Ratings may include incentivized customer reviews.
What Customers Are Saying
The product received mixed reviews. Some customers found it effective at picking up dirt and hair, and appreciated its ease of use. However, many reported issues with the filter frequently clogging, requiring constant cleaning and disrupting the cleaning process. Some also found the vacuum to be quite heavy, making it difficult to use on stairs. While a few customers were satisfied, the majority expressed frustration with the product's performance and design flaws.
Customer review summary generated by AI, including incentivized reviews.Love This Machine
Would Recommend[This review was collected as part of a promotion.] Love love love this machine! Fantastic for my new tile floors!
From BISSELL Homecare
Great product, but....
Would Not Recommend[This review was collected as part of a promotion.] I love how easy this product is and how clean it gets my floors. BUT... I hate that I have about a one inch border along walls and cabinets that doesn't get clean because the machine doesn't reach. I have to break out my mop and clean along the edges.
From BISSELL Homecare
i love my crosswave
Would Recommend[This review was collected as part of a promotion.] i have pets and not only does it cleans up messes but makes my house smell so good .what i don't like is that it doesn't get close to the edges because the sides are so bulky
From BISSELL Homecare
I would buy it again
Would Recommend[This review was collected as part of a promotion.] Cleans great!! Easy to use. Does not clean close to walls.
From BISSELL Homecare
Love this product
Would Recommend[This review was collected as part of a promotion.] We just had new luxury vinyl planks laid throughout our house. Was looking for something that would vacuum and mop and this product works great. We went with a dark floor and this will really help keep it looking fresh and clean. Love it!
From BISSELL Homecare
Satisfied and Happy Customer
Would Recommend[This review was collected as part of a promotion.] Finally something to clean my hardwood floors that does not leave treaks! Easy to use and clean up. The Bissell is light weight so even my youngest grandchild can use it!
From BISSELL Homecare
Cleans my concrete floors well; formula odor is irritating
Would Recommend[This review was collected as part of a promotion.] I thought the Bissell worked well on my concrete floors. They didn't look too dirty, no mud or pet hair. Was surprised how dirty the water was in the dirty tank. The one thing that really put me off was the odor of the multi-surface formula. It has artificial fragrance added, and I found it overwhelming. My eyes watered and it irritated my nose. I only cleaned a small room, and though I was running the air exchanger, I had to leave for awhile. ...
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
The Best Ever
Would Recommend[This review was collected as part of a promotion.] Getting older in life. To be able to clean my floors and get them so Clean. I Thank You. This is the BEST EVER.
From BISSELL Homecare
easy to use daily to keep hard floors cleaned
Would Recommend[This review was collected as part of a promotion.] have various areas in my house with hardwood floors,especially in kitchen, I don't take my shoes off when coming in from outside, it's a pain since I have physical issues where i need to sit down to takeoff,put on shoes& brace so this being a vacuum & mop it can pick up what i track in on a daily basis
From BISSELL Homecare
Great machine
Would Recommend[This review was collected as part of a promotion.] Love this machine. Love that I can vacuum, wash and dry my floor with one machine.
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
Great mop!
Would Recommend[This review was collected as part of a promotion.] This mop makes cleaning my floors so much easier! #sweepstakes
From BISSELL Homecare
Would definitely recommend.
Would Recommend[This review was collected as part of a promotion.] Bought this to clean primarily my kitchen floor, it is bamboo laminate. Also use on back porch for LVT. Love this machine!!! It vacuums, washes and dries my floor all using 1 product. The water was dirty but not as dirty as I thought as I do clean these floors. It's only 2 of us no pets. Easy to clean machine after using. Got a great deal on the site with extra rollers and cleaner for about the same price in retail without the extras.
From BISSELL Homecare
Finally clean gym floor
Would Recommend[This review was collected as part of a promotion.] I have a small office gym and just can't seem to clean the floor properly. Big gyms have those big electric scrubbers. I don't need anything that big nor could I afford it. Per the advice of a friend we bought the Bissell CrossWave. I absolutely LOVE it. My floors haven't been this clean since we installed them. We don't have any qualms about dropping and doing 20!
From BISSELL Homecare
Love it!
Would Recommend[This review was collected as part of a promotion.] It's great! Should have gotten this a long time ago!
From BISSELL Homecare
Everyone should have this for big or small spaces
Would Recommend[This review was collected as part of a promotion.] Works wonders, the rinse and storage tray is for me the bast part makes cleanup and storage a breeze
From BISSELL Homecare
Prefer the Wet Vac Feature Over Dry Vac
[This review was collected as part of a promotion.] I purchased the Crosswave 1785 a couple of years ago and use it as both a wet and dry vac for my concrete tile floors. The versatility is nice and overall it does an okay job for a family of two (no fur-babies) in a 2800 sq ft home. We live in the high desert which is known for DUST and regular vacuuming is necessary. The drawback I've experienced is having to stop frequently to remove the tank and brush off the filter because it clogs easily f...
From BISSELL Homecare
Cuts floor cleaning time in half!
Would Recommend[This review was collected as part of a promotion.] I have 8 indoor cats so there's a lot of fur. This machine cuts my cleaning time in half I'm so glad I purchased this and would recommend it highly!
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
Hi Diana. We do have different CrossWave formulas. You can also try using less formula in the clean water tank. Please reach out to us anytime if we c...