Ratings may include incentivized customer reviews.
What Customers Are Saying
The product received mixed reviews. Some customers found it effective at picking up dirt and hair, and appreciated its ease of use. However, many reported issues with the filter frequently clogging, requiring constant cleaning and disrupting the cleaning process. Some also found the vacuum to be quite heavy, making it difficult to use on stairs. While a few customers were satisfied, the majority expressed frustration with the product's performance and design flaws.
Customer review summary generated by AI, including incentivized reviews.[This review was collected as part of a promotion.]
From BISSELL Homecare
Highly recommended
Would Recommend[This review was collected as part of a promotion.] I bought this wet/dry vacuum for my laminate and tile floors, and it works great! It's lightweight, simple to assemble, gets the job done, and is really easy to clean! Highly recommended. #sweepstakes
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
This is the best
Would Recommend[This review was collected as part of a promotion.] I love this so much! It lets me clean my floors in half the time!
From BISSELL Homecare
Would recommend
Would Recommend[This review was collected as part of a promotion.] I tested this cleaning appliance on my area rug and kitchen. I have two young kids and a cat so it was put to the test. I got lots of dirty water from both the rug and kitchen. The rug seems refreshed but I'm not sure if it's as thorough as a real carpet cleaner. I'll have to test other attachments and my technique but either way it seems much cleaner. The hardwood floors on the kitchen are what really sold me. We had hardened yogurt, cracker c...
From BISSELL Homecare
Very effective and efficient ,easy to use.
Would Recommend[This review was collected as part of a promotion.] My only disappointment is the lack of a hose to get into tight places. I'd be happy if the hose only had suction, then I would feel like it did a more thorough job, and it could also be used on furniture.
From BISSELL Homecare
Awesome cleaning machine
Would Recommend[This review was collected as part of a promotion.] Works great. I used to use a Bona floor mop but all it did was push dirt around but machine works great. Leaves your floor shiny and clean and cleaning waist container and cleaning brush is super easy.It's a bit pricey but worth it
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
Fantastic
Would Recommend[This review was collected as part of a promotion.] I just love the Crosswave. It works fantastic on my floors.
From BISSELL Homecare
I would purchase this product again.
[This review was collected as part of a promotion.] The Bissell cross wave is amazing. I like that it vacuums and cleans at the same time and is easy to clean when finished. I bought one for my daughter-in-law, and after I saw how well it cleans I bought one for myself also.
From BISSELL Homecare
Great purchase
Would Recommend[This review was collected as part of a promotion.] I bought this to replace a 20+ year old floor scrubber. The CrossWave is amazing and so much easier to use. Lightweight and maneuverable. The containers are easy to remove.
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
Makes cleaning fast and easy.
Would Recommend[This review was collected as part of a promotion.] This machine is perfect for my laminate plank floors!!! We live in an area with a lot of fine sand, and we are outdoor people so we track a lot of dust and dirt in. This CrossWave works fantastic for our home. The bundle was an excellent value in my opinion! #sweepstakes
From BISSELL Homecare
Very little water sprays onto the mop roller.
Would Not Recommend[This review was collected as part of a promotion.] We have textured luxury vinyl planking. Was so excited to get this as it looked like it would clean the textured lines in our flooring. Each time I use this I notice there is very little water getting to the roller . In many cases the floor is completely dry after just doing that section. Watching while cleaning there is no water getting to the floor. We can do our whole house (1700 sq ft) and the dirty water reservoir isnt even 1/2 full. We ha...
From BISSELL Homecare
Great product
Would Recommend[This review was collected as part of a promotion.] I use this to clean wood floor and ceramic tile floors. It does a great job. It is much easier than water mopping. It does not get the edges close but it cleans well.
From BISSELL Homecare
Step saving and much easier to keep floors clean
Would Recommend[This review was collected as part of a promotion.] I have 7 cats, 3 little dogs and 3 parakeets. You can imagine the fur balls, accidents and feathers that occur. I had back surgery 4 years ago. Instead of sweeping all my vinyl floors first and then going back over them with a mop I can do it all in one step. I'm in my 70's and it helps to eliminate some of the work I've been doing.
From BISSELL Homecare
I would Not buy again
Would Not Recommend[This review was collected as part of a promotion.] It will not pick up the water it just pushes out all over
From BISSELL Homecare
Hi Annette. Sorry to hear you're having suction issues, but these quick troubleshooting steps will get you back to cleaning: https://support.bissell.c...
I would recommend it to everyone.
Would Recommend[This review was collected as part of a promotion.] Works great on my kitchen linoleum floor, my garage carpet and I have also used it on a bare concrete floor It does a great job on any surface I have tried it on. Cleaning the unit is also very easy to do. I would recommend this product to all my family and friends. RJ in Angola
From BISSELL Homecare
So happy I finally made the investment
Would Recommend[This review was collected as part of a promotion.] I have tile flooring in the high traffic areas of our house and have wanted this ever since I saw my friends now I wish I had bought it sooner. I just love it. So easy to use and does an awesome job.
From BISSELL Homecare

Hi Sulyco. Try using the area rug cleaning mode and see if the additional spray helps. If your machine isn't spraying at all, please contact us direct...