Ratings may include incentivized customer reviews.
What Customers Are Saying
The product received mixed reviews. Some customers found it effective at picking up dirt and hair, and appreciated its ease of use. However, many reported issues with the filter frequently clogging, requiring constant cleaning and disrupting the cleaning process. Some also found the vacuum to be quite heavy, making it difficult to use on stairs. While a few customers were satisfied, the majority expressed frustration with the product's performance and design flaws.
Customer review summary generated by AI, including incentivized reviews.Would recommend it highly
Would Recommend[This review was collected as part of a promotion.] I used on my hard wood floors. It worked great. Much easier than floor cleaner and a mop.
From BISSELL Homecare
Crosswave is a very good unit
Would Recommend[This review was collected as part of a promotion.] Really like the Crosswave. Just got this one to replace the cordless model, which just did not have a long enough battery life in our house. Both machines do a very good job.
From BISSELL Homecare
Huge Time Saver!
Would Recommend[This review was collected as part of a promotion.] We love to cook and our kitchen floor is constantly getting dirty. It is so much easier using the CrossWave than 1st using the vacuum cleaner and then washing the floor. The CrossWave saves so much time and does a great job. Easy to use and very easy to take apart to clean out the components. We have also used it to spot clean carpets. Does a great job!
From BISSELL Homecare
I would buy it again if the price was closer to $100
Would Recommend[This review was collected as part of a promotion.] Decent product for middle of floor, does not get corners. Overpriced.
From BISSELL Homecare
So easy
Would Recommend[This review was collected as part of a promotion.] well i'm 75 years old and this is alot easier then a mop ..I love it .
From BISSELL Homecare
Yes!
Would Recommend[This review was collected as part of a promotion.] Glad i purchased this machine. Told family and friends how wonderful my floors look after using it. Don't miss getting out mop and bucket to clean the tile and hardwood floors.
From BISSELL Homecare
Finally Got My Crosswave
Would Recommend[This review was collected as part of a promotion.] I have tile and hardwood floors. I haven't tried the Crosswave on my hardwood floors yet, but it does a pretty good job on the tile with not much effort. It's so nice to be able to sweep and mop all at once. I've been wanting a Crosswave for years. Thank you Bissell.
From BISSELL Homecare
I am over the moon happy with my new CrossWave!
Would Recommend[This review was collected as part of a promotion.] I have 3 small dogs in my house. I would broom sweep, then swiffer sweep then run the vacuum over my floors afterwards I would hand wash the floors. Even after all that sweeping there would dog hairs on my floor. It drove me crazy. I am 64 and have bought many gadgets that made big promises that did not come true. I finally tried the CrossWave and it is a miracle! It works. Dog hair gets sucked up and my floor gets cleaned at the same time. Fin...
From BISSELL Homecare
I recommend this product
Would Recommend[This review was collected as part of a promotion.] I bought this vacuum and let me tell you I didn't know how much dust those rugs had . I clean my house everyday so I didn't expect it to hold this much dust and hair in the area rugs , it work wonders , also for hard surfaces . Im in love with this product , its a life saver .
From BISSELL Homecare
Clean Floors and Grout!
Would Recommend[This review was collected as part of a promotion.] Love this floor cleaner, my floors and grout are so clean. No water build-up, just clean floors.
From BISSELL Homecare
Great purchase
Would Recommend[This review was collected as part of a promotion.] We have wood & tile floors, it cleans & shines so much better than sweeping & mopping
From BISSELL Homecare
Awesome Product.
Would Recommend[This review was collected as part of a promotion.] I bought this as a gift for my sister's birthday, she loves it, she uses it for everything! Even tiny spills! I'm considering buying one for my own house.
From BISSELL Homecare
I would reccomend this to anyone experiencing fatigue.
Would Recommend[This review was collected as part of a promotion.] My new Bissell CrossWave has been a lifesaver. Recently diagnosed with Stage 4 Cancer I am extremely fatigued, this has made it so much easier to continue to be able to clean the house myself with a 1/4 of the effort. Thank you Bissell.
From BISSELL Homecare
Clean Floors...Happy Homes
Would Recommend[This review was collected as part of a promotion.] Wow...everything you need to clean floors with the exception to a housekeeper
From BISSELL Homecare
And, as stated,,Superior Preformance. at an affordable price
Would Recommend[This review was collected as part of a promotion.] Based completely on personal "daily" use over 20 plus years using the wet/dry vacuums (2 still doing the job)) One upstairs the other downstairs. Quality easily "SURPASSES" simulated uses but "AT A REDUCED" price underscores quality can come without raising the product price
From BISSELL Homecare
Easy to use and clean.
Would Recommend[This review was collected as part of a promotion.] Love it just aves so much time and now I can get my kids involved easily lol
From BISSELL Homecare
Doesn't clean as well as they state
Would Not Recommend[This review was collected as part of a promotion.] I've had this for about a year or so... I haven't used it much due to it doesn't really clean as well as they say it does. I use it ONLY when I have a spill or when I don't feel like using a mop and bucket for a deep clean. It does NOT deep clean.
From BISSELL Homecare
Great product
Would Recommend[This review was collected as part of a promotion.] This works so well, surprised at how much it really picks up dirt and shines through floor! I wish the unit was lower in price for the cordless one, but this works really well!
From BISSELL Homecare
LOVE MY BISSELL
Would Recommend[This review was collected as part of a promotion.] I love my new Bissell. It works great. It cleans up more dirt than I realized I had on my floor.
From BISSELL Homecare
Wish I had purchased sooner
Would Recommend[This review was collected as part of a promotion.] I love this. So much easier than using a swiffer wet or bona wet. Amazing how clean my floors are. I have tile floors in all but the bedrooms. It's a lot of mopping and sweeping.
From BISSELL Homecare

Hi Eileen. Sorry you haven't been happy with your CrossWave, but we are always happy to help with any issues you're experiencing. If we can provide so...