Ratings may include incentivized customer reviews.
What Customers Are Saying
The carpet cleaner effectively cleans carpets and removes pet stains. It has good suction power and a wide cleaning path, making it easy to use. However, some customers have experienced issues with leaks, broken components, and inadequate water extraction. The product provides good value when functioning properly, but users should be aware of the potential quality control and design problems.
Customer review summary generated by AI, including incentivized reviews.LOVE LOVE LOVE THIS only 1 downside
Would RecommendI havecleaned my entire house and car with this. The only downside I have with this product is how often you have to dump out the liquid like I ishs there was more space for the dirty water so I wouldn’t have to pour it out so often. Other than that this thing has become my new love
Verified Purchaser
I wouldn't buy it again
Would Not RecommendY'all are charging too much for this! Cheap plastic product. I can feel water coming out behind the machine as the beater is trying to suck up the water. Totally a rip off.
From BISSELL Homecare
[Employee of lowes]
Verified Purchaser Lowe's Employee
never
Would Not RecommendTwo clean water tanks have leaked and I can't get replacement parts.
From BISSELL Homecare
Hi Denise. We’re sorry to hear about the leaking clean water tanks—that’s definitely not the experience we want for you. It’s frustrating when replace...
This one has no 'rinse' mode.
Easy to use and to clean after. Left the carpet damper than I like, but it did dry overnight.
Verified Purchaser
Worst product
Would Not RecommendI wouldn’t even give this item one star. I just took it out of the box, installed as per the instructions and added the water and solution provided. It didn’t seem to clean much, left for about a 1/2 hr and came back and both the dirty container and water with solution container were empty! Leaked all over the floor, creating mor of a mess
From BISSELL Homecare
We’re really sorry to hear about the leaking and poor cleaning performance—that’s not what we expect from the TurboClean™. It sounds like there may be...
Used twice and it burned out....
Would Not RecommendWasn't worth shipping back. Had exactly 2 uses had I rented a cleaner for two days.
Verified Purchaser
[This review was collected as part of a promotion.]
From BISSELL Homecare
Great Carpet Cleaner for the Price!
Would RecommendWe literally only have 1 room in our house that is carpeted and needed a rug cleaner for that sole purpose. We luckily found this one on sale at our local store. The cleaner is easy to use and did an amazing job at cleaning a bedroom carpet. The only con is the amount of water in and out that the unit uses. Per the instructions for heavily soiled areas, you want to spray on a pass both forward and backwards - which uses a lot of the water and a lot of the cleaner. The reservoir for the dirt...
I loved the price
Would RecommendSo far so good
Verified Purchaser
Affordable
Would Recommend[This review was collected as part of a promotion.] It cleaned dog urine out of 3 rugs. I am very pleased with the results.
From BISSELL Homecare
Easygoing 👍 great
Would RecommendEasy to use very simple and easy
Verified Purchaser
Hi MJ. Thanks for your feedback—we’re sorry to hear the TurboClean™ Pet XL didn’t meet your expectations. That’s not the experience we want for our cu...