Ratings may include incentivized customer reviews.
What Customers Are Saying
The product received mixed reviews. Some customers found it effective at picking up dirt and hair, and appreciated its ease of use. However, many reported issues with the filter frequently clogging, requiring constant cleaning and disrupting the cleaning process. Some also found the vacuum to be quite heavy, making it difficult to use on stairs. While a few customers were satisfied, the majority expressed frustration with the product's performance and design flaws.
Customer review summary generated by AI, including incentivized reviews.Yes most definitely!! I am telling all my friends and family
Would Recommend[This review was collected as part of a promotion.] I absolutely love how my new Bissell cleans my floors, from my hardwood, tile and carpet. The fact that I can use one thing to do all my floors. I can't believe how much dirt comes from my hard surfaces! Love that the machine cleans the roller with the tray at the end. Cleans so well and is so easy!!
From BISSELL Homecare
Really helps keep the air fresher!
Would Recommend[This review was collected as part of a promotion.] Perfect for keeping the carpet fresh after the senile cat misses the box.
From BISSELL Homecare
I wish I could get a refund
[This review was collected as part of a promotion.] Although it would make cleanup faster, it is a pain to clean. Ihave white tiles and it doesn't do the job. I would prefer a vacuum a d a mop
From BISSELL Homecare
I wish I'd bought in a store to return it
Would Not Recommend[This review was collected as part of a promotion.] I bought this about four months ago. I just tried to use it for the first. it does nor dispense clean water from the container. I checked everything and primed it etcetera. First, last and only Bissell. Something this simple shouldn't be this hard to figure out why it isn't working.
From BISSELL Homecare
Thanks for your feedback and we're sorry to hear this. We can help resolve this for you at support.bissell.com!
I would buy this machine again
Would Recommend[This review was collected as part of a promotion.] I use the CrossWave to clean spots on carpet also clean kitchen floor. Plus scrub bathroom floors. Really think I have a good machine.
From BISSELL Homecare
Floors never shinier!
Would Recommend[This review was collected as part of a promotion.] My floors look so clean and shiny, this really made a difference from what I had been using on my floors! Vacuums on hard floor surfaces much better than my regular vacuum too.
From BISSELL Homecare
It seems Bissell is the best choice on the market. A winner
Would Recommend[This review was collected as part of a promotion.] I was using a Bona broom with bottle attachment and cloth pad. After long use I noticed how sticky my floors had become, no doubt because of long term build up of Bona's solution. I have quite a large wood floored area. With the very first use of my new Bissell Cross Wave the floor, particularly in the kitchen, was back to being smooth and tacky free. Am delighted with this product. I purchased this after quite a lot of research, particularly i...
From BISSELL Homecare
A royal pain to clean
[This review was collected as part of a promotion.] I'm more than happy with the multi surface cleaning of my floors. That's the easy part! Emptying the waste water and cleaning the tank took longer than it took to do the floors. What a mess! Lots of little corners and seams to clean. Yuck! I don't know if I'd recommend it to a friend for that reason.
From BISSELL Homecare
Hi Gia. Sorry you're having trouble with cleaning the CrossWave after use. If we can help provide some tips to make after use easier for you, please d...
I really love my Bissel Crosswave.
Would Recommend[This review was collected as part of a promotion.] It's great for cleaning my tile floors and runners in my kitchen. I only wish it could get around my toilet bowls. I do use it in the bathroom in the more spacious areas. It always uses clean water on the surface and the area is dry in seconds. I am so happy to pout the dirty water and debris out. It's quick snd easy.
From BISSELL Homecare
Great for hardwood and Tile floors.
Would Recommend[This review was collected as part of a promotion.] I was certainly impressed with the Bissell Crosswave. I have tile and hardwood floors in my house. I did vacuum before using this machine on my floors, but found the container that collects the dirty water said it all. The floors also dry quickly. I did clean all parts of the crosswave to ensure the longevity of the machine. This is definitely a "SWEEPSTAKES" Winner!!
From BISSELL Homecare
This Bissell product is great!
Would Recommend[This review was collected as part of a promotion.] This machine is a dream to own! I was shocked to learn how dirty my kitchen floor was. Now it shines like it's brand new. I also used it on the tile floors in my bathrooms with the same great results.
From BISSELL Homecare
Highly Recommend!
Would Recommend[This review was collected as part of a promotion.] This product is absolutely amazing!! Vacuum, clean and dry all in one step!! I have a large kitchen/dining area and it saves so much time! It is so easy to use that my 92 year old mother in law just ordered one for herself!
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
Extremely easy to use
Would Recommend[This review was collected as part of a promotion.] The Bissell cleaner model 1785 worked really well for us. We used it to clean our carpet and it worked very well.
From BISSELL Homecare
Yes, Yes, Yes
Would Recommend[This review was collected as part of a promotion.] I was visiting my brother and his wife in Maine, and they were telling me about their new wonderful machine that vacuumed and washed their floors all at once. I couldn't wait to try it. Their floors did not even look the least bit dirty as they had been done 3 days previous, so they let me use it and I am telling you what a great job it did the water was filthy and the floor didn't even look dirty. As soon as I returned home I ordered my own. I...
From BISSELL Homecare
I would buy the product again
Would Recommend[This review was collected as part of a promotion.] I love it. It helps me keep my white floor clean. Get rid of all the dirt.
From BISSELL Homecare
Awful
Would Not Recommend[This review was collected as part of a promotion.] This does not pick up hardly any of the dirty water from the floor. Whenever I clean the floor, I expend a lot of solution only to find mere teaspoons being returned to the dirty water reservoir. The solution itself leaves a haze on the tile.
From BISSELL Homecare
Hi Jen. We're sorry to hear your CrossWave isn't suctioning well. If we can help resolve this issue and get you back to cleaning, please reach out for...
this is amazing!!
Would Recommend[This review was collected as part of a promotion.] This is amazing. I don't usually do reviews. But this one I had to do. I thought my house was clean until I used this. I couldn't believe what it took up! Photos included, Yuck!
From BISSELL Homecare
Works well
Would Recommend[This review was collected as part of a promotion.] For being a dog product, it's very loud. It doesn't bother my dog but I've been waiting for it to trigger them to bark. It does clean well but leaves streaks.
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare

Oh no! Sorry to hear this, Eve. We'd be happy to provide some tips for best results and easier after-use cleaning. Please reach out to us anytime at s...