Ratings may include incentivized customer reviews.
What Customers Are Saying
The product received mixed reviews. Some customers found it effective at picking up dirt and hair, and appreciated its ease of use. However, many reported issues with the filter frequently clogging, requiring constant cleaning and disrupting the cleaning process. Some also found the vacuum to be quite heavy, making it difficult to use on stairs. While a few customers were satisfied, the majority expressed frustration with the product's performance and design flaws.
Customer review summary generated by AI, including incentivized reviews.DO NOT BUY.
Would Not Recommend[This review was collected as part of a promotion.] WORST vacuum ever. Got a puppy and needed a new vaccum and the reviews on this seemed good. No. Has not worked since we got it. Doesn't suction a thing up. Our shark hardwood duster gets more off the carpet than this vaccum and it's not even meant for carpet. We have tried everything, changing out the water filter, cleaning the bristles everything. Nothing works and it STINKS. If you use the water filter, and clean it out it STINKS. makes our w...
From BISSELL Homecare
I love it!!❤️
Would Recommend[This review was collected as part of a promotion.] I've had the Bissell Cross wave Petpro for two weeks now and absolutely love it. I have 3 cats and two dogs. Since using this machine my house feels so much cleaner. I debated for weeks about buying it and I'm so glad that I took the chance. Game changer!
From BISSELL Homecare
I would purchase this again.
Would Recommend[This review was collected as part of a promotion.] Love this. So easy to use. Best vacuum purchase in years.
From BISSELL Homecare
Love it!
Would Recommend[This review was collected as part of a promotion.] I am thrilled with my CrossWave. I was amazed at how well it cleaned my rugs. It worked better than my Shark Upright Vaccum. I love that I don't need to vacuum and then mop. Saves time and effort.
From BISSELL Homecare
Life changing
Would Recommend[This review was collected as part of a promotion.] I have a large house with lots of flooring and water hog entry mats. I also own a restaurant. This unit has been amazing and helps me keep my areas clean easily and effectively! I have the cordless unit at my house, and that's what I recommend. The cord is a drag. I have the corded units at the restaurant, one upstairs and one downstairs in the kitchen. A mop just does not cut it. The amount of dirt this thing picks up after mopping is a testam...
From BISSELL Homecare
So Far So Good!
Would Recommend[This review was collected as part of a promotion.] So far so good! Easy to use after you do it one or two times. Nice that it can vacuum without using the floor wash feature. Fairly light weight and easy to maneuver. Time will tell but this company has a great history!
From BISSELL Homecare
Does not work as I need
[This review was collected as part of a promotion.] I bought the CrossWave in December of 2022. I was excited to use on my porcelain tile to keep the tile and grout clean. I have used it regularly, but the brush/mop cartridge does not have enough strength to clean my tiles. I have to carry a rough sided sponge to rub on shoe marks or really dirty walking areas because the crosswave roller is not abrasive enough to clean those areas. Unfortunately, there is not and alternative brush roller. This ...
From BISSELL Homecare
Hi Jes. We're sorry you aren't happy with your CrossWave's cleaning power. We'll share your feedback with our quality team, but please reach out to us...
would buy again
Would Recommend[This review was collected as part of a promotion.] we love our crosswave because it works well and is easy to use
From BISSELL Homecare
Clean water receptacle cheaply made
Would Not Recommend[This review was collected as part of a promotion.] Although I love the way this CrossWave works, I've had to replace the clean water receptacle twice now. Very cheaply made. I'm moving on to a hoover
From BISSELL Homecare
Hi Jp. We'll share your feedback with our quality team, but please reach out to us in the future if we can ever help under your warranty at support.bi...
I would definately buy this product again.
Would Recommend[This review was collected as part of a promotion.] Love my CrossWave. Makes doing my wood floors almost fun. I was so impressed with it I bought 2 more, one for each of my daughters with wood floors.
From BISSELL Homecare
Love the way it cleans and vacuums at the same time
Would Recommend[This review was collected as part of a promotion.] Used the Bissell Crosswave for the first time today. My floors have never been cleaner. Loved the convenience of vacuuming and mopping at the same time. Before I would sweep then take a rag and bucket of water and would wash then dry the floor using a combination of duck walking and on my knees. This product makes cleaning so much easier and definitely cleaner. Still have to mop small places, like around the commode and areas the Bissell won't ...
From BISSELL Homecare
Does a great job
Would Recommend[This review was collected as part of a promotion.] After a few minutes and getting the hang of how this machine works best I am very impressed with the job it does and think it's well worth the money considering the time and effort saved. I would recommend this machine most definitely!
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
absolutely
Would Recommend[This review was collected as part of a promotion.] Great product. Used on tile floors and did an outstanding job. I wills try it on our carpet later. Easy to use. Really appreciated all the extra supplies that came with the product. Thanks for a great product. Frank Tasylor
From BISSELL Homecare
Better than Dyson and Hoover! EASY
Would Recommend[This review was collected as part of a promotion.] Very intuitive and simple To use . Cleaned wooden floors easily! I've had Dustin's and Hoovers. This is the best One yet!
From BISSELL Homecare
Makes cleaning so easy
Would Recommend[This review was collected as part of a promotion.] So far so good. I can't do a lot these days, but this Crosswave helps me keep clean floors with very little effort. It's a keeper.
From BISSELL Homecare
Fantastic floor cleaner
Would Recommend[This review was collected as part of a promotion.] I wish I hadn't waited so long to get my Bissell cross wave. My floor are soooooo clean now
From BISSELL Homecare
Bisel it's a brand that works well for years,
Would Recommend[This review was collected as part of a promotion.] I had the flip it electric mop from BISSELL for many many yeas!!! Since 2005 and I love it ♥️.. I thought it was time for me to upgrade it. Talking about performance, time and versatility this is best investment you can do for the house , I have three cats and 2 dogs and my house looks impecable .. I highly recommend it if you really want to keep your home looking great
From BISSELL Homecare
I will NEVER use anything else
Would Recommend[This review was collected as part of a promotion.] If you are vacillating on whether or not to make this purchase, I will tell you it is definitely worth every penny. The first time you use it, you will be both shocked and pleased at how much dirt comes off your "clean" floor! Your floors will get cleaner and cleaner with each use...and it is no more effort than vacuuming! I am so accustomed to having shining floors throughout my whole house, I would never use anything else.
From BISSELL Homecare
Great cleaning tool
Would Recommend[This review was collected as part of a promotion.] We love this vac/mop! So helpful to get the dirt and mud off our floors. Love that the bundle has so many extras to keep us stocked! Easy to use and clean. #sweepstakes
From BISSELL Homecare
Hi Lily. Sorry you're having trouble, but it sounds like you may not be using your CrossWave as intended. It's not meant for dry vacuuming or for use ...