Ratings may include incentivized customer reviews.
What Customers Are Saying
The carpet cleaner effectively cleans carpets and removes pet stains. It has good suction power and a wide cleaning path, making it easy to use. However, some customers have experienced issues with leaks, broken components, and inadequate water extraction. The product provides good value when functioning properly, but users should be aware of the potential quality control and design problems.
Customer review summary generated by AI, including incentivized reviews.Renewed Our Carpets
Would RecommendIt made our carpets look new again. It cleaned pet and other stains in our carpets. The carpets are fluffy and soft like new again
Verified Purchaser
East to use
Would Recommend[This review was collected as part of a promotion.] Amazing carpet machine with great suction power. Easy to use and easy to clean machine afterward. Would like dirty tank to have more max capacity-have to empty often.
From BISSELL Homecare
Power suction and Easy use
Would Recommend[This review was collected as part of a promotion.] Easy to use and to clean machine afterward. Good suction. Would like to have more max capacity dirty water tank- have to empty often. Sweepstakes promotion review
From BISSELL Homecare
Makes my dog feel better about getting old
Would Recommend[This review was collected as part of a promotion.] Have a very old dog that has accidents...bought specifically to clean up after him. Works great!!!
From BISSELL Homecare
A great buy!
Would Recommend[This review was collected as part of a promotion.] Just purchased a new carpet cleaner from Bissel. It was a great price and has attachments for upholstery. I used it right away at my mother's house and the change in the carpeting was amazing. It dried really fast and was so soft on our feet. It highly recommend this cleaner.
From BISSELL Homecare
Great product!
Would Recommend[This review was collected as part of a promotion.] This is our second pet carpet cleaner. We had to buy a second because our adult kids keep taking it.
From BISSELL Homecare
Highly Recommend!
Would Recommend[This review was collected as part of a promotion.] I am very please with what I got for the price I paid. This carpet shampooer has saves my life! Love it!
From BISSELL Homecare
Appears to be good!
Would Recommend[This review was collected as part of a promotion.] Received it. Have not used it yet. Appears to be good.
From BISSELL Homecare
When it works, it's good, but it breaks often.
Would Not RecommendI got this a year ago to clean up any minor pet accidents around the home, and I find it has only come with a neverending series of problems. For starters, the belts driving the brush break constantly and need to be replaced every other month, the drive shaft those belts attach to rust easily, the vacuum itself is tricky to clean thoroughly, and sometimes the motor loses power and doesn't pull up as much wash water as it should. If and only if you're not experiencing any of those, the vacuum wor...
From BISSELL Homecare
Use with Caution- Too Powerfull
Would Not RecommendI use this to clean my carpet and for spilled soda etc on couch cushions. Or, I would. My Main and MAJOR issue is that I live in an apartment so I don't have the highest quality rugs. After a few uses, I noticed a lot stuff gathering in the shield part. I cleaned it ut, feeling, wow, it's really getting the dirt out. But I soon noticed that it was in fact pulling the fibers from the carpet. That's not good. I tried using the attachment in my bedroom and noticed a burning smell. It turned out tha...
From BISSELL Homecare
Thanks for your feedback. The machine will lift out deep down dirt, hair, debris and loose carpet fibers. It sounds like it's working properly, but it...
Awful Suction just wasted my time getting this
Would Not RecommendThis cleaners suction is awful the machine barely sucks the water up my carpet is still very wet because the machine didn’t suction up the water like another machine I had and I couldn’t find it online or else I would have purchased it again this machine will be going back to Lowe’s I don’t need my carpet to start smelling mildewed because of the water that wasn’t extracted from the carpet I will never purchase this machine again I wished they still made the Liftoff machine it was a awesome mach...
Great buy!
Would RecommendThis shampooer works great for pet and other stains you might have in your carpets.
Verified Purchaser
SUPER DISAPPOINTED. WATER COLLECTION TANK ISN'T ONE GALLON!
Would Not Recommend[This review was collected as part of a promotion.] I've had a Bissell Pro Heat Premier carpet cleaner for well over a decade, and I absolutely loved that machine. Unfortunately, the water tank has developed a crack, so I can no longer use it. I had to replace it, so I stayed loyal to Bissell and bought the TurboClean Pet XL. What a mistake! Everything works fine on this machine, except for one major flaw. The dirty water collection tank does NOT hold one gallon of water. Yeah, the container is ...
From BISSELL Homecare
We're sorry to hear you're dissatisfied with the machine. We appreciate the feedback and would be happy to help with any issues you're experiencing. P...
Great carpet cleaner
Would RecommendEasy assemble, great carpet cleaner better than the hoover I had previously.
Verified Purchaser
Oh no, Kris! We're sorry to hear you're having this consistent issue. You have a warranty with BISSELL and our Consumer Care team is ready to help you...