Ratings may include incentivized customer reviews.
What Customers Are Saying
The carpet cleaner effectively cleans carpets and removes pet stains. It has good suction power and a wide cleaning path, making it easy to use. However, some customers have experienced issues with leaks, broken components, and inadequate water extraction. The product provides good value when functioning properly, but users should be aware of the potential quality control and design problems.
Customer review summary generated by AI, including incentivized reviews.Good
Would RecommendIt seems to be cleaning deeper than my old one
Verified Purchaser
Good value
Would RecommendVery easy to use
Verified Purchaser
Picks up spills from the carpet and gets it all
Would RecommendWork's as it should very nice
Verified Purchaser
Does not come with extentions or a hose.
I did not like that for the price it did not come with extentions or a hose but instead small bottle of cleaner. Bissel on their website is selling the exact one with extentions and hose. I would not recommend buying from Lowes.
Verified Purchaser
Worth buying
Would Recommend[This review was collected as part of a promotion.] I just tried spot cleaning with it, meaning not the whole room but a central part of a carpet. It is really time consuming process and requires frequent tanks changing. It collects all pets fur and leaves it behind on the floor, so I had to pick it up manually. It is really annoying. Overall it leaves mixed feelings but still good for the price.
From BISSELL Homecare
Think about it
Would Not Recommend[This review was collected as part of a promotion.] This machine ripped my carpet and it did not do the job it's still dirty
From BISSELL Homecare
So far, so good.
Would Recommend[This review was collected as part of a promotion.] I was surprised with how much plastic was used in the product. That being said, I've used it twice and it seems to do a very nice job.
From BISSELL Homecare
Great vac, but small design flaw
Would RecommendBought this to clean up our area rug, did the job, but a mist of spray comes out at the bottom hitting your feet. And then there's the leaking issue after use, water dripping everywhere. The next day I used the hose vacuum on the sofa, and it leaked those water too. Overall, good vac, if the leak wasn't an issue.
Nice!!
Would RecommendThis rug cleaner is perfect for my needs. Cleans heavy traffic areas nicely. It's lightweight and not too bulky to maneuver. Great price too.
From BISSELL Homecare
Beware of reservoir size
Would RecommendThe product is exactly as it was described. It works perfectly for regular cleaning and maintenance. I purchased this because I was unhappy with the quality I receive from the professional carpet cleaning companies. The fact that these have a continues rotating brush (like your vacuum) is a huge plus. The rental units at the stores all have an oscillating brush. Unfortunately, I had heavy soiled, high traffic areas that should have been addressed long ago. These machines have, I believe only a o...
Verified Purchaser
Bound up!! Stopped working
The machine I bought bound up with PET HAIR within 3 months of purchasing! Chatted wih Jose who did nothing to help. Just kept saying things by the book. Did not offer any personalized help. Asked to chat with a supervisor. Nope! Gotta give your phone number for the supervisor to call you back. Supers don't do chat. Customer Service is horrible. Will NEVER buy another Bissell and I have been a repeat customer
From BISSELL Homecare
Good price
Would RecommendI liked how easy it was to use.
Verified Purchaser
TurboClean Pet XL Carpet Cleaner is a powerful
Would RecommendThe TurboClean Pet XL Carpet Cleaner is a powerful and versatile machine that exceeded my expectations. While it's a bit bulkier than some competitors, the extra size translates to a larger cleaning path, significantly reducing cleaning time. The suction is exceptional, leaving carpets noticeably drier than other machines I've used. The pet hair removal is truly impressive; it effortlessly tackled ingrained pet hair and dirt, leaving my carpets looking and feeling fresh. The included attachm...
Verified Purchaser
Great suction and cleaning power.
Would Recommend[This review was collected as part of a promotion.] I was quite impressed how quickly it cleaned and the water became dirty considering my carpets were cleaned 8 months ago professionally. The odor of animals is gone and it smells fresh.
From BISSELL Homecare
I recommend this product.
Would Recommend[This review was collected as part of a promotion.] This carpet cleaner cleans very well and has great suction. This is my third Bissell and wouldn't buy anything else but Bissell.
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
The easiest rug cleaner
Would Recommend[This review was collected as part of a promotion.] I have never owned a rug cleaner before and anticipated.It would be very hard to do. Was I wrong! This is the easiest I have ever had of a job to clean a rug and it came out fantastic! My old rugs look like new again.And that sure saved me money, not having to buy new rugs.
From BISSELL Homecare
How good this steam cleaner is
Would RecommendIt is wider that my previous one and cleans a lot better. It is very easy to clean the cleaner when you are through also.
Verified Purchaser
Initial impression
Would RecommendThis unit is well built and works better than what i expected for its price point. I see others complain about the dirty water tank size and while it is small its also a testament too how well this unit recovers the water from the carpet. I originally went to purchase a more expensive unit and when it wasn't available chose this one as a temporary unit as i needed one immediately, very impressed with this machine.

Hi Trell. This should definitely not happen. Please reach out to BISSELL Consumer Care at support.bissell.com so we can help with your machine.