-20 minutes before needing a recharge was a common drawback. Some users also reported issues with the battery degrading over time, leading to the vacuum becoming unusable after a couple years of use.
Customer review summary generated by AI, including incentivized reviews.Works great
Would RecommendSo far so good.... Much more powerful than our last cordless vacuum
Poor suction
Would Not RecommendBought this to vacuum my new carpet on the steps. Had it plugged in for for a few days. When I used it on my steps only did 7 steps then battery turned off. Suction was poor. Had to gather what the brush picked up and push it into the vacuum. Awful vacuum. Wasted my money.
From blackanddecker.com
Best hand vac ever
Would RecommendI bought this about 3 years ago. It is the best hand vac I have ever had. But alas, the cord that connects to the charger broke off. I could not find a replacement charger, so I purchased another brand and I am really disappointed with it. Hopefully I can find another charger for my Black and Decker cordless handheld pivot vac which is so easy and convenient to use.
From blackanddecker.com
TERRIFIC VAC
Would RecommendThe 20 volt handheld vac is the best ever. It's Powerful, holds a charge longer than all others. Great Dust Buster !
From blackanddecker.com
Love this vacuum!
Would RecommendWe use this vacuum constantly. It's much more powerful than our previous model, yet is compact and lightweight. It's handy for quick pick-ups in the house and cleaning tough to reach spots in our car. Love it!
From blackanddecker.com
No replacement battery?! BS!
Decent vac, but will no longer buy B&D throw-away vacuums
From blackanddecker.com
bdh2000l
Would Recommendhave owned same model for over 10 years and impeller finally broke. love it so much i bought another
From blackanddecker.com
Don't expect more than a few years, then trash.
Would Not RecommendProduct works beautifully out of the box, but over a couple of years, the battery holds <1min of charge. There is no way to replace the battery, so the entire unit is garbage. I think this is irresponsible of B+D to contribute to unnecessary trash. Designed to force complete replacement. Not buying here again.
From blackanddecker.com
Bad battery
Would Not RecommendAfter a Year of Use battery online last 1 minute. And no possiibility to buy a replacement battery Vacum itself very good but when battery give up this fast it is useless
From blackanddecker.com
Did not last
Would Not RecommendWAS great for awhile and then the battery wouldn’t charge. Useless now.
From blackanddecker.com
great hand vacuum
Would Recommendhave used an earlier version of this product for more than 7 years and never had a problem. battery still excellent. about 2 years ago purchased this product which worked excellently until this month. has not been holding a charge. called CS to see if the battery could be replaced. Instead, they sent me a new replacement no charge! working excellently.
From blackanddecker.com
Over priced and a poor product
Would Not RecommendThis handheld is not cheap. I am ok with spending money for a good product, this is not a good product. Have not had very good experiences overall with black and decker. Lost suction power and the motor had a burning smell. Only had this for maybe 8 months.
Works good but limited battery life
Would RecommendThe Black+Decker-20V MAX Lilthium Pivot Vac worked great, but, unfortunately the lithium battery is not replaceable. So, after using it for two or three years the battery life is spent. I will have to buy a new Vac rather than just replace the battery.
From blackanddecker.com
Short lived battery
Would Not RecommendA very nice portable powerful hand vac that is only good for a short amount of time. Lithium batter difficult to maintain and short lived without any replacement. Good for maybe 18 months.
From blackanddecker.com
Doesn’t charge
Would Not RecommendI just opened the box, plugged in the charger and there’s nothing.... no light, no charge and zero signs of this thing working. I’ve tried all the trouble shooting and nothing has worked. Very disappointing seeing as it was a gift and I have no receipt. Make better products!
From blackanddecker.com
Works great...until the battery dies
Would Not RecommendI bought this two years ago, and I now get about 30 seconds of use before the battery dies. Suction very good while the battery lasts.
From blackanddecker.com
It ok but wouldn’t recomemerd it
Would Not RecommendKind of cheaply made the way the hatch opens to empty the dust put. Careful not to sneeze with the hatch open because you will break the hatch. The filter changed easy enough but not the pre filter. It looks like a special a tool needed to get the prefilter out. The first unit it was used a lot but the motor came loose. Cheap, cheaply made. Bet it won’t last as long as the bd Dustbuster.
From blackanddecker.com

Hi-
We appreciate your feedback on this unit and are sorry to hear of the issue you are having with your product. This is not the kind of perf...