Ratings may include incentivized customer reviews.
What Customers Are Saying
The product received mixed reviews. Some customers found it effective at picking up dirt and hair, and appreciated its ease of use. However, many reported issues with the filter frequently clogging, requiring constant cleaning and disrupting the cleaning process. Some also found the vacuum to be quite heavy, making it difficult to use on stairs. While a few customers were satisfied, the majority expressed frustration with the product's performance and design flaws.
Customer review summary generated by AI, including incentivized reviews.I would buy again
Would Recommend[This review was collected as part of a promotion.] There was a problem with FedEx and the shipping adress which was correct. Besides that everything ok.
From BISSELL Homecare
I would definitely buy this again.
Would Recommend[This review was collected as part of a promotion.] Works really well. Only comment would be to have a stiffer brush for realism dirtier surfaces. Other than that, I give it two thumbs up.
From BISSELL Homecare
I would buy again and I also bought one for a family member
Would Recommend[This review was collected as part of a promotion.] Love Love Love the ease in use and feel of cleanliness
From BISSELL Homecare
Crosswave
Would Recommend[This review was collected as part of a promotion.] I am more than pleased with this purchase. It cuts my cleaning our Luxury Vinyl Plank flooring in half.
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
Really good deal
Would Recommend[This review was collected as part of a promotion.] Really good deal. I've only used it a few times but so far it's working well. I bought it mostly to clean the tile grout. I was impressed on how funky the water was when I emptied the dirty water tank. I have always mopped my floors with a cotton mop and rinsing it in the sink several times while mopping. I am glad I bought it.
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
Recommend
Would Recommend[This review was collected as part of a promotion.] Cleans my floors very well, I couldn't believe how dirty the dirty water tank was and what it all picked up on the floor .
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
I would buy this again and have told friends.....
Would Recommend[This review was collected as part of a promotion.] I have sealed wood floors and was skeptical of this.... I was very happy with how this worked and was very surprised that it didn't leave water on the floor. There was dirty water in the holding tank! heck yeah..... it puts down clean water and so no dirty water is used again. I did the whole floor and some rugs, very happy with the results.
From BISSELL Homecare
If I could give zero stars I would
Would Not Recommend[This review was collected as part of a promotion.] I excitedly bought this thinking the days of scrubbing my floors by hand would be done. I was very wrong. This is like having your toddler mop your floor, you still have to go back & do a better job yourself. I wiped my floors with a white paper towel after I went over them twice & they were still filthy. It's too late to return it but I wish I could get my money back. Don't waste yours.
From BISSELL Homecare
Don't buy this!
Would Not Recommend[This review was collected as part of a promotion.] Listen to the people with the 1 star reviews. Within a year, it spits out pools of dirty water. I replaced the filter and brush, it still has no suction and is disgusting to use.
From BISSELL Homecare
Sorry to hear this. If you're trying to clean heavy dirt, hair or debris from your floors, try using the area rug setting as it releases more water an...
Love this CrossWave
Would Recommend[This review was collected as part of a promotion.] I first used this at my sister-in-laws house. I liked it so much I went and bought my own for my house. Love the way it cleans my tiles floors.
From BISSELL Homecare
I would highly recommend
Would Recommend[This review was collected as part of a promotion.] I love all the features this BISSELL has, it fits my needs. Just love the fact that it can vacuum and wash at the same time. I save a lot of time and energy with this amazing tool.
From BISSELL Homecare
I would buy again.
Would Recommend[This review was collected as part of a promotion.] I have 2 dogs that like being out side and get in the mud so make cleaning the floor great.
From BISSELL Homecare
Love it!
Would Recommend[This review was collected as part of a promotion.] On all my hardwood floors. Dries quickly! Cleans great! Love it!
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
Does NOT suck up
Would Not Recommend[This review was collected as part of a promotion.] This product claims to work on area rugs and hard wood floors to "clean up messes and refresh surfaces" but, in actuality, this product is about as useful as a dollar store water gun. It sprays water on the floor or area rug and does not suck up water or even scrub for that matter. The design doesn't allow you to put enough pressure down in order to sufficiently scrub/catch any dirt. It's a very overpriced and dissapointing water gun. I love al...
From BISSELL Homecare
Hi Branny. Sorry to hear your machine isn't meeting your needs, but please contact us so we can resolve any issues you're experiencing at support.biss...
Unfortunately No Match for my Ceramic Tile
Would Recommend[This review was collected as part of a promotion.] I want to love this so much, and I waited a long time to purchase something like it, and unfortunately I'm not all too impressed. While it cleans the basic smears off the ceramic tile in our kitchen, it's absolutely no match for the gunk that gets stuck on the floor day in and day out between 4 kids and two pets. I have a junk credit card I keep on hand to scrape things off the floor while I'm cleaning with the CrossWave because otherwise it wo...
From BISSELL Homecare
Hi Nicole. We're sorry you aren't happy with your CrossWave! We'll share your feedback with our quality team, but please reach out to us so we can hel...
BUY NOW!
Would Recommend[This review was collected as part of a promotion.] Been using this at a client's house and was waiting for the price to go down. I am SO IN LOVE WITH THIS THING. It's best to use a different vacuum first and then use this...will last longer and won't have as much gunk in the main discard container...
From BISSELL Homecare

Hi Cali. Sorry to hear your CrossWave isn't meeting your expectations, but please contact us so we can resolve any issues you're experiencing at suppo...