Ratings may include incentivized customer reviews.
What Customers Are Saying
The carpet cleaner effectively cleans carpets and removes pet stains. It has good suction power and a wide cleaning path, making it easy to use. However, some customers have experienced issues with leaks, broken components, and inadequate water extraction. The product provides good value when functioning properly, but users should be aware of the potential quality control and design problems.
Customer review summary generated by AI, including incentivized reviews.Not the best
Would Not RecommendThe tanks keep falling off when in use. I have secured them many times and they will not stay. Makes more of a mess.
Verified Purchaser
I have to buy another carpet shampooer to replace this one
Would Not RecommendI bought this less than a year ago & I'm going to have to already replace it . I put the water and the cleaner in the top part, it instantly starts leaking and going all over the floor, my husband took it apart and found a crack in it and he fixed but the fix only lasted one room and then broke again so ... I probably should've gotten the warranty but I figured Bissell was a good enough brand that I wouldn't have to worry about it . I only used it maybe a handful of times . The first couple time...
From BISSELL Homecare
Terrible
Would Not RecommendAvoid this carpet cleaner unless you enjoy having to stop to empty the dirty water all the time. I did my living room and hallway and lost count of the number of times I had to stop and empty it or fill the clean water tank. The instructions tell you to keep going back and forth until the solution being pulled up is clear. You can't see anything because of the clunky tanks so it's hard to tell when the water is clear...unless you're plastic man and can stretch around to see it. Doesn't clean the...
From BISSELL Homecare
We're sorry you aren't happy with your machine, JK! We'll share your feedback with our quality team, but please reach out to us in the future if we ca...
E-Gads
Would RecommendThis machine is a beast! We had an old 1990's Bissell that needed to be put to rest. This one proved to me that sometimes the advancement of technology actually does make things easier. Unlike upgrading your phone or computer, this was so easy i didn't even have to think while I was cleaning!
Verified Purchaser
Works well
Would RecommendOverall I think it worked great but the amount of times you have to fill & dumb to clean one small room can get excessive. I bought this once bc it’s says XL not sure what they’re referring to but its not the size of the water compartments that’s for sure.
Verified Purchaser
I loved this at first
Would Not RecommendThis is now my second bissell product to overheat and become unusable. I have had this steam cleaner for maybe 1 year and after turning it on to use it yesterday, it started smoking. I quickly turned it off and took the bottom apart and realized a belt was broken. No worries, I ordered a new belt and replaced it. Today, I fixed the belt and turned it on. Same thing happened. I am beyond frustrated because this same thing happened to our vacuum less than a year after purchase. These appliances ar...
From BISSELL Homecare
Oh no, Madison! This shouldn't be happening, but you have a warranty with BISSELL and we are happy to help with your machine. Please reach out to us d...
Really works well
Would RecommendI have 6 area rugs and a carpeted staircase. I have never cleaned the rugs other than occasional spot cleaning. 2 of the rugs haven't been cleaned in over 20 years (vacuumed yes but never wet cleaned). So I bought the Turboclean Pet XL and it's amazing how much dirt must have been in those rugs. Dirty water was very dark. I'm happy and it doesn't bother me in the slightest that I have to dump out often. Only negative in my view is the weight. I use a Dyson stick vacuum and it's like waving a wan...
From BISSELL Homecare
The single roller brush seems to work better than
It works great and seems to work better than the last model that I had.
Verified Purchaser
New and Improved
Would RecommendThis is not our first Bissell carpet shampooer, but it is the best. The machine has been improved with larger reservoirs for clean and soiled water, and the suction is more powerful. Still it seems to weigh less, and maneuvers more easily.
Verified Purchaser
Easy
Would RecommendSo easy to put together. Canisters come in and out without a hitch. I felt the machine did a great job cleaning. I do wish any cleaner could be powerful enough to remove a maximum amount of water and moisture, but that is not unique to this machine. I was happy with it.
Verified Purchaser
Works great! Enjoyed using it so much!
Would RecommendIt was light and easier then thought it would be! Plan on doing the whole house, next long weekend!
Verified Purchaser
Shampooer
Would RecommendIt cleans. That's all I need
Verified Purchaser
Don’t buy this
Would Not RecommendThe cleaning fluid is in a gravity feed, not an electric pump/sprayer. Does not work most of the time
Verified Purchaser

Your machine comes with a warranty and we'd love to help get you a working machine, Megan! Please contact us at support.bissell.com.