Ratings may include incentivized customer reviews.
What Customers Are Saying
The product received mixed reviews. Some customers found it effective at picking up dirt and hair, and appreciated its ease of use. However, many reported issues with the filter frequently clogging, requiring constant cleaning and disrupting the cleaning process. Some also found the vacuum to be quite heavy, making it difficult to use on stairs. While a few customers were satisfied, the majority expressed frustration with the product's performance and design flaws.
Customer review summary generated by AI, including incentivized reviews.Eh..
Would Not Recommend[This review was collected as part of a promotion.] I love the way it cleans but I'm confused about why the solids are mixed in the water. Surely no one is dumping pet hair or garbage that this picks up, down their drains???
From BISSELL Homecare
Separate dirty water
Would Recommend[This review was collected as part of a promotion.] #sweepstakes I think this cleans floors really well. I like that the dirty water is separated from the clean water
From BISSELL Homecare
Don't Waste Your Money
Would Not Recommend[This review was collected as part of a promotion.] I have used this on hardwood, tile and small carpet stains.
From BISSELL Homecare
I would and have bought this product again
Would Recommend[This review was collected as part of a promotion.] I love the Crosswave. This is my second one. I have hardwood floors and it cleans them nicely.
From BISSELL Homecare
This is my second Crosswave cleaner
Would Recommend[This review was collected as part of a promotion.] We have oak waxed flooring and linoleum. It cleans the unsealed wooden flooring like a dream. The kitchen flooring is patterned to look like tile. My Crosswave cleans out pigments and design of the flooring perfectly. I also use the cleaner on my flagstone. What a great job on it also.
From BISSELL Homecare
Would buy again and even upgrade
Would Recommend[This review was collected as part of a promotion.] This product has made cleaning our floors so much easier. Our yard is mostly dirt and we have two puppy's so it gets messy. I've always wanted to have a crosswave so I knew I had to purchase one once we bought our house. #sweepstakes
From BISSELL Homecare
Best Vacuum Ever!
Would Recommend[This review was collected as part of a promotion.] The best vacuum EVER! I have owned many other vacuum cleaners (which I can not name) and this vacuum does the job right. My floors shine. Love, love, love my new vacuum.
From BISSELL Homecare
Yes! This is our second
[This review was collected as part of a promotion.] We LOVED our cleaner! Works very well. Our floor never looked better!
From BISSELL Homecare
Yes! This is our second one. We wore our last one out.
Would Recommend[This review was collected as part of a promotion.] It cleans great! Our tile never looked better!
From BISSELL Homecare
I certainly would buy this again.
Would Recommend[This review was collected as part of a promotion.] It's so easy to wash the floor. No more lugging buckets of water or waiting for the floor to dry. I can clean an area and put the CrossWave away and use it again and again until the soapy water is gone. With my cats, I like to sanitize often. Cleaning the unit is a breeze.
From BISSELL Homecare
Why did I wait so long to get this?
Would Recommend[This review was collected as part of a promotion.] I kept putting off buying a Crosswave but I'm turning 75 in a couple of weeks and keeping all of our tile floors clean has become such a difficult job for me. So I gifted myself with this great machine. I've only used it 3 times so far but I'm amazed at how clean the floors are now. Cleaning the machine is very easy. Bissell has a winner with this CrossWave - I love it! #sweepstskes
From BISSELL Homecare
Love it
Would Recommend[This review was collected as part of a promotion.] Great suction and light weight. Perfect for persons with back issues. Recommended this vacuum to a neighbor who then purchased one and love it as much as I do.
From BISSELL Homecare
Game Changer!
Would Recommend[This review was collected as part of a promotion.] The Bissell Crosswave is a life saver for me. It have 4 dogs and 4 cats and some have accidents. II was constantly sweeping and mopping over and over; it was back breaking emptying buckets and washers mop tops. This machine cleans my wood floors quickly and has eliminated pet odors which has cut down on pet accidents. Thank you, Bissell
From BISSELL Homecare
Exceeds My Expectations!
Would Recommend[This review was collected as part of a promotion.] Hats off to Bissell for a floor-cleaning machine that actually does everything they say it will do! Most of our flooring is wood laminate and even black shoe-marks or random food spills that have dried are easily removed with the 'wet mop' function. I use the wet mopping about every 2 weeks and I'm always shocked to see how dirty the water is after each cleaning, just when I thought the floors didn't "look too bad!" I also like that it's lightw...
From BISSELL Homecare
I would buy this product again
Would Recommend[This review was collected as part of a promotion.] Great on tile floors. Gets into the grouting and cleans it nicely. Slightly heavy for a small cleaner but does have a sturdy handle for lifting
From BISSELL Homecare
Product is amazing
Would Recommend[This review was collected as part of a promotion.] Didn't open the box; and saw commercial for cordless model with self cleaning ability: will be exchanging it for that one.
From BISSELL Homecare
Would buy again
Would Recommend[This review was collected as part of a promotion.] We have two dogs and a backyard that is mostly dirt. Our floors get extremely dirty, especially when it rains. The crosswave has made it easy to clean to clean our floors more often than before. I've used the crosswave it families houses and have always loved the convenience so I knew I had to have one.
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
I would but this product again.
Would Recommend[This review was collected as part of a promotion.] I love this product. I can clean my house so fast now.
From BISSELL Homecare
I would buy this again in an heartbeat!
Would Recommend[This review was collected as part of a promotion.] I LOVE my Crosswave....my floors are finally clean....mopping just pushes dirty water around. Also, I have discovered that the hardwood floor cleaning solution helps eliminate scuff marks made by the man of the house who drags his heels. I think if I used it every day it would eventually get rid of all the scuff marks......need to try that.
From BISSELL Homecare
Hi Shell. Sorry you're not happy with your CrossWave, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issu...